9 bars/lounges, poolside bar

Reviews of Don Laughlin's Riverside Resort Hotel & Casino

3 out of 5
Don Laughlin's Riverside Resort Hotel & Casino
1650 S Casino Drive, Laughlin, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 1641 out of 3324 reviews" "
Rating 8 - Good. 865 out of 3324 reviews" "
Rating 6 - Okay. 423 out of 3324 reviews" "
Rating 4 - Poor. 214 out of 3324 reviews" "
Rating 2 - Terrible. 181 out of 3324 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angelica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated Premises, Poor Ventilation, and Subpar Cleanliness I recently stayed at Don Laughlin Riverside and unfortunately, my experience left much to be desired. The premises felt outdated, with a lack of attention to detail evident throughout. Ventilation was a major issue, as the air circulation seemed inadequate, resulting in a pervasive smell of cigarette smoke that was hard to ignore. To make matters worse, the cleanliness of the rooms was subpar. Both rooms I rented were in dire need of a thorough cleaning. The bathroom vents were coated in a thick layer of dust, indicating a lack of attention to basic maintenance. Additionally, the area around the bathroom door knobs was visibly dirty, highlighting a disregard for hygiene standards. Overall, my stay at Don Laughlin's was far from pleasant. The combination of dated premises, poor ventilation, and inadequate cleanliness made for an uncomfortable experience. I would advise potential guests to consider alternative accommodations until improvements are made.
Stayed 2 nights in Apr 2024

10/10 Excellent

Luz Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean
Stayed 2 nights in Apr 2024

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids running down the hall way knocking on doors
Stayed 2 nights in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Josie

Stayed 3 nights in Apr 2024

8/10 Good

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The dealers were amazing.
Stayed 2 nights in Apr 2024

6/10 Okay

kelsey, SAN DIEGO

N/a
Stayed 2 nights in Apr 2024

8/10 Good

Mitch

I like all there is to do on the property. Movies, Shows, Games… ETC. The bathroom vent in our room didn’t work the louvers on the vent were covered in dust, hadn’t been cleaned in a long time. House keeping was knocking on our door at 08:30 AM wanting to make sure we would be checked out on time (annoying)
Stayed 1 night in Apr 2024

8/10 Good

patrick

Liked: Cleanliness, staff & service
***
Stayed 3 nights in Apr 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get in and out
Stayed 2 nights in Apr 2024

10/10 Excellent

Bill, Citrus Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and view of the river. Next time thru we will spend more than one day.
Stayed 1 night in Apr 2024

10/10 Excellent

William A

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and friendly The rooms were very nice and clean Close to everything
Stayed 3 nights in Apr 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, except that long lines to get the elevator
Stayed 2 nights in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Enjoyed our stay
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Thank you for making us yourvacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Dining experience at the Café. We ate there 3 or 4 times and it was great (except the last time we ate there for breakfast, the service was TERRIBLE and I ordered a Belgian Waffle and it was UNDERCOOKED and COLD when it arrived but I didn't have the opportunity to complain then because our waiter never came back to check on us until he brought our check and then it was too late. I did complain then and he just said sorry and off he went) This was unacceptable to us, thus this complaint. All other meals were very good and the service was great also.
Stayed 2 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Thank you for your review. Your commeents will be forwarded to our Food and Beverage Department for further review. We enjoyed having you as our guest and look forward to your next visit.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Loughlin, and we had a wonderful time. The property was clean and safe to walk around, and every staff member we came in contact with was polite, professional, and helpful.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Thank you for your very kind review. We enjoyed having you as our guest and are pleased to hear how you enjoyed your stay. We look forward to welcoming you back again soon.

4/10 Poor

Annette

Disliked: Cleanliness, property conditions & facilities
Older hotel thats seen better days. Avoid the buffet unless you enjoy lukewarm hospital cafeteria food. You're better off crossing over to the arizona side of the river for food, liquor or gas.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Thank you for your review.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

6/10 Okay

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The property was pretty nice, a little old looking. There was a glitch in the system with the players card and movie tickets. They gave us two free movie tickets, so we watched a second movie. The staff argued that all the VIP Executive suites have a King size bed. Our was a queen. The handicap room was at the very end of the hall way!!!
Stayed 3 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. I do apologize for the misunderstanding on the size of bed offered in our handicap Executive Room. In fact it is a queen bed to allow for the accessability of a wheel chair. All other Executive Rooms have King Beds. We enjoyed having you as our guest and hope that you wont allow this to affect your overall opinion of us and allow us the opportunity to welcome you back again.

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture on the website are false. This is not kid friendly. It has you pick smoking or non-smoking, so you think the check-in desk would be in non smoking so people that picks non- smoking wouldn't have to smell like that.. Also to get to the kids pool you have to walk through smoking area.. The maps for hotel is horrible...
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for your review. We are sadden for your disappointment.

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Guest Services on 23 Apr 2024
Thank you for your review.

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a busy weekend and they only had 4 out of the 6 elevators running. It took about 15 -20 mins each time we had to wait for an elevator and we were on the 25th floor or else I would have taken the stairs. Checking out we waited 30 mins for our elevator and we hit every floor going down. The beds were hard and there was some kind of huge bug that looked like a roach in our room. The ladies checking us in were warm and friendly, however the lady working the club member desk was rude. We have stayed there before and thought we would try it again. Not the best idea this time around.
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
We are sadden to hear of your experiance during your stay. Your comments have been forwarded. We enjoyed having you as our guest and hope to have the opportunity to welcome you back again.

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Nice room. Negatives: smoky casino. Elavator waits long
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

6/10 Okay

Frank, Glendale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
had to walk too much as the boat taxi wasn't there sadly. horrible line to get into the restaurant for dinner, but went next door for dinner with no lines and got sat immediately. will stay there next time.
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We are sadden to hear of the long lines you experianced. We hope that you will allow us the opportunity to welcome you back again.

2/10 Terrible

Robee

Disliked: Staff & service
Check in time is at 2:00, but the room was not ready until 3:00. Styrofoam cups for coffee were mot replaced and were dirty.
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for your review. Your comments wil be forwarded.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place!!
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Theresa

River view is beautiful
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of food options and gaming tables.
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a walk from register to elevator to rooms
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Josselyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff was very friendly.
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place. has everything on site.
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is on the river and has great views of the mountains. The bed was a bit hard and the pillows were not comfortable. The buffet was average and I would recommend trying another restaurant.
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good time here
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

4/10 Poor

Maria

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
While having some positive aspects, did have several areas in need of improvement. Firstly, the room’s air quality was uncomfortably dry, and it seemed that the tissue boxes were not replaced between guests, as there were noticeable remnants on the box. The hotel’s toilet paper felt low-quality, and the dining options within the hotel were limited. The one available restaurant, Fat Burger, offered decent food, albeit at a high price. During my stay, there was also a casino component where it seemed initially that guests had a fair chance of winning. However, the key appears to be knowing when to stop, as I observed many ultimately losing their earlier winnings. For families, the hotel offered minimal activities; adding amenities like a heated pool or a Jacuzzi could greatly enhance the experience. The gift shops were also notably overpriced and security seemed overly cautious, with repeated checks of guest IDs, possibly to prevent credit card fraud, which felt excessive at times. On a positive note, there was an airshow during my stay, which provided spectacular entertainment visible from the room. Many guests and locals gathered in the parking lot, creating a tailgate-like, family-friendly atmosphere. Overall, while the hotel does have potential, especially given the lively events and the family-friendly environment, adding more recreational options and improving the overall guest experience would make a significant difference.
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for your review.

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying at Don Laughlin’s for our wedding anniversary. We love the room with the 2 balconies so at night we can enjoy River or sunset views. The Gourmet Restaurant is fabulous, I reserved before our trip and we had one of the best tables on the window overlooking the river. Love this place and all the fine restaurants in this little town.
Stayed 5 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again.

4/10 Poor

Danielle

Travelled with family and small children
Disliked: Staff & service, amenities
Husband and I will never book at the riverside again. They don’t have any customer service skills. It says check in is at 2, after waiting 30 mins in line, they say it’s not ready, to come back at 3:30. Husband had to stand in two more times to get fully checked in to our two rooms. Didn’t get into our rooms until 4:30! The riverside is not very kid friendly besides having arcade and bowling alley. Their kids pool is unheated and seems abandoned, no amenities. Couldn’t enjoy pool time because the pool was too cold, and the heated pool was for adults only, which the adult pool is very nice but after 12pm there is no sun hitting that area. It was a very disappointing experience
Stayed 3 nights in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you for your review.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you for making us your vacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
The history and riverboat cruise was good. The staff was friendly.
Stayed 3 nights in Apr 2024
Response from Guest Services on 16 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you again.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fatburger was great wish the cafes had more items and quicker staff. They moved like snails on saturday had to walk away after 20 minutes in line
Stayed 2 nights in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

8/10 Good

joey

Liked: Cleanliness, staff & service
I liked the adult pool and did not like the out dated kids pool
Stayed 2 nights in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

6/10 Okay

Kim

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My stay at Riverside was okayyyy.My room could have been cleaner unfortunately. I normally do a wipe down of room after check-in with antibacterial wipes, and unfortunately was wiping away nastiness in rest room. i also had dropped a bracelet on the floor by bed, and REALLY saw the dust that was on that carpet. WOW,nasty.
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you for your review. We are sadden to hear of the condition of your room. Your comments will be forwarded to our Housekeeping Department for further review.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 16 Apr 2024
Thank you for making us your vacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 7 nights in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you for making us your vacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 Excellent

RENALDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Riverside, it's the only casino that has everything .You can check in and never leave the casino. That's the greatest thing about it. Everything is at your call.
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.