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Richmond Hotel Kumamoto Shinshigai

3.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

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Photo gallery for Richmond Hotel Kumamoto Shinshigai

Restaurant
Property amenity
Lobby sitting area
Lobby sitting area
Property entrance
Richmond Hotel Kumamoto Shinshigai, in central Chuo Ward, offers a peaceful recharge spot. Guests value the practical laundry facilities and luggage storage while exploring Kumamoto Castle and Kumamoto-jo Hall. In-room WiFi keeps everyone connected between adventures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 183 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Triple Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 258 sq ft
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 258 sq ft
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 258 sq ft
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 183 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 258 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Satellite channels
  • 258 sq ft
  • Sleeps 2
  • 2 Large Single Beds
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About the area

Map
Chuoku, Shinshigai 6-16, Kumamoto

What's nearby

  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 11 min walk - 0.6 miles
  • Kumamoto Station Tourist Information Center - 2 min drive - 1.4 miles

Getting around

  • Suidocho Tram Stop - 10 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪菅乃屋 新市街店 - ‬1 min walk
  • ‪黒龍紅 - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

Hotel near Kumamoto-jo Hall
Close to Kumamoto Castle, Richmond Hotel Kumamoto Shinshigai provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), a lift and a vending machine
  • A front desk safe, luggage storage and multilingual staff
  • A 24-hour front desk
  • Guest reviews give top marks for the first-rate property condition
Room features
All 158 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 32-inch LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0-12 years old for breakfast upon check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Is Richmond Hotel Kumamoto Shinshigai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai doesn't offer parking.

What time is check-in at Richmond Hotel Kumamoto Shinshigai?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Richmond Hotel Kumamoto Shinshigai?

Checkout is at 11 AM.

Where is Richmond Hotel Kumamoto Shinshigai located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street, Kumamoto-jo Hall and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

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Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 447 reviews
Rating 8 - Good. 187 out of 447 reviews
Rating 6 - Okay. 30 out of 447 reviews
Rating 4 - Poor. 4 out of 447 reviews
Rating 2 - Terrible. 3 out of 447 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024

6/10 Okay

Kwok Tang

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街で良かった
Stayed 2 nights in Aug 2025

8/10 Good

???

Liked: Staff & service, amenities
Disliked: Cleanliness
シーツは代えられて清潔だと思うが、シーツに付いてるほこり？繊維？が部屋中に舞ってアレルギーのある子が大変でした。そのせいか枕元の棚などほこりがすごくて、それだけ残念でした。スタッフの方などは、とても丁寧で素敵でした。ありがとうございました。
Stayed 1 night in Aug 2025

8/10 Good

タマミ

Liked: Cleanliness, staff & service, property conditions & facilities
ひとりで滞在するのに充分な広さだった。風圧が強いドライヤーが備え付けられていたのはとてもよかった。
Stayed 2 nights in Aug 2025

8/10 Good

Takashi

Liked: Cleanliness, amenities
とても清潔感のある部屋で快適でした。
Stayed 1 night in Jul 2025

10/10 Excellent

MEGUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アーケード街の中にあり、移動にとても便利でした。スタッフの方も感じが良く優しく色々教えていただきました。ありがとうございました。
Stayed 2 nights in Aug 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変快適に過ごせました。
Stayed 1 night in Aug 2025

8/10 Good

すすむ

Liked: Cleanliness, staff & service, property conditions & facilities
食事連泊で同じ和食を注文したら 前日と全く一緒でがっかりしました
Stayed 2 nights in Jul 2025

10/10 Excellent

ヒロカズ

Liked: Cleanliness, staff & service, property conditions & facilities
従業員のサービスが良かったです。
Stayed 2 nights in Jul 2025

8/10 Good

Lars

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティが豊富で良かった。 歯ブラシと歯磨き粉を別にした方が無駄がないと思った。
Stayed 3 nights in Jul 2025

10/10 Excellent

えみ

ゆったりしたベットで掃除なしの取り組んでらっしゃるところも良かった
Stayed 2 nights in Jul 2025

8/10 Good

ひろたか

Liked: Amenities
よい
Stayed 2 nights in Jul 2025

8/10 Good

Azusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でお気に入りにはなっているんですが、朝食メニューは、朝ごはんとしてはキツイメニューではないかなぁと思います。量的なものも含めて。
Stayed 1 night in Jul 2025

8/10 Good

だいすけ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ryouji

Stayed 1 night in Jul 2025

10/10 Excellent

Junichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に快適だった。 また利用したい
Stayed 1 night in Jul 2025

8/10 Good

MOTOSHI

いつも利用してます
Stayed 3 nights in Apr 2025

10/10 Excellent

AKIKO

Liked: Amenities
コーヒーが美味しかったでし
Stayed 1 night in Jun 2025

10/10 Excellent

keiko

Stayed 1 night in Jun 2025