Title: Old Town Residence - Premium Aparthotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Old Town Residence - Premium Aparthotel Hotel in Kraków, a short walk to Main Market Square ![Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/cfecec62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/eb0ac5c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/8743d4e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/7f6b88f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, hair dryer, towels, soap](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/2a95afb1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Kraków Old Town, the Old Town Residence - Premium Aparthotel captures the neighborhood's historic charm. Guests enjoy free WiFi in their rooms and the convenience of express check-in and check-out services for hassle-free arrivals and departures. 8.4 Very good ## Popular amenities - Air conditioning - Free WiFi £68 includes taxes & fees 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=72988060&PinnedHotelID=72988060&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![Premium Twin Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/ddad5d6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Hairdryer Private bathroom Digital channels Wardrobe - Sleeps 3 - 2 Single Beds ![Premium Double Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/a4415b88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Hairdryer Private bathroom Digital channels Wardrobe - City view - Sleeps 3 - 2 Single Beds ![Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/cfecec62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room 8.0 Very good 1 review ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Hairdryer Private bathroom Digital channels Desk - City view - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![Premium Quadruple Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/a3a523f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Hairdryer Private bathroom Digital channels Desk - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![Premium Triple Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/w4796h3200x0y0-34644d9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Hairdryer Private bathroom Digital channels Wardrobe - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![Premium Double Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/187a2d4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Hairdryer Private bathroom Digital channels Wardrobe - City view - Sleeps 3 - 2 Single Beds ![Premium Suite | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/73000000/72990000/72988100/72988060/0a85f203.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding 2 bedrooms Hairdryer Private bathroom Digital channels - 2 bedrooms - City view - Sleeps 5 - 2 Single Beds, 1 Single Sofa Bed and 1 Double Sofa Bed ## You may also like Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/9000000/8760000/8757000/8756947/59d50c12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Krakow Dąbie - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 589 reviews £70 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Krakow-Hotels-Hampton-By-Hilton-Krakow.h8756947.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=910aedfc-2097-46c9-9b4f-412e81570c8d&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/71000000/70940000/70938000/70937934/ac3010d2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Krakow Airport Balice - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,026 reviews £78 includes taxes & fees 17 Nov - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Old-Town-Residence-Premium-Aparthotel.h72988060.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Old-Town-Residence-Premium-Aparthotel.h72988060.Hotel-Information) ## About the area Kraków Old Town, a neighbourhood in Kraków, is home to Old Town Residence - Premium Aparthotel. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06138%2C19.94278&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KqOeym9SEikCNmRCVKSoYQzucdc=) 17 Mikolajska, Kraków, Malopolskie, 31-027 ### What's nearby - Royal Road - 1 min walk - 0.0 miles - Main Market Square - 5 min walk - 0.3 miles - St. Mary's Basilica - 5 min walk - 0.3 miles - Galeria Krakówska - 8 min walk - 0.4 miles - Wawel Castle - 14 min walk - 0.8 miles ### Getting around - Kurdwanów P+R Station - 7 min drive - Kraków Główny Station - 18 min walk - Kraków (KRK-John Paul II - Balice) - 26 min drive ### Restaurants - ‪House of Beer - ‬2 min walk - ‪Milkbar Tomasza - ‬3 min walk - ‪Wódka - ‬1 min walk - ‪Moaburger - ‬1 min walk - ‪Pierogarnia Krakowiacy - ‬2 min walk ## About this property ### Old Town Residence - Premium Aparthotel Hotel near Main Market Square Located close to Oskar Schindler Factory, Old Town Residence - Premium Aparthotel has plenty to offer. Guests can connect to free in-room WiFi. Additional perks include: - Express check-out, express check-in and smoke-free property Room features All guest rooms at Old Town Residence - Premium Aparthotel include comforts, such as air conditioning, as well as Extra amenities include: - Cots/infant beds and travel cots - Showers, hairdryers and shampoo - 43-inch Smart TVs with digital channels - Wardrobes/cupboards, heating and housekeeping ## Similar properties ![Deluxe Suite, 1 Bedroom (Lubicz Street) | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4032500/4032438/923a80bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### P&J Apartments Kraków Old Town - Pet-friendly - Free WiFi - Restaurant - Laundry 8.2 Very good 585 reviews £45 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4032438&PinnedHotelID=4032438&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment | View from room](https://images.trvl-media.com/lodging/8000000/7770000/7761400/7761321/0fa1a504.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Aparthotel & Apartments Kraków Old Town - 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Travel cot ### Guest services - Housekeeping (on request) ### Spa - Couples treatment rooms ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) - Hypo-allergenic bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with digital channels ### More - Air conditioning - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 15 ### Check-out Check-out before 10:00 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are available for PLN 50.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: PLN 60 per accommodation, per stay. We have included all charges provided to us by the property. ### Optional extras - Cleaning/housekeeping/linen fee: PLN 60 every 7 days - Crib (infant bed) fee: PLN 50.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Old Town Premium Krakow Old Town Residence Premium Aparthotel Old Town Residence - Premium Aparthotel Hotel Old Town Residence - Premium Aparthotel Kraków Old Town Residence - Premium Aparthotel Hotel Kraków ## Frequently asked questions ### Is Old Town Residence - Premium Aparthotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Old Town Residence - Premium Aparthotel? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Old Town Residence - Premium Aparthotel on 30 Oct 2025 start from £67.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Krakow-Hotels-Old-Town-Residence-Premium-Aparthotel.h72988060.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Old Town Residence - Premium Aparthotel? > This property doesn't offer parking. ### What time is check-in at Old Town Residence - Premium Aparthotel? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Old Town Residence - Premium Aparthotel? > Checkout is at 10:00 AM. ### Where is Old Town Residence - Premium Aparthotel located? > Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Planty Park and Little Market Square are just steps away. Kraków Główny Station is 18 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Old Town Residence - Premium Aparthotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 33 8 - Good 27 6 - Okay 11 4 - Poor 5 2 - Terrible 1 ### 8.6/10 Cleanliness ### 7.6/10 Staff & service ### 7.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Diana 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location!! ##### Diana Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Ana 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe. ##### Ana Stayed 1 night in Jul 2024 ### 6/10 Okay #### Cynthia 15 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Pros about this stay: FANTASTIC location, great price, beds clean, air conditioning worked well, newly remodeled and WiFi worked well. Cons about this stay: I’m talking the most basic of Ammenities - only give 2 bath towels with one shower mat towel - no hand towels - room not cleaned daily - they were only able to exchange my towels once during stay. Hand soap is size of a EURO coin, shower gel is TINY and used up immediately - no shampoos/conditionars/loations. Beds felt skinnier than a regular twin size. Only 1 EURO pillow per bed. Very LIMITED space for any suitcase. Very noisy - you hear main door SLAM all night long. But location was REALLY GOOD. Note: check out time is 10am - they require proof of a good review to extend Che k out to 11am - hum…. ##### Cynthia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Daniel 15 Sept 2022 Liked: Staff & service, property conditions & facilities 2 minute walk from the main square. Lots of options for dining and places to grab a drink. Very comfortable bed and relatively quiet for its location ##### Daniel Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Jill 29 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Krakow City Break Lovely apartment, spacious. Great location, 5minute walk to the centre. ##### Jill Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Andrew 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy. ##### Andrew Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Kirsty 27 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This apartment was spotlessly clean and well located. It was less then 10 minutes from the train station & a few minutes walk from the main square. Would highly recommend. ##### Kirsty Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Michele 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is located in an amazing position in Kraków which is only 3/4 minutes far away from the main square (of course it depends from how fast you walk) which made everything much easier. The Room was really clean and they provided us with all the necessary for a 4 days staying. Moreover, it was also quite spacious. ##### Michele Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Victoria 2 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, but there are lots of pubs and clubs nearby so it is v noisy at night. ##### Victoria Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Evan 10 May 2024 Liked: Cleanliness, amenities, property conditions & facilities Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value ##### Evan Stayed 4 nights in May 2024 ### 8/10 Good #### Verified traveller 25 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 netter i september Krakow var en fin by og leiligheten hadde en svært sentral plassering. ##### Verified traveller Stayed 4 nights in Sep 2024 ### 8/10 Good #### John 23 Sept 2024 Liked: Cleanliness Disliked: Staff & service We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available ##### John Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### James 7 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 10/10 location and the room is very modern not a bad thing to say! ##### James Stayed 3 nights in Feb 2023 ### 8/10 Good #### Charlene 11 Apr 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Great Location Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay ##### Charlene Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Aleksandra 27 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So comfy that u might miss your check out Very spacious and cozy apartment with comfy bed and nice bed linen- I had an amazing sleep… that I missed the check out time :) location is spot on, by main square and all the fantastic restaurants And night life around ##### Aleksandra Stayed 1 night in Aug 2022 ### 8/10 Good #### Abbegail 27 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed our stay! The area is beautiful and it is within walking distance to the main old town square. There are many restaurants and shops nearby. The building is older but the decor was modern and clean. We did have some issues getting into the building with the code we were given and had to call reception. There is not a front desk, check-in and check-out is done virtually. ##### Abbegail Stayed 1 night in Jul 2023 ### 8/10 Good #### C 2 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely, but be careful. Lovely rooms, very comfortable. One slight issue, when we went to check-in our room wasnt ready so we were changed room. Sadly at 4am the person previously allocated that room arrived, which was distressing and interrupted the night. ##### C Stayed 1 night in Sep 2022 ### 6/10 Okay #### Dotan 21 Jun 2024 Liked: Cleanliness Disliked: Staff & service The room was small. The extra bed opened but wasn’t stable and child kept folding inside it. Funny at first but he couldn’t sleep well. The shower is manageable for tiny people. I could barely fit. We ran out of toilet paper and there was no one to ask for more. ##### Dotan Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Ms Alison 17 Sept 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### TV not working TV did not work. No milk with coffee. Great location though. ##### Ms Alison Stayed 1 night in Sep 2022 ### 6/10 Okay #### NADINE 5 Jul 2024 Disliked: Cleanliness, staff & service, room comfort #### Bad customer service and no toilet roll Rooms doesn’t get changed at all unless you pay extra everyday, if you need anything by WhatsApp asked for toilet roll said the housekeeping going to bring it down in the morning, had asked again as came back tostill no toilet roll after being out all day, said won’t be bringing it until after 9 not good enough!! The hotel service was shocking on day check out housekeeping walked into the room no knocking expecting us out of the room before check out. Only thing can say good location within walking distance ##### NADINE Stayed 4 nights in Jun 2024 ### 8/10 Good #### John David 28 Sept 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Great hotel, but little personal service The room is maybe the best I've ever got for this low price, and the location is great as well, a few minutes walk from Rynek Glowny. There is no personal service, everything has to go through e-mail. They have quite a few offers for guests, but everything has to be ordered before check-in. When I tried to get hold of someone at the door there was no answer. This hotel has no escalator. Now that I know about their system I definetely think I will visit this hotel again! ##### John David Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Bernard 28 Mar 2023 Liked: Cleanliness Disliked: Staff & service had a glitch on arrival. I did not receive any message on how to get in (there is no reception). Another resident explained how they received a message with a code. after calling, they sent me a text message with a code. all good. these are amazingly small rooms, which is fine by me. don't drop the soap in the shower, as there is not enough room to bend down and pick it up. A lot of partyers stay here. expect loud conversations and singing in the hallways between 3:30 AM and 4:30 when they are returning from their outings. other than that, this was a great place with a great location1 ##### Bernard Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Noora 20 May 2023 Disliked: Cleanliness, property conditions & facilities The room was nice, but the hotel was a bit noisy. We heard all The noises from the corridor, and also the bells of the church at the night. Sightseeings, good shopping places and restaurants were nearby. We booked a room for four persons, but when we came to the hotel there was two beds only. There was a sofa-bed for two also, but the hotel hadn't made beds for us, so we had to make two beds by ourselves. The bed sheet had some stains and the pillow was really high and big on every bed. In the hotel room there was a carpeting all over the floor and it was stinky and stained. We had just a couple of little toilet paper rolls on our toilet, and they run off halfway of our visit. We asked the hotel to bring us more toilet paper, and they promised us to bring some, but they never bring any. Our reservation contained breakfast, but we didn't get any information before about where was the restaurant. There should be some kind of info on the room about breakfast and cleaning practicalities. There was no cleaning on the room at all during our visit, and we were not informed about that before or during our stay. Also there was a 550m walk to the breakfast restaurant, but the hotel staff told us it was "next door" when asking. There was no hotel staff or reception on the hotel, but the chat worked quite well with hotel staff. They replied to our messages in few hours usually, but we didn't get enough information about hotel practicalities beforehand. ##### Noora Stayed 4 nights in May 2023 ### 6/10 Okay #### Rory 27 Feb 2023 Liked: Cleanliness, staff & service, amenities I stayed here for 4 nights in Feb 2023 and I wasn’t too impressed. Bad Points. To start, I was given instruction on how to check in. They text you with a code for the main entrance and then a code for your room. I went to the room I was given and entered the code to get in. I opened the door and walked into a room that someone else was currently staying in (all of their belongings were spread out across the room and the place was a mess.) I called the customer service number and explained - it turned out that they sent me the wrong room details (which allowed me to enter the wrong locked room.) Of course this was a mistake, but ecause of this, I had no confidence in the hotel’s security and therefore didn’t risk leaving anything of value in the room. Instead I carried around everything I had. I waited around for roughly 15 minutes and then received the correct details. Once I was in the room, I could see make up stains on the carpet and black marks on the white walls, but they weren’t really a concern. The biggest issue I had was how well you could hear all of the other rooms. I had one room next me that was playing loud music, singing and slamming their room door all night long. On top of that, even though I had both sets of windows, the nets and the curtains all fully closed, I could constantly smell cigarettes in the room. Good Points. Great location and a good price. Room was also nice and modern, despite the abuse previous tourists! ##### Rory ### 4/10 Poor #### Urszula 22 Sept 2022 Liked: Cleanliness #### Great location but that's where it ends. Our booking was nearly cancelled because of issues with their system. Our card had the necessary funds to make the payment at all times but we were told that they could not take payment and failure to contact them within 24 hours would result in cancellation. This situation was exacerbated by them making contact by email rather than mobile as agreed. The issue was eventually resolved but we could have been left high and dry due to their system error. We then had issues with being provided with the required entry codes and had to chase them several times, before we received the information. The Aparthotel is very well positioned. Our room was very small with a complete lack of storage: 4 hangers provided for clothes and absolutely no shelving in the bathroom, so cosmetics had to be stored on the only table in the room. The TV serves only as a streaming service, there are no TV channels. There were no chairs or desk. You had to sit on the toilet at an angle otherwise your legs would be bashing into the sink. The shower enclosure was tiny. It should be stated that the room was very clean and that the fridge and kettle were welcome additions, but the fridge froze drinks. We have been to Krakow many times but have never found encountered such glaring issues with communication before. We might have arrived and faced the stress of finding fresh accommodation through no fault of our own, had we not checked our e-mails. Based on our experience, we will book elsewhere in the future. ##### Urszula Stayed 5 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Sheraton Grand Krakow](https://www.expedia.co.uk/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information) > > [Hotel Atrium](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Atrium.h1066464.Hotel-Information) > > [Hotel Kossak](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kossak.h2483783.Hotel-Information) > > [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > > [Avena Boutique Hotel by Artery Hotels](https://www.expedia.co.uk/Krakow-Hotels-Avena-Boutique-Hotel-By-Artery-Hotels.h24235685.Hotel-Information) > > [Bachleda Luxury Hotel Kraków - MGallery Collection](https://www.expedia.co.uk/Krakow-Hotels-Bachleda-Luxury-Hotel-Krakow-MGallery.h32910506.Hotel-Information) > > [MR67 Mayera Rapaporta](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.co.uk/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Hotel Alexander I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Alexander-I.h1558963.Hotel-Information) > > [Spatz Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Spatz-Aparthotel.h1664665.Hotel-Information) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [Hotel Lavender](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Lavender.h17264175.Hotel-Information) > > [The Loft Hotel - Adults Only](https://www.expedia.co.uk/Krakow-Hotels-The-Loft-Hotel-Adults-Only.h35727211.Hotel-Information) > > [Leone Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Leone-Aparthotel.h5819385.Hotel-Information) > > [Vienna House by Wyndham Andel's Cracow](https://www.expedia.co.uk/Krakow-Hotels-Vienna-House-Andels-Cracow.h1532606.Hotel-Information) > > [Radisson Blu Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-Radisson-Blu-Hotel.h919307.Hotel-Information) > > [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > > [Red Brick Apartments](https://www.expedia.co.uk/Krakow-Hotels-Red-Brick-Apartments.h1995770.Hotel-Information) > > [Novotel Krakow Centrum](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-Centrum.h874941.Hotel-Information) > > [Belle Epoque Residence](https://www.expedia.co.uk/Krakow-Hotels-Belle-Epoque-Residence.h20107528.Hotel-Information) > > [Wine Apartments](https://www.expedia.co.uk/Krakow-Hotels-Wine-Apartments.h18188330.Hotel-Information) > > [Hotel 32 Kraków Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-32-Krakow-Old-Town.h22574246.Hotel-Information) > > [Grand Ascot Hotel](https://www.expedia.co.uk/Krakow-Hotels-Grand-Ascot-Hotel.h18538292.Hotel-Information) > > [Golden Tulip Krakow City Center](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-City-Center.h6240065.Hotel-Information) > > [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > > [Stradonia Serviced Apartments](https://www.expedia.co.uk/Krakow-Hotels-Stradonia-Serviced-Apartments.h11878340.Hotel-Information) > > [Hotel M29](https://www.expedia.co.uk/Krakow-Hotels-Hotel-M29.h42397311.Hotel-Information) > > [Aparthotel Pergamin](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Pergamin.h3959987.Hotel-Information) > > [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > > [Hotel Wawel Queen](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Wawel-Queen.h37928079.Hotel-Information)