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The Merchant Hotel

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Indoor spa bath
Outdoor spa bath
Outdoor spa bath
32-inch LCD TV with digital channels

Overview of The Merchant Hotel

The Merchant Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationAlbert Memorial Clock Tower2 min walk
  • Popular LocationBelfast Customs House4 min walk
  • Popular LocationSSE Arena (Titanic Quarter)13 min walk
  • AirportBelfast (BFS-Belfast Intl.)28 min drive

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About this area

Belfast

Located in Belfast's Belfast City Centre neighbourhood, The Merchant Hotel is in the city centre and near the airport. Waterfront Hall and Titanic Belfast are cultural highlights, and travellers looking to shop may want to visit Victoria Square Shopping Centre and St. George's Market. Looking to enjoy an event or a match while in town? See what's going on at SSE Arena (Titanic Quarter). Looking to get your feet wet? Kayaking, waterskiing and parasailing adventures can be found near the property. Guests appreciate the hotel's location for the nightlife.
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Popular Location

What's nearby

  • Albert Memorial Clock Tower - 2 min walk
  • Belfast Customs House - 4 min walk
  • Big Fish - 4 min walk
  • St. Anne's Cathedral - 4 min walk
  • SSE Arena (Titanic Quarter) - 13 min walk

Getting around

  • Belfast Central Station - 13 min walk
  • Belfast International Airport (BFS) - 28 min drive

Restaurants

  • The Great Room — 1 min walk
  • Berts Jazz Bar — 1 min walk
  • Made In Belfast - Cathedral Quarter - 3 min walk
  • Mumbai 27 - 3 min walk
  • Chopin Grand Cafe - 4 min walk

About this property

The Merchant Hotel

Luxury Belfast hotel in Belfast City Centre, walk to Waterfront Hall
3 restaurants, a full-service spa and a health club are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 62 individually decorated rooms feature free WiFi and memory foam beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Merchant Hotel offers 62 forms of accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at the Merchant has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (GBP 15.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (1130 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Secured self-parking fee: GBP 15.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 304 out of 356 reviews
5 - Excellent 85%
Rating 4 - Good. 35 out of 356 reviews
4 - Good 10%
Rating 3 - Okay. 13 out of 356 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 356 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 356 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with friendly attentive staff. The off-site parking is not ideal but you do get a discount and can pay for your parking when checking out. The food is fantastic, and hospitality is second to none. There are a host of great restaurants and pubs on the doorstep and the hotel is second away from the centre of town. Love staying here.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it all. Only one slight negative was the mini mince pies placed in the room at night - they weren’t up to the Merchants standards! We had a fabulous time!
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit this hotel....
Excellent! Just excellent in all ways!
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020