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Reviews of Avi Resort & Casino

3.5 out of 5
Avi Resort & Casino
10000 Aha Macav Pkwy, Laughlin, NV

Reviews

8.0

Very good

Rating 10 - Excellent. 1321 out of 2970 reviews" "
Rating 8 - Good. 771 out of 2970 reviews" "
Rating 6 - Okay. 427 out of 2970 reviews" "
Rating 4 - Poor. 248 out of 2970 reviews" "
Rating 2 - Terrible. 203 out of 2970 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First, I want to say that Billy is amazing. We checked in later in the evening & he was not only positive & full of energy, but he was funny as well. We were celebrating my husband’s birthday & he wanted to enjoy the river! Since check out was the next day at 11am - we requested a late check out but unfortunately that wasn’t possible. So Billy suggested booking another night to enjoy the facilities. Sunday that’s exactly what we did. We went to the front desk & confirmed that if we booked another night - we would be able to enjoy the day fully. Now here is why I didn’t give 5 stars. Please reTRAIN Elaine & Mandy. When I asked Elaine if we could keep our keys & if they could just attach the new reservation to our same room number, she said “No you’ll have to get new keys” & we were going to go to the beach for the day. So I asked is there anyway to connect the two reservations & she said “No, you would have to come back” & rolled her eyes at me. This is your front desk? They need to have a better attitude than that. Then, when we came back at 10:58am to get new keys - we went up to Mandy instead, & she said “You came to the wrong person because I don’t know what I’m doing”. Wow. Thankfully Philip (the Director) was there & he was able to assign us new keys. The fact that we had to come back from the beach for new keys was inconvenient but perhaps retraining these two young ladies should be your focus because they’re your first impression of the resort & a poor one at that.
Stayed 1 night in Apr 2024

6/10 Okay

anna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Water was brown. And disgusting throughout hotel. We weren't able to brush our teeth or shower....
Stayed 2 nights in Apr 2024

8/10 Good

Sara

Travelled with family
Liked: Staff & service, amenities
We enjoy the casino, food court and the movies theather.
Stayed 3 nights in Apr 2024

10/10 Excellent

Osbaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and things to do was great! Definitely will stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like a locals casino and prices were or felt like local pricing.
Stayed 2 nights in Apr 2024

2/10 Terrible

Dennis J

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water it was dirty from the toilet,facet and shower
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Apr 2024

6/10 Okay

Sonia

Travelled with partner
Liked: Amenities
It is an okay hotel, the amenities are great but far from all the water activities that we wanted to do. Also, the bed and pillows were super uncomfortable and for some reason the toilet water was always yellow.
Stayed 3 nights in Apr 2024

2/10 Terrible

Amber

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The water in the toilets bathtub and sink were running yellow and very dirty. I wish I can upload video to show it. I left shortly after arriving and did not stay for the night. There’s no way I could’ve showered brush my teeth or washed my face in that water. I am currently waiting to hear back from Expedia about getting a refund.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool are was fantastic! People were very friendly and so family oriented. Great option for families or couples trying to get away for a weekend. Price point was right, even for a room with a river view. Definitely would come back!
Stayed 2 nights in Apr 2024

2/10 Terrible

Christian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the sink, toilet, and bathtub is unusable, yellow/orange color and dirty. The room has bad smell and it's not truely a newly remodelled room as advertised, would not recommend anyone staying here.
Stayed 1 night in Apr 2024

6/10 Okay

chris

Business traveller
Liked: Staff & service, amenities
The water was brown
Stayed 3 nights in Apr 2024

6/10 Okay

Mayra

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Richard

The water in the hotel was brown , the lights in the bathroom were half working , and the bath entrance of the hotel was unsecured and open all the time . Anyone could enter the hotel without being a guest . Not good
Stayed 3 nights in Apr 2024

6/10 Okay

Rick

Liked: Staff & service
The brown water and the bulls_ _t about we cannot buy food in the food court, or drinks and then take it to the pool area. That is totally ridiculous!
Stayed 4 nights in Apr 2024

6/10 Okay

Lucy

Stayed 1 night in Apr 2024

10/10 Excellent

Christie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by this hotel. The room was nice and the beds were very comfortable. The staff was very accommodating and kind at check-in. We didn't have much time to explore the hotel, but the pool and beach look like wonderful amenities we hope to use again another time. Easy parking in the free garage was also nice. We will now consider this hotel for all of our stays in Laughlin.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a quick getaway, located south of Laughlin on the Colorado River. Besides a great swimming pool, the Avi also has a private beach on the river. The hotel and Casino is Tribal owned and is distant from the crowds of Laughlin.
Stayed 1 night in Apr 2024

8/10 Good

RONALD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a bit out of the way, but that is a positive mostly. The fine dining restaurant was closed for most of our stay. The bathroom was stocked with just two bath towels. The staff was pleasant and helpful.
Stayed 3 nights in Apr 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water was brown in toilet, sink and shower. Loud fireworks late into the evenings. The room was nice:
Stayed 2 nights in Apr 2024

8/10 Good

Travis

Travelled with family
Liked: Amenities
Rooms are updated, hallways and casino strong smell of smoke. Long waits for food in restaurant, 20 minute drive Laughlin.
Stayed 2 nights in Apr 2024

8/10 Good

Delia, Long Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good , they have 3 pools and 2 water slides, a bar/ food service, very spacious. Food was good had a 24 hr Subway, Panda Express and Sbarros open during certain hours, Movie theater, kids arcades and then a day care for kids between a certain age with games, TV, and toys. Buffet is closed permanently which was disappointing and the water in the bathrooms, showers was not clear water. But other than that we will be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan Sisson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool was awesome 😎 there was hair all over the shower and bathroom floors. Other than that had a great time
Stayed 1 night in Apr 2024

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and river beach area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosa I

Liked: Cleanliness, staff & service
We love it ! Dont listen to the reviews come see it yourself its nice.
Stayed 1 night in Apr 2024

10/10 Excellent

ED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and Excelent costumer service
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moonshadow restaurant and especially Samantha made my dining experience very fulfilling. The room was clean and quiet. The golf course was in great shape and all combined made for an enjoyable weekend at the Avi.

2/10 Terrible

Lorie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not given the room with our family that we requested, we were in town for my father’s funeral and the conditions were terrible. Bug bites all over us, brown water and rude service. I asked to be put with my family and they refused. I asked for towels 3 times and they never came. The tv did not work, the refrigerator did not work. The whole experience was horrendous.
Stayed 2 nights in Apr 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location for my needs. My only complaint is the brown water in the sink, toilet, and shower. The casino is super smoky but I expected that and don’t really blame anyone. The a/c is good and the room was comfortable.
Stayed 1 night in Apr 2024

8/10 Good

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was wonderful, a lot of things to do and eat. Just the color of the water when you shower is yellowish, other than that it was great !
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Liked: Staff & service
Avi is all by itself. If you are just needing a short stay then this place will fit the bill. You have a casino, a pool and the river. Dining is available at the casino.
Stayed 4 nights in Apr 2024

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

brenda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is horrible they're all mad and rude for no reason, especially the cleaning staff. Hotel is in the middle of NOWHERE and super out dated everything is so old and broken in the rooms. Security is rude they treat everyone horribly. I would never ever rent here again. Pool is over crowded you can't even get in and the beach area is so SMALL there's food all over the floor.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Their pool is amazing
Stayed 4 nights in Apr 2024

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more dining options other than that we enjoyed our stay!
Stayed 2 nights in Apr 2024

8/10 Good

Angelica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very relaxing. The restaurants were fantastic, especially Feathers Cafe. We will definitely be returning soon
Stayed 3 nights in Apr 2024

8/10 Good

Leslie

Our room was clean but a lot of the halls, elevators etc were dirty and had trash laying around. The pool area was really nice but there were no towels. That’s ridiculous. The guy said you have to get here early in the morning to get a towel. They should keep washing the returned towels. We wanted to go in the hot tub in the evening and they had no towels. We could have used the ones from our room but what a pain.
Stayed 1 night in Apr 2024

10/10 Excellent

Markela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The stay was wonderful, atmosphere was great, friendly staff. Room is a 8 out of 10, shower could have been cleaned better. Ice machine needed a good cleaning. No towels available at the pool, told completely out for the day, it was midday. Beach area was nice however. Overall, we give it a “B ” rating.
Stayed 2 nights in Apr 2024

10/10 Excellent

oscar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for kids
Stayed 1 night in Apr 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service
Like the pool and beach. Room was far away and not as nice as I thought it would be. Bathroom should be updated - lighting poor around mirror
Stayed 1 night in Apr 2024

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ruth

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Gerold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024