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Reviews of Days Inn by Wyndham Las Cruces

2.5 out of 5
Days Inn by Wyndham Las Cruces
755 Avenida De Mesilla, Las Cruces, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1107 reviews" "
Rating 8 - Good. 332 out of 1107 reviews" "
Rating 6 - Okay. 149 out of 1107 reviews" "
Rating 4 - Poor. 80 out of 1107 reviews" "
Rating 2 - Terrible. 66 out of 1107 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Okay
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence, Kerrville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Days Inn seems especially well managed and maintained. Renovations seem fresh. The staff is helpful and pleasant. The pool area is superior. The breakfast area is attractive and peaceful (thankfully, no television noise). This location has become our "go to" in Las Cruces.
Stayed 1 night in Apr 2024
Response from karina on 27 Apr 2024
Wowzers!!! We truly appreciate your feedback. Thank you and were glad you enjoyed your stay..

10/10 Excellent

Kell, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick
Stayed 1 night in Apr 2024
Response from karina on 26 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Ingbert, Karlsruhe

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from karina on 25 Apr 2024
Thank you for your feedback and Thank you for staying with us. Safe travels

4/10 Poor

Allison

Travelled with partner
Disliked: Amenities, property conditions & facilities
The springs in the mattress feel like you are sleeping on the box springs, they stick you and they need to be replaced with new mattresses. Limited amount of soap and shampoo. I tried so I'm glad our stay was short, would not recommend for longer time to stay at.
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback. This review will be shared with management.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accoodating in every way. The room was very clean and we feel it was a bargain .
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback we hope to see you again

2/10 Terrible

Eduardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ther was a lot of parking.
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback

10/10 Excellent

Wendy

Travelled with group
Liked: Property conditions & facilities
Adrienne was fabulous! She was welcoming and answered all our questions.
Stayed 2 nights in Apr 2024
Response from Adreanne on 23 Apr 2024
Thank you Wendy. It was a pleasure to meet you. Take care, be well and stay safe.

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great for the price.
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback and Thank you for staying with us

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from karina on 23 Apr 2024
Thank you for your feedback.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Benefits being around so many things
Stayed 4 nights in Apr 2024
Response from karina on 20 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean at a great price!
Stayed 1 night in Apr 2024
Response from karina on 20 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Cynthia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman who checked me in was wonderful! I had asked him a question about a local restaurant and he wasn’t sure of the answer so he called to find out. That was going the extra mile. Very friendly and efficient.
Stayed 1 night in Apr 2024
Response from karina on 18 Apr 2024
Thank you we will share this review with him. Thank you for staying with us.

2/10 Terrible

Virgil

Business traveller
Ran into bedbug , do I sue the company for negligence or ask for a refund because they have insurance
Stayed 1 night in Apr 2024
Response from karina on 18 Apr 2024
We are waiting for our pest control company to show. So it is pretty much out of our hands until we get a final assessment. Once we find out the end result you will be contacted asap.

4/10 Poor

Virgil

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bedbug
Stayed 1 night in Apr 2024
Response from karina on 16 Apr 2024
Thank you for your feedback. We will look into this right away and get back to you.

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from karina on 16 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

ShaRonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice experience here. Staff and room was excellent
Stayed 4 nights in Apr 2024
Response from karina on 16 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

ShaRonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind and friendly. Staff answered all my silly questions and made me feel at home. Very kind staff and clean room and clean hotel.
Stayed 1 night in Apr 2024
Response from karina on 16 Apr 2024
Thank you for your feedback and Thank you for staying with us. Hope to see you again.

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price. Friendly staff. Room smelled stale giving the impression the bedding was not clean.
Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.Friendly Staff! Very clean!
Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

4/10 Poor

Billy

Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive low end hotel. Everything was clean and well maintained. Good service from the staff. Nothing to complain about, great value for the money.
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback and Thank you for staying with us. We look forward to seeing you again.

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bedsheets and pillows. Toilet wasn't clean either.
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback. We will have a talk with the housekeeping staff. We do apologize for this.

10/10 Excellent

Marcus

Stayed 1 night in Apr 2024

8/10 Good

Isabel

Travelled with partner
Liked: Staff & service
Room smelled likes a dirty drain. Has to cover all stains with wet towels and spray perfume to be able to sleep. Friendly and efficient check in staff. Breakfast crew not too friendly, we came down at 9:35 am and they had thrown away all coffee already.
Stayed 1 night in Apr 2024
Response from karina on 7 Apr 2024
This is very unfourtunate to hear. We wish this was told to the front desk upon checkout. Breakfast hours are 630-930am on the weekends and 630-10am on the weekends. Sadly you arrived once breakfast was over. I'm sure if you had asked the breakfast person they would have gladly made a fresh part. We apologize for any inconvience this caused your stay.

10/10 Excellent

Sam

Stayed 1 night in Apr 2024
Response from karina on 27 Apr 2024
Thank you for your feedback and Thank you for staying with us.

4/10 Poor

Marian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pillow cases were stained, floor was so dirty my slippers were dirty, sheets had 2 light brown stains that looked like urine.
Stayed 1 night in Apr 2024
Response from karina on 5 Apr 2024
We are very sad to recieve reviews like this. Nothing was brought to the front desks attention. We do apologize for your inconvient stay.

8/10 Good

Al

Liked: Cleanliness, property conditions & facilities
Clean & good breakfast
Stayed 1 night in Apr 2024
Response from karina on 6 Apr 2024
Thank you for your feedback and Thank you for staying with us

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Rooms are nice and clean. Stayed here with my kids on our way to Texas and it’s definitely a nice place to stay
Stayed 1 night in Apr 2024
Response from karina on 3 Apr 2024
Thank you for your feedback and we hope to see you again.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an avg hotel. Nothing special, but no problems either. We will probably pick a hotel with a nicer location next time.
Stayed 1 night in Mar 2024
Response from karina on 2 Apr 2024
Thank you for your feedback and Thank you for staying with us.

6/10 Okay

Enrique

Liked: Property conditions & facilities
Disliked: Cleanliness
Has to be cleaned and change the beds ever day Thanks
Stayed 2 nights in Mar 2024
Response from karina on 2 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Janet

Travelled with family
Liked: Property conditions & facilities
We loved the price. It was a good value. Rooms were very clean and bed was very decent also
Stayed 1 night in Mar 2024
Response from karina on 31 Mar 2024
Thank you for your feedback and Thank you for staying with us. We hope to see you again.

10/10 Excellent

Waheeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite
Stayed 1 night in Mar 2024
Response from karina on 31 Mar 2024
Thank you for your feedback and Thank you for staying with us

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from karina on 30 Mar 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Robert

Business traveller
Good value. Convenient to interstate Basic services nearby
Stayed 1 night in Mar 2024
Response from karina on 28 Mar 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from karina on 28 Mar 2024
We appreciate your feedback. Thank you

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Good value for money. Clean. Comfortable bed, with good pillows. Great shower! Only two bath towels and one hand towel, and none were replaced in our 3 night stay. No cleaning or replacement of coffee, soap, etc. But it wasn't really a problem and I assume we could have gotten more if we requested it. Standard motel breakfast, well stocked and a nice dining area.
Stayed 3 nights in Mar 2024
Response from karina on 24 Mar 2024
Thank you for your feedback and Thank you for staying with us. Yes any requests we would have fufilled. We are sorry for any inconvience.

8/10 Good

Jill

Liked: Staff & service
Liked the convenience. The property is a bit dinghy... our had a weird smell, which i could overlook with the air on. Beds were a bit creaky too. But it is pet friendly, and thats what we needed
Stayed 1 night in Mar 2024
Response from karina on 22 Mar 2024
Thank you for your feedback and Thank you for staying with us. We are sorry you experianced issues during your stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff and clean room.
Stayed 1 night in Mar 2024
Response from karina on 19 Mar 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Virgil

Liked: Staff & service
The room was awesome but no elevator and was a little old but overall I would come back
Stayed 1 night in Mar 2024
Response from karina on 19 Mar 2024
Thank you for you feedback and Thank you for staying with us.

10/10 Excellent

Nirbhay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Clean
Stayed 1 night in Mar 2024
Response from Karina on 18 Mar 2024
Thank you for the review! We are so pleased that you enjoyed your stay.

2/10 Terrible

gena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only boiled eggs were the source of protein for the breakfast. There was no stopper for the bathtub. There was only three pillows for a king size bed bed, and they had no more. Asked for more towels, and I had to use the same towels as my husband because they could not bring us any more towels. There was no alarm clock in the room. We asked for wake up call and we didn’t get one on a Saturday morning and on Sunday it didn’t matter. I set my phone. I do not think we will come back and stay there I do believe it was overpriced for what we got.
Stayed 2 nights in Mar 2024
Response from Karina on 18 Mar 2024
First, I’d like to say thank you for taking the time to review our hotel.. I am sorry to hear that we didn’t provide the high quality of accommodations that you have come to expect from the Wyndham Brand. Please accept our apology and give us another chance we would love to serve you and provide you the best experience. We will look forward serving you again

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but it is nice, it was clean, the staff was courteous. It has a microwave and a fridge in the room, I heated up a sandwich and the microwave started to smoke, so I unplugged it called the front desk and she came right down. Luckily my sandwich was warm enough it didn't need more heat. The agent informed me since it was so late about 9pm they wouldn't be able to replace it until the next day, she also informed me that I could use the one up front. All in all very good service!
Stayed 1 night in Mar 2024
Response from Karina on 18 Mar 2024
We really appreciate you taking the time to share your experience with the travel community. Sorry to hear the about the microwave! This is not typical. We will be sure to resolve this issue with our maintenance team.

8/10 Good

Jeff

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Karina on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable thank you
Stayed 1 night in Mar 2024
Response from karina on 11 Mar 2024
Thank you for your feedback and thank you for staying with us. Hope to see you again.

4/10 Poor

kathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were very uncomfortable, floor dirty, shower spray sucked and temperature kept changing from hot to cold while in the shower. Could hear man next door sneezing all night.
Response from karina on 10 Mar 2024
Thank you for your feedback. We wish these issues were brought to our attention. We are here to make sure our guest have a comfortable stay. We hope you return and give us another chance.

6/10 Okay

Christopher

Travelled with partner
Disliked: Property conditions & facilities
Bathroom sink was plugged. I mentioned it to staff but no one came to fix it. Also had no hot water. Mentioned that also to staff and was told I didn’t run it long enough!! I had a full shower in cold water. I ran it long enough!!!!!
Stayed 2 nights in Mar 2024
Response from karina on 10 Mar 2024
Thank you for your feedback and thank you for staying with us. In the AM hours the water is indded a tad slow to get hot. Not fault of yours. Just an older property with minor hiccups. We are extremly sorry you had a terrible stay. We hope you will give us another chance.

6/10 Okay

Lydia

Travelled with partner
Bathroom needed full overhaul. Room redone but very cheaply
Stayed 1 night in Mar 2024
Response from karina on 10 Mar 2024
Thank you for your feedback and Thank you for staying with us. We apologize for not being up to your brand standard of hotel. We will try to do better.

10/10 Excellent

Christine

Stayed 1 night in Mar 2024
Response from karina on 30 Mar 2024
Thank you for your feedback and Thank you for staying with us.