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The Borough

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Borough

The Borough

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
3 Dalton Square, Lancaster, England

Explore the area

  • Popular LocationJudges' Lodgings7 min walk
  • Popular LocationLancaster Castle9 min walk
  • Popular LocationLancaster Maritime Museum12 min walk
  • AirportBlackpool (BLK-Blackpool Intl.)39 min drive

Choose dates to view prices

About this area


Located in Lancaster, The Borough is in the city centre and near a train station. Arnside and Silverdale and Williamson Park reflect the area's natural beauty and area attractions include Lancaster Maritime Museum and Lune Aqueduct. Looking to enjoy an event or a game while in town? See what's going on at Giant Axe, or consider a night out at Forrest Hills.

What's nearby

  • St John's Historic Church - 4 min walk
  • Lancaster City Museum - 5 min walk
  • Judges' Lodgings - 7 min walk
  • Lancaster Castle - 9 min walk
  • Lancaster Maritime Museum - 12 min walk

Getting around

  • Lancaster Station - 10 min walk


  • Moorish - 2 min walk
  • Fortune Star - 2 min walk
  • Dalton Rooms - 2 min walk
  • The Tap House - 2 min walk
  • Spaghetti House Ristorante - 3 min walk

About this property

The Borough

3.5-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning and a garden are on-site. All 12 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.
The Borough offers 12 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 6.50-12 per person
  • 1 restaurant
  • 1 bar


  • Newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • A meeting room


  • Garden


  • Smoke-free property

Room amenities


  • Bed sheets


  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels


  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Desk
  • Iron/ironing board

Similar properties

See similar properties



Check-in from 2 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 10 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 6.50 and GBP 12 per person (approximately)
  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, debit cards and cash

Property is also known as

Borough Hotel Lancaster
Borough Hotel
Borough Lancaster
The Borough Hotel
The Borough Lancaster
The Borough Hotel Lancaster

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 49 out of 89 reviews
5 - Excellent 55%
Rating 4 - Good. 35 out of 89 reviews
4 - Good 39%
Rating 3 - Okay. 4 out of 89 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 89 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 89 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where really friendly, the food was excellent and the room service was brilliant Would thoroughly recommend staying there.
Stayed 4 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
The location is very good. The young staff were polite and helpful but the management did not appear to be as engaged. The pub/public areas were ok. The room was nice and clean and the (new) bathroom was good. There are no usb points available in the room so bring your own adaptors!
Stayed 2 nights in Aug 2021

1/5 Terrible

Disliked: Amenities, property conditions & facilities
Initially the property looked and was clean and tidy. Out for an evening meal which for what it was seemed expensive and eventually came out cold! The staff on duty stated breakfast was in within price, so something to look forward to. We searched for the welcome pack containing the wifi access code, after several calls and staff visit to accommodation a pack was brought, unfortunately the only wifi available was to room above so 21:30 we gave up! The wild horses above our room must of been disturbed as through out the night and leaving the property early hours was arendous , the noice coming down the stairs they may as well of been in our room. Out to breakfast, one staff, very slow service to eventually be told breakfast wasn't in the price. Considering we booked for the one night expecting a relaxed stay ,,,, far from it.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable rooms with large clean and modern bathrooms. Beds comfortable but did suggest more variety of pillows as those provided were uncomfortable for me although may suit others
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the square.
Excellent couple of nights stay. Hotel was in a great location, room was lovely and bathroom was fabulous. In addition the staff were great, very helpful and responded to any requests quickly and cheerfully. We’ll definitely be staying again next time we’re in Lancaster.
Stayed 1 night in May 2021