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"As a frequent guest here, it was disappointing that the checkin service and restaurant service was below the normal standards. The checkin Associate did not look at us at all during exchange… the server at breakfast was more interested in chatting to her colleague. For balance, service and the staff here are normally very good. This was a one off… "

"The hotel is big, very clean and in walking distance to many attractions including London eye, Big Ben, etc.. I will difinitely choose this hotel again."

"Breakfast was good quality and limitless, 2 great starts for busy days in London. All staff were very friendly and helpful. The room was clean and tidy, a few more drawers for stuff would have been good."

"Great location. Smart hotel. Room was small but comfortable and a great price. "

"Very good"

"All the staff were lovely- such a warm friendly welcome from them all. Room was very spacious and the only thing lacking was a towel rail. FYI there are separate male and female steam rooms so we had to steam separately. Huge variety on offer for buffet breakfast and great location - short walk from Waterloo and to theatre land. We will be back "

"Yummy breakfast kind staff great amenities "

"Clean rooms, friendly staff "

"Nice hotel, pefect location"