Ratings based on 739 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Hamburg

Perfekte Lage

Posted 29-Aug-2016
Die Lage eignet sich hervorragend, um die Stadt fussläufig zu erkunden. Keine 5Minuten und das Zentrum ist erreicht. Habe selten so gut geschlafen, Super Betten und Kissen. Frühstück nicht gebucht, das war auch gut so, denn neben dem Hotel oder auf dem Weg in die Stadt geht es erheblich günstiger! Auch toll: wir waren eine Gruppe von 8 Leuten und haben den Hoteleigenen Taxiservice genutzt, da waren tolle Angebote bei, insbesondere wenn die Ziele weit außerhalb liegen. Insgesamt ein sehr empfehlenswert!
5out of 5
by A verified traveller from roma

Bell'hotel nel centro della città

Posted 25-Aug-2016
Sono venuta con la mia famiglia e mi sono trovata assolutamente a mio agio. Ottima la colazione
5out of 5
by A verified traveller from UK

Lovely hotel in excellent location

Posted 25-Aug-2016
Pros: Location and quality
Cons: Nothing
Location: Almost everthing you would want to do and see in Kraków was within walking distance
Easy to reach from the airport, and within easy walking distance of all the sights in the centre of Kraków = well appointed, clean and friendly hotel. Could fault nothing about it
4out of 5
by A verified traveller

Centralissimo

Posted 17-Aug-2016
Due giorni pieni in cracovia. Bella città ottime persone
4out of 5
by A verified traveller

hotel in posizione strategica

Posted 15-Aug-2016
Pros: la posizione
Cons: non puo' mancare una confezione di nutella di riserva .......
direi che forse sarebbe piu' appropriata una classificazione a 4 stelle
5out of 5
by A verified traveller from Wroclaw

旧市街に近い、素晴らしいロケーション

Posted 15-Aug-2016
Pros: ロケーション。部屋は清潔で快適。
Cons: シャワーを浴びた後、水がバスタブから漏れることがあるので、気をつけて使用しないといけない。
Location: 旧市街、バベル大聖堂に資金。
旧市街、バベル大聖堂を楽しむには最高のロケーション。ホテルは清潔で、部屋の広さも申し分ない。スタッフの対応もフレンドリーで申し分ない。車は十分なスペースがないので、予約しておいた方がいい。
5out of 5
by A verified traveller from United Kingdom

Nice hotel close to main square

Posted 21-Jul-2016
Friendly staff,room was very clean I was there 3 nights and would definitely recommend this hotel.
Comment from Hotel Management
by Monika, Guest Service Manager, Hotel Management
Dear Guest We appreciate you taking the time to complete a survey regarding your recent stay with us. I hope to see you again when your travels bring you back to the area! Sincerely, Monika Maciag Guest Service Manager
4out of 5
by A verified traveller

Centralt, bra läge.

Posted 20-Jul-2016
Centralt och bra läge, gångavstånd till gamla stan. Rent och fräscht. Charmigt med chokladutdelningen på kudden varje kväll man kom tillbaka till rummet.
Comment from Hotel Management
by ., Hotel Management
Dear Guest We appreciate you taking the time to complete a survey regarding your recent stay with us. I hope to see you again when your travels bring you back to the area! Sincerely, Monika Maciag Guest Service Manager
5out of 5
by A verified traveller from Toronto

Very good location and good value

Posted 12-Jul-2016
Pros: Location, modern, very clean and comfortable
Cons: No Club Carlson points with Expedia booking
Location: Everything! Old town, tour departures, wawel, rynek, shopping, train & bus stations, river, Kazimiersz, eating, nightlife.
For Krakow in high season the price was very good and of course the location right by the old town ring park is great. For that price the room looks into the central court rather than a street view, but it is still bright, very modern and comfortable. Given perfect mid-morning weather we walked 5 minutes toward the square (to Soprano Trattoria) for a fantastic fixe menu breakfast (26 PLN pp) rather than pay 85 PLN for the hotel buffet, so we can't comment on the hotel food. I have stayed in 5 other comparable price (+/- 25%) hotels in Krakow over the past year, and this one is best in value for money and second best overall.
Comment from Hotel Management
by ., Hotel Management
Dear Allan We appreciate you taking the time to complete a survey regarding your recent stay with us. Unfortunatelly you can collect lub Carlson points only with reservations made directly with our reservation department or through our web site. I hope to see you again when your travels bring you back to the area! Sincerely, Monika Maciag Guest Service Manager
4out of 5
by A verified traveller from Hessen

Hotel ist sehr zu empfehlen

Posted 11-Jul-2016
Pros: Lage, Personal, Atmosphäre
Cons: Vielleicht das Frühstück, 4 Mal keinerlei Veränderung
Location: Ideale Lage, die meisten Sehenswürdigkeiten sind zu Fuß zu erreichen.
Hervorragende Lage am Grüngürtel von Krakau, zur Old City nicht mehr als 5 Minuten, äußerst hilfsbereites und freundliches Personal, sehr gutes Preis/Leistungsverhältnis
Comment from Hotel Management
by ., Hotel Management
Dear HaGa Thank You for your feedback. I hope to see you again when your travels bring you back to the area! Sincerely, Monika Maciag Guest Service Manager