Compare and book 5 Star hotels in Pefkos, Rhodes

"We're just back from 8 days here. First of the staff particularly at reception are fantastic. As soon as you note a problem they get it fixed and are mostly apologetic over issues that happen. Unfortunately for anyone travelling with young children there are a few problems that could easily be avoided if staff reported broken or faulty items such a jagged broken children's table. Others are unavoidable like the towel rack that fell on my 1 year olds head whilst she was on the toilet. The children's pool is extremely slippery with multiple children and adults slipping over. Entertainment is somewhat lacking. Food great array of things particularly if you are not fussy. Vegetarian or vegan is not catered for - I had been told multiple times a dish was vegetarian with bacon or vegetarian with X or simply it is vegetarian no meat or fish to realise it had meat on. On that basis I would not recommend for anyone with an allergy either. Pool area is t cleaned during the day unless you are at the tables. Othe then that staff are helpful and quick to resolve issues. Hotel seems that it was once great but is starting to need repairs/ replacements. One of the few hotels where the road doest lead directly to the pool or exposed part of hotel. Great for travel around the island with bus stop right outside and reception will give a timetable of busses upon request."

"We have had a lovely time. The hotel is beautiful and staff are lovely. However for a 5 star resort - there were some small issues that’s shouldn’t be there. We were here for a long weekend and probably wouldn’t return. The bars are not fully stocked - as I am pregnant I asked for alcohol free and at each bar they had to run to another location to get them. On a couple of occasions my partner had had 2 drinks before my one. (Small problem). The Italian is located outside so a little windy, so bring a jumper for the evenings. They also give blankets, however these were also taken for people at the pool bar, so again they ran out. (Small problem). One of the days it was cold and windy so people naturally used the spa, they ran out of towels, so again another wait for towels. Also not enough sun beds, plenty of room but little sun beds out. Our room key didn’t work on 2 different occasions so back to reception to sort. They said it was due to being near a phone, but we kept it in the bag each time away from phones. Pools are freezing, including swims ups! No one was in any of them. We were lucky and managed to get reservations in all the restaurants. Lovely food and staff again are lovely. Our last night, we believe they forgot about our mains as we waited over an hour between starter and main. A visit to the snack bar for a burger, we were told beef burger had finished, with an hour and half still of opening time. Overall small problems, would expect better. "

"We have just come back from a truly amazing experience from all the team at Casa Cook! Anyone thinking of booking, we couldn’t recommend it enough- book!! You will not be disappointed, the staff are so friendly and welcoming. The food was delicious, an amazing selection at breakfast and dinner. Wish we stayed longer to try more of the food available. Five star experience at dinner from all the staff. Stunning surroundings within the complex. We were lucky enough to be surprised with being upgraded to one of the best villas. Never experienced this before and wondered what the catch was, but no catch. We really appreciated this wonderful gesture! We are already planning on returning, when we were there, a few other people were returning guests, which speaks volumes. Thank you so much to everyone at Casa Cook for being a part of making our beautiful holiday memories x"

"Best hotel i have been to excellent food rooms and waterpark 5a*****"

"The best parts of this hotel is the great selection of breakfast, infinity pool with a gorgeous view and the comfy sun loungers and beds in the rooms. Cons: The direct beach access isn’t a nice beach or worthwhile visiting. The bar of an evening could be better service with better entertainment for a better atmosphere. Same with around the pool it would be great if there was an outdoor bar/ more people around serving for drinks/food. You have to get a taxi to Lindos Town which costs 12 euros each way. Needs more selection of gym equipment in the outdoor gym. "

"Staff very friendly and happy-first time to Greece-because of the resort/staff we will be returning-We stayed in “The Villa” and it was absolutely amazing. "