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"Location was pretty good. Bus stop right outside helpful. Food generally good but could do with being hotter. À la carte restaurant was better. Maids need to clean rooms better, floors didn’t appear to be cleaned ! Water needs to be hotter too, tried showering at different times but made no difference ! Although all inclusive, mini bar limited (no wine) and only replenished every other day. Also bizarrely you had to pay extra for a bottle of water ! All spirits/wine were just local, premium brands extra."

"Great Staff. Great Facilities. Food Quality & Selection Needs Improving. More Sunbeds Needed Both By Pool & Beach."

"We're just back from 8 days here. First of the staff particularly at reception are fantastic. As soon as you note a problem they get it fixed and are mostly apologetic over issues that happen. Unfortunately for anyone travelling with young children there are a few problems that could easily be avoided if staff reported broken or faulty items such a jagged broken children's table. Others are unavoidable like the towel rack that fell on my 1 year olds head whilst she was on the toilet. The children's pool is extremely slippery with multiple children and adults slipping over. Entertainment is somewhat lacking. Food great array of things particularly if you are not fussy. Vegetarian or vegan is not catered for - I had been told multiple times a dish was vegetarian with bacon or vegetarian with X or simply it is vegetarian no meat or fish to realise it had meat on. On that basis I would not recommend for anyone with an allergy either. Pool area is t cleaned during the day unless you are at the tables. Othe then that staff are helpful and quick to resolve issues. Hotel seems that it was once great but is starting to need repairs/ replacements. One of the few hotels where the road doest lead directly to the pool or exposed part of hotel. Great for travel around the island with bus stop right outside and reception will give a timetable of busses upon request."

"Aweful. How to make people feel like they haven’t paid enough to warrant good service. We just did Half Board- and clearly this hotel prefers AI clientele. Couldn’t get nice coffee because we hadn’t paid for some package, so instant only. Couldn’t get sunbeds near the beach because we hadn’t paid for some service. "

"Best hotel i have been to excellent food rooms and waterpark 5a*****"

"The room was honestly the worst I’ve ever stayed in. We arrived after 11pm and on arrival, we went straight to our room. The block was so uninviting and rundown, I immediately had a sinking feeling. Then on opening the door it was worse than I could have imagined. I expected basic but the room was falling apart. Beds for children felt unsafe."