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"From start to finish this was a wonderful 3 days.Excellent facilities and wonderful food.Had room with hot tub on balcony…..total luxury.All staff very friendly and extremely efficient.Thank you.Will return."

"I booked this very quickly by just searching Google for "Lake District hotels" one evening and I was very pleased. It is expensive, but it is a 4* hotel, so you would expect to pay a higher price than others. We found the staff brilliant and the room fantastic, although we did get a free upgrade on arrival which was nice, so I can't comment on the room we actually booked! The location is perfect, lovely views and really convienient for the Lake Cruises next door. We did not use the Spa, but did use the sauna and pool, which were great. We only used the Brasserie for the evening meals, and we liked the meals so much, we had the same both nights! (Fish and Chips and the Lakeside Burger) Breakfast was more than enough, with so many choices and great service from the staff. It is an old hotel, but that should not put people off, whilst they are doing lots of renovation, it did not ruin or disturb our time there (I think there was work taking place but we didn't see or hear anything). Our room had old photos on the wall and you can see it has been an established hotel for many years. We chatted to a few other guests and they were all very complimentary about the place. A couple of staff that we remember that were very friendly and we chatted to, were David (at breakfast) and Sheya (I think that was her name in the Brasserie) but there were others and all were really nice. if you want a authentic period (modernised) hotel that fits the "lake district" vibe, book it! "

"Excellent value for money and great facilities. Clean, good sized room and friendly staff - with onsite parking. Location out of town hence average feedback otherwise excellent."

"As always secure parking, room clean - tidy television set in front of mirror just a bit tired but cosy. Very good choices at breakfast , well situated for trams and buses"

"Really nice stay at the riverside hotel. Easy and quick check in, reception staff were very friendly and welcoming. The spa was as lovely and the gym was modern and had ample equipment. Just the weekend we wanted "

"The whole experience was very good, the staff were very efficient pleasant and helpful. The hotel was clean, the room was spacious and comfortable, breakfast was presented very well as was the evening meal we had. "

"Stunning location excellent facilities beautiful grounds and quality onsite restaurant "

"Very nice place"

"This is a fabulous hotel if breaking the journey north or south. The only thing I would change is signage to get out car park. The happiest hotel staff I have ever encountered."