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"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager LVM for me. One attempt. Unfortunately, very disappointed with this property. Based on my experience, I can’t recommend this property to anyone. "

"The staff were extremely friendly and the airport free shuttle is amazing. The property is run down, air-conditioner in the room is noisy and makes it hard to sleep. The bedding needs replacing (pillows are lumpy/no quilt just a woolen blanket), blinds don't block sunlight, windows are paper thin and you can hear everything. All of this meant it was hard to sleep at night. Good choice if you just need somewhere to sleep between flights. "

"Front desk staff was most helpful and courteous. Could have had more variety for breakfast buffet, avocado toast was not toasted, fruit selection not refilled or local. Dinner was surprisingly good. Fish and chips excellent. Bed too soft, lack of cabinets or shelves, bathtub stopper broken."

"Hotel is older but comfortable. It is clean and maintained. The area is probably not the best in Honolulu but it is close to the airport and there is a complimentary shuttle to and from the airport."

"While the rooms are a little dated, the grounds and location are the perfect getaway on Oahu. Highly recommend to anyone wanting to get away from Wakiki"

"Kitchen was fully stocked, except there is no paper towel. The parking is safe and easy access."

"Awesome stay family fav and very helpful staff. Prime location"

"I won’t stay at this hotel again. It’s so run down. The bedding smelled like a 90 year old man had just slept in it. The carpets are stained, the walls need to be painted….just everything. Tear it down and refurbish. It’s past time. "