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"Friendly, helpful staff, "

"Second time staying and absolutely love it. The rooms are first class. The turn down service makes your stay so special!! Paul at the concierge desk was amazing. "

"The staff was wonderful and the room was clean. The bed was comfortable and the food from the restaurant was delicious. The is not parking available on site but there is a parking garage directly across the street. I would stay there again."

"The hotel was GREAT we really enjoyed it. Generously sized room, great bed, generous with coffee and tea and a great location. 10/10 from me honestly, the front desk team ( Anna ) was super helpful and she really made our stay"

"Really great hotel, parking is included and the full breakfast everyday was amazing, really worthwhile. The hotel is in a great location, close to Queen's, Ulster Museum and an easy walk into town. There are also some great pubs and restaurants very close by. "

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"Nice place."

"Very comfortable room. Excellent customer service and friendly staff "

"Tony was wonderful. As manager he was able to fix small and large situations. He is friendly, professional, knowledgeable and respected by his staff, which says a lot. They look up to him. I didn't say anything but the Belfast Hilton mattresses are a big problem for those who keep their weight in check. It isn't noticeable when looking at them but I, at 103 lbs was sleeping in a trench. On the ship, I was able to get the mattress changed as I was sleeping in an uncomfortable long hollowed out area because of too many obese and very overweight people using the mattress before me. It was the same with the Belfast mattress. There was a 5" difference, my hand with spread fingers, between my sleeping trench and the center part of the mattress. The edges become broken down too. Just a suggestion. Tony would have fixed it I know but I just did not want to bother this hard-working guy who'd already changed my room while dealing with 400 visiting priests. "