Title: Banyan Tree Higashiyama Kyoto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Banyan Tree Higashiyama Kyoto Luxury hotel with full-service spa and free breakfast ## Photo gallery for Banyan Tree Higashiyama Kyoto ![Exterior - Banyan Tree Higashiyama Kyoto (Kyoto)](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/43cda03a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/319afb0f-e2f9-4b43-94b8-44ba499e9757-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board - Banyan Tree Higashiyama Kyoto (Kyoto)](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/ff1707cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Banyan Tree Higashiyama Kyoto (Kyoto)](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/9501c308.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, soundproofing, iron/ironing board - Banyan Tree Higashiyama Kyoto (Kyoto)](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/b87aeff7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Banyan Tree Higashiyama Kyoto provides a peaceful retreat in the city center. Guests can indulge in rejuvenating spa services while taking advantage of convenient amenities like dry cleaning and luggage storage throughout their stay. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Breakfast included - Parking included - Spa - Housekeeping - 24/7 front desk £645 additional charges may apply 8 Jan - 9 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104402691&PinnedHotelID=104402691&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Serenity King ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/c63dd586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serenity King ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Deep-soaking bath - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Serenity Twin ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/c63dd586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serenity Twin ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Deep-soaking bath - 538 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Grand Serenity King ![Grand Serenity King | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/ba8c67ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Serenity King ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Deep-soaking bath - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand Serenity Twin ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/0cc22e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Serenity Twin ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Deep-soaking bath - 538 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Wellbeing Sanctuary King ![Wellbeing Sanctuary King | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/f92a93b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wellbeing Sanctuary King ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Deep-soaking bath - 592 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Wellbeing Sanctuary Twin ![Wellbeing Sanctuary Twin | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/afbfccc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wellbeing Sanctuary Twin ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Deep-soaking bath - 592 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Onsen Retreat King ![Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/3c3a8238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Onsen Retreat King ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Separate bath and shower - 592 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Onsen Retreat Twin ![Onsen Retreat Twin | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/1e5a3618.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Onsen Retreat Twin ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Separate bath and shower - 592 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Grand Onsen Retreat King ![Grand Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/8923b7c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Onsen Retreat King ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Separate bath and shower - 629 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand Onsen Retreat Twin ![Grand Onsen Retreat Twin | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/018d2100.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Onsen Retreat Twin ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Separate bath and shower - 629 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Banyan Onsen Retreat King ![Banyan Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/105000000/104410000/104402700/104402691/6f303fc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Banyan Onsen Retreat King ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Bidet Hairdryer Separate bath and shower - 801 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/18000000/17860000/17857400/17857390/5a73b8bc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel The Celestine Kyoto Gion Gion - Free WiFi - Restaurant - Air conditioning - Parking available 9.4 Exceptional 1,000 reviews £200 additional charges may apply 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=b4d4f646-7220-4ce7-9ac2-850ae00ba2d1&top_cur=GBP) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71550000/71550000/71549946/3deb9800_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Higashiyama Ward - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-Banyan-Tree-Higashiyama-Kyoto.h104402691.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-Banyan-Tree-Higashiyama-Kyoto.h104402691.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.99829%2C135.78336&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kNK1ajjGu1ErzsttXY6eMbWm2pw=) 7 Seikanji Ryozan-Cho, Higashiyama-Ward, Kyoto, 6050861 #### What's nearby - Kodai-ji Temple \- 3 min walk \- 0.2 miles - Kiyomizu Temple \- 3 min walk \- 0.2 miles - Hokanji Temple \- 6 min walk \- 0.3 miles - Yasaka Shrine \- 9 min walk \- 0.5 miles - Hanamikoji Street \- 12 min walk \- 0.6 miles #### Getting around - Higashiyama Station - 3 min drive - Gion-shijo Station - 19 min walk - Osaka (ITM-Itami) - 64 min drive #### Restaurants - ‪Starbucks - ‬4 min walk - ‪MACCHA HOUSE 京都産寧坂 - ‬4 min walk - ‪French cafe CHASEN 高台寺 - ‬4 min walk - ‪阿古屋茶屋 - ‬4 min walk - ‪石畳 - ‬3 min walk ## About this property ### Banyan Tree Higashiyama Kyoto Luxury hotel near Kiyomizu Temple Close to Yasaka Shrine and Pontocho Alley, Banyan Tree Higashiyama Kyoto provides free Japanese breakfast, an indoor public bath (no minerals) and a garden. For some rest and relaxation, visit the indoor/outdoor hot springs or sauna, and indulge in aromatherapy, a deep-tissue massage or a body wrap. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks such as: - Free self-parking - Hot springs on-site, massage treatment rooms and a 24-hour front desk - Smoke-free property, a lift and concierge services Room features All 52 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 52-inch flat-screen TVs with digital channels - Free infant beds, electric kettles and heating ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/97000000/96080000/96075500/96075426/538c5803.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Thani Kyoto Shimogyo Ward - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 224 reviews £243 additional charges may apply 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=96075426&PinnedHotelID=96075426&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/100000000/99840000/99833600/99833557/0c018f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Six Senses Kyoto Higashiyama Ward - Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 32 reviews £579 additional charges may apply 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=99833557&PinnedHotelID=99833557&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/16000000/15410000/15408600/15408559/3f4ed80c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Kyoto Higashiyama Ward - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 378 reviews £815 additional charges may apply 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=15408559&PinnedHotelID=15408559&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/58000000/57210000/57209100/57209082/a2facabb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Central Kyoto - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 112 reviews £729 additional charges may apply 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=57209082&PinnedHotelID=57209082&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/67000000/66550000/66541300/66541218/2404b1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ROKU KYOTO, LXR Hotels & Resorts Kita Ward - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 58 reviews £559 additional charges may apply 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=66541218&PinnedHotelID=66541218&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/38000000/37610000/37609500/37609460/fade8e3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Kyoto Higashiyama Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 39 reviews £802 additional charges may apply 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=37609460&PinnedHotelID=37609460&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Mountain View | Mountain view](https://images.trvl-media.com/lodging/8000000/7290000/7281400/7281376/908450cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Kyoto Downtown Kyoto - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 242 reviews £759 additional charges may apply 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=7281376&PinnedHotelID=7281376&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 6:00 AM to 11:00 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in ### Property is also known as Banyan Tree Higashiyama Kyoto Hotel Banyan Tree Higashiyama Kyoto Kyoto Banyan Tree Higashiyama Kyoto Hotel Kyoto ## Frequently asked questions ### Is Banyan Tree Higashiyama Kyoto pet-friendly? ### How much does it cost to stay at Banyan Tree Higashiyama Kyoto? ### How much is parking at Banyan Tree Higashiyama Kyoto? ### What time is check-in at Banyan Tree Higashiyama Kyoto? ### What time is check-out at Banyan Tree Higashiyama Kyoto? ### Where is Banyan Tree Higashiyama Kyoto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Banyan Tree Higashiyama Kyoto Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.4 Amenities ### 8.8 Staff & service ### 9.6 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 26 8 - Good 4 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Patrick 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities INCREDIBLE PEOPLE AND SERVICE. ##### Patrick Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kevin 28 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff. Great location. Nice and new. ##### Kevin Stayed 4 nights in May 2025 ### 10/10 Excellent #### david 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem perfectly placed along a bamboo forest My favorite part of my 21 day journey was Kyoto and the Banyan Tree Higashiyama. The hotel was perfectly located and the check in was enjoyable. My room was stunning and a wonderful refuge after spending the day waking and hiking around the sacred temples of Kyoto. I liked how I could customize my room with the screens and the different lighting options in the room. Breakfast was perfectly presented each morning. ![](https://a.travel-assets.com/ugc/hotel-reviews/6376D89CBAA56D644C8E1196CD69C00F92546DAA1735655000302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D680334A041CC31D04C23FF2CCB668A909AEF6911735655010891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0912D0795A58B9B4F8C967CE6F0D4856B29E5BE91735655028816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E468CE6953ED3D9B2FC8C405C935438B3C576FB51735655052120.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### david Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Michelle 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff treated us like VIP the moment we got out of the taxi and checked in. The check-in staff served us matcha and very fresh mochi confectionaries. The concierge, Yumi, in particular, went above and beyond to help us arrange our bullet train transportation after our stay to make our upcoming journey as seamless as possible. We could not be more grateful for her assistance. Our Grand Serenity room was beautiful. We appreciated the additional treats that were provided during turn down service. We also loved the essential oil selections to enhance the smell of our room. The bed in our room was the most comfortable we had on our 2 week trip in Asia. My husband and I felt like we were in zen heaven during our entire stay. The complimentary Japanese kaiseki breakfast at the onsite restaurant Ryozen was also a treat! ##### Michelle Stayed 1 night in Sep 2025 ### 6/10 Okay #### Stephanie 30 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service This is a newer hotel. The location is a little difficult for walking to or from- taxis do not come by so we had to walk down to them each time. Think they haven’t found this hotel in the map yet. Room was lovely with fabulous views. The staff was what brought our rating of this hotel down, from the minute we arrived we felt unwelcome and staff was spotty the entire stay. I could say more, but we stayed at 2 other hotels during our visit to Kyoto and their service was impeccable. This hotel, from a service prospective, was far from a 5 star experience; or an experiences we’ve had at other Banyan properties ##### Stephanie Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Oleg 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Exceptional design, small but very nice bamboo garden ![](https://a.travel-assets.com/ugc/hotel-reviews/22d3fb7d-3d76-4c8b-888a-f1708c4409d1-1762938806695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e7e6dfbb-9797-4efc-a6c1-1df6e5a66030-1762938816387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e62aa244-9413-4acd-a6d9-43ce84ec6c66-1762938821398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4039e43d-2bd2-480e-88fb-1db0ca160144-1762938827508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oleg Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### saud 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional overall experience ##### saud Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Dongwook 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is impeccably designed and constructed, with an outstanding location. Nevertheless, the most memorable aspect of our stay was the exceptional service provided by the hotel staff. Every member of the team greeted us warmly, demonstrated genuine friendliness, and consistently went out of their way to ensure guests were comfortable and well cared for. Our experience at this hotel surpassed expectations, and I look forward to returning soon with my mother. Thank you very much for your wonderful hospitality. ![](https://a.travel-assets.com/ugc/hotel-reviews/4c52d9ba-e03e-49ee-989b-76630d5d2db6-1760313282715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f06d8b4-e435-4406-a7b0-3a9d21a17dc8-1760313291919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dongwook Stayed 3 nights in Sep 2025 ### 8/10 Good #### bita 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully designed property ##### bita Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Sedrak 6 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property. ##### Sedrak Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Luis 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities muy bien ubicada y el servicio de primera ##### Luis Stayed 1 night in Aug 2025 ### 8/10 Good #### Koji 1 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### 景色最高、ルームサービスダメ ルームサービスが最悪 メニューが少ない、おいしくない、遅い ##### Koji Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Verified traveller 2 Jan 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### 4박 후기 최근 오픈한 호텔로, 반얀트리 브랜드에 대한 기대치를 충족하기에는 다소 부족한 부분이 있었습니다. 직원들은 대체로 친절했으나, 5성급 특급 호텔에서 기대되는 세심하고 전문적인 서비스 수준과는 거리가 있었습니다. 레스토랑의 식사는 무난한 편에 그쳤으며, 인룸 다이닝 메뉴는 선택의 폭이 매우 제한적이었습니다. 리조트형 시설이 아닌 만큼 공용 온천장은 크기가 작고 다만 객실과 온천장 이동은 편리한 동선이였습니다. 온천 객실은 일반 객실과 구분되니 예약시 사전 확인이 필수적입니다. 피트니스 센터 역시 공간이 협소하고 답답하게 느껴졌습니다. 넓은 로비 공간 외에는 눈에 띄는 특징이 없었으며, 객실 수가 적어 조용하긴 하지만 호텔 내부 공간이 전반적으로 좁아 여유로운 분위기를 기대하기 어려웠습니다. 객실은 지나치게 건조하여, 가습 효과를 위해 욕조에 물을 받아도 큰 효과가 없었고, 난방기를 꺼도 여전히 건조했습니다. 특히 숙면 후 목이 따가울 정도로 불편함이 있었습니다. 호텔의 가장 큰 장점은 청수사 인근에 위치해 고즈넉한 분위기를 즐길 수 있다는 점이지만, 다른 지역으로의 접근성이 떨어지고, 주변에 편의시설이 부족해 불편했습니다. 또한, 교토 택시 기사들조차 위치를 잘 몰라 Park Hyatt를 기준으로 설명해야만 찾아갈 수 있었습니다. 다만, 오픈 초기 호텔답게 모든 시설이 매우 깨끗하고 청결했던 점은 인상적이었습니다. ##### Verified traveller Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Zekai 23 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Zekai Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Xuan Yu 21 Sept 2025 ##### Xuan Yu Stayed 2 nights in Sep 2025 ### 8/10 Good #### Carlos 20 Sept 2025 Liked: Cleanliness, property conditions & facilities ##### Carlos Stayed 2 nights in Sep 2025 ### 8/10 Good #### Chijen 26 Aug 2025 ##### Chijen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Luis 16 Aug 2025 ##### Luis Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### ARATA 12 Jul 2025 ##### ARATA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### fabio 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### fabio Stayed 4 nights in May 2025 ### 10/10 Excellent #### HSIAOTING 18 Apr 2025 ##### HSIAOTING Stayed 1 night in Apr 2025 ### 10/10 Excellent #### GWONHYEOK 22 Mar 2025 ##### GWONHYEOK Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Fanny 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fanny Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Victoria 28 Dec 2024 ##### Victoria Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Ding-Jen 9 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ding-Jen Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Ace Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Ace-Hotel-Kyoto.h45895767.Hotel-Information) > > [Kyo-machiya Stay WAKA Fushimiinari-tei](https://www.expedia.co.uk/Kyoto-Hotels-Kyo-Machiya-Stay-WAKA-Fushimiinari-Tei.h12622986.Hotel-Information) > > [Nazuna Kyoto Gosho](https://www.expedia.co.uk/Kyoto-Hotels-Nazuna-Kyoto-Gosho.h27637350.Hotel-Information) > > [Hotel Okura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Hotel-Okura.h6621.Hotel-Information) > > [Kadensho, Arashiyama Onsen, Kyoto - 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