Hilton Garden Inn Knoxville Papermill Drive

Property class: 3

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Located close to West Town Mall, Hilton Garden Inn Knoxville Papermill Drive provides a corner/local shop, a terrace and a firepit. The on-site restaurant, Garden Grille & Bar, offers breakfast, dinner and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
The current price is £113
includes taxes & fees
25 Oct - 26 Oct

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a bed, bedside table, and a small seating area.

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 556 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a lamp, a chair, and a large window with curtains.

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a red chair, and a window with blue curtains.

Room, 1 King Bed

9.8 out of 10
Exceptional
(46 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a bed, bedside table, and a small seating area.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 477 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a bed, bedside table, and a small seating area.

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 477 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk with a lamp, a chair, and a large window with curtains.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A modern office setup with a desk, chair, and a large flat-screen TV.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a lamp, a chair, and a large window with curtains.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room - Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Tub-Mobility Accessible

  • Sleeps 2
  • 1 King Bed

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About the area

Located in Knoxville, Hilton Garden Inn Knoxville Papermill Drive is in the business district. West Town Mall and Market Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Knoxville Zoo. Looking to enjoy an event or a match? See what's going on at Neyland Stadium or Thompson–Boling Arena. Spend some time exploring the area's activities, including golfing. Visit our Knoxville travel guide
Map
6200 Papermill Drive, Knoxville, TN, 37919

What's nearby

  • A cooking surface with raw meat and vegetables.
    West Town Mall
    3 min drive - 3.6 miles
  • A football stadium filled with spectators, a marching band, and a football field.
    University of Tennessee
    6 min drive - 6.2 miles
  • A basketball court with players, a scoreboard, and a crowd in a stadium.
    Thompson–Boling Arena
    7 min drive - 6.9 miles
  • A football stadium filled with spectators, a marching band, and a football field.
    Neyland Stadium
    8 min drive - 6.9 miles
  • Bearden Antique Mall
    3 min drive - 1.5 miles

Getting around

  • Alcoa - Knoxville Airport (TYS)
    20 min drive

Restaurants

  • Twin Peaks
    10 min walk
  • Hawaiian Bros Island Grill
    17 min walk
  • Waffle House
    2 min walk
  • Brazeiros Churrascaria - Brazilian Steakhouse
    16 min walk
  • P.F. Chang's China Bistro
    15 min walk

About this property

Hilton Garden Inn Knoxville Papermill Drive

  • Hotel near West Town Mall
  • Located close to University of Tennessee and Thompson–Boling Arena, Hilton Garden Inn Knoxville Papermill Drive provides a corner/local shop, a terrace and a firepit. The on-site restaurant, Garden Grille & Bar, offers breakfast, dinner and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), an electric car charging station and express check-out
    • Express check-in, a 24-hour front desk and ATM/banking services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 140 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Highchairs, free infant beds and free extra beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • 50-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, microwaves and coffee/tea makers

Similar properties

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  • Breakfast included
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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 16.00 for adults and from USD 10.00 for children
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Knoxville Papermill Drive have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Knoxville Papermill Drive?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Knoxville Papermill Drive on 25 Oct 2026 start from £113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Knoxville Papermill Drive pet-friendly?

Yes, Hilton Garden Inn Knoxville Papermill Drive allows cats and dogs (limit 2 total). There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Knoxville Papermill Drive?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Knoxville Papermill Drive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Knoxville Papermill Drive?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Knoxville Papermill Drive located?

Located in Bearden, this hotel is 2.6 mi (4.1 km) from West Town Mall, and within 6 mi (10 km) of University of Tennessee and Knoxville Convention Center. Neyland Stadium and Thompson–Boling Arena are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Knoxville Papermill Drive Reviews

8.4

Very good

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 460 out of 768 reviews
Rating 8 - Good. 142 out of 768 reviews
Rating 6 - Okay. 74 out of 768 reviews
Rating 4 - Poor. 40 out of 768 reviews
Rating 2 - Terrible. 52 out of 768 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside patio area is very nice. Staff very friendly. The whole place was spotless.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location. Hotel clean and staff very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and conveniently located
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very clean and comfortable stay. Most definitely would recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and great front desk service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rooms were clean, staff was nice.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location. Highly recommended.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice rooms and staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very knowledgeable and helpful, even though the place was busy bc of game day. We enjoyed our spacious king room with tub. We felt more storage would’ve been helpful on such a large room. Also would’ve been nice to have more bar/food prep area room, but that’s probably included if we had more of a suite. It was helpful having a microwave on the room. The coffee was an interesting setup, the large dispensers of coffee in the lobby tasted great, but we couldn’t get the keurig in our room to work. They also had a fancy $5/cup automated espresso machine downstairs which seemed obvious to everyone that it was overpriced. We tried it once and wished we had the money back. Another great feature in the hotel was the outdoor area, one of the things that drew us to this particular hotel. The seating was comfortable and there was definitely some road noise, but overall we enjoyed ending the night there.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey comfortable
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff at this location was so helpful and very very kind. The hotel itself was very clean and the restaurant food terrific.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at bar. Clean rooms. Great location close to UTK!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is attentive, accommodating, and professional. The facility is uber clean and comfortable. It is located in a convenient area to sooo many things in the Knoxville area. I truly enjoyed my stay while visiting the UT Medical Center.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms and front desk
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was nice and welcoming
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I once complained to the front desk as my husband ordered handicap accessible shower but end up somewhere in the bathroom with walk in shower, no threshold and shower curtain not all the way to the ground which felt water was just going everywhere. one of my daughter's swim team mate's mom also told me their room only has half glass door? but after I complained to the front desk, they told me the trick is get a room on 4th floor. its still a low bathtub, with a bar on its wall, and shower curtain, so finally no problem anymore. I do like the window curtain, easy to control to shut down.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very clean room and a great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet good location. Friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times, great location, friendly staff and very clean.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Highly recommend this one. Very clean, wonderful customer service. Great location. I will definitely stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and an incredibly kind staff!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was amazing. Very courteous Front desk workers.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, nice and clean pool, nice sitting area outside. It was enjoyable!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Terrific hotel! We enjoyed our stay and the location was great - convenient to the highway and walkable to Waffle House.
Stayed 1 night in Apr 2025