"Check-in instruction need to be clearly highlighted to customer before making the booking. I had to stay one night in a different hotel. Hotel.com support is very poor, when contacted the agent as he given Switzerland number to call hotel.
Stay at Rebstock hotel was really good and the service was really good.
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"Excellent hotel great service fantastic pool and spa quite location at the black forest ideal for a ride / drive trip.will stay again..Nice burger too"
"Very convenient when traveling by train. 2 min away from the central station, yet the area is green and appears to be safe. Very convenient, walking distance to the city center. Small, yet very well appointed, modern room with a large bathroom. Excellent mattress.
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"Nice hotel in a beautiful Black Forest village. Spacious room, very clean. Breakfast is superb, plenty of local specialties, coffee is wonderful, staff friendly and welcoming. Highly recommend "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Definitely enjoyed our stay but be careful on the 5th floor if you’re above 6’2” tall because I hit my head a few times going in and out of the bathroom 😂"
"If I could rate this hotel higher, I would. This was our second time staying at this hotel. It is in a convenient location, just steps from the train station, and within easy walking distance to all the sights.
I must commend two employees for their superior customer service. Both Amélie and Anna went out of their way to make our stay special. Amélie called a restaurant and made reservations for dinner on our first night! And Anna recommended a place to eat a yummy local dish on another night. They didn’t need to do any of that, but they were so helpful to us.
I highly recommend this hotel. Don’t hesitate to book it.
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"Great location close to station. Easily walkable to the main parts of the city. Great hotel, clean and comfortable. Coffee available (free) & cold water in reception. Would definately recommend. "
"We absolutely adored this hotel. Our suite room was huge with plenty of windows overlooking the train station square. The staff were very friendly, welcoming, and helpful. The building had old-world European charm with modern amenities. Our bathroom was huge and clean. Our only negative observation is that the mattresses on the beds were too firm."
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