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"Dirty towels on the corridor floor for at least 20 hours. Room carpet badly stained. Room smelt musty and was tired and poorly equipped. Key cards kept failing and had to be reprogrammed. Communal areas were grim and unwelcoming. A very depressing stay despite the staff trying to be helpful. "

"Very warm welcome from from reception on my arrive. Grounds and hotel is lovely. My only slight grumble is I had a dead bug/ beetle in my room on the floor and a small dead moth clinging to the folds in my towel in the bathroom. Breakfast was great. Lots to chose from."

"We stayed here on our Ruby Wedding Anniversary as we had our wedding reception here and this was the first time we had gone back in 40 years! Staff very attentive and had sprinkled red hearts on the bed and on our dining table with little lights.The food was delicious, lovely evening meal and very good breakfast in the morning. Over all a lovely nostalgic stay for us and we will definitely return."

"We were given the wrong room"

"I stay here most weeks for work and always made to feel at home and comfortable in the room booked Staff are always helpful"

"Dated"

"Very nice room but a small shower cubical"

"Room was super clean spacious and well set out, this is my choice of hotel in Ipswich as it’s lovely. Staff are wonderful do really go above and beyond. Brekkie is a basic buffet with vegan sausages to order. Bar area is where you check in quick and simple and nice you can get a drink no matter what time of day"

"Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer."