Title: Farragut Inn & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10262&destination=Farragut%2C+Tennessee%2C+United+States+of+America&selected=17926&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Farragut Inn & Suites Travelers balance leisure and convenience at Quality Inn Knoxville West, where refreshing swims and workout sessions complement a comfortable stay ## Photo gallery for Farragut Inn & Suites ![Superior Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk - Farragut Inn & Suites (Farragut)](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/53b59680.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Farragut Inn & Suites (Farragut)](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/24864bb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, Select Comfort beds, in-room safe, desk - Farragut Inn & Suites (Farragut)](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Farragut Inn & Suites (Farragut)](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/0f2fe25f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Farragut Inn & Suites (Farragut)](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/65dd967d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Knoxville West, Quality Inn offers travelers a place to recharge. Enjoy the swimming pool, library, and gym. The hotel's helpful staff and express check-in/out services earn consistent praise from visitors. ## Reviews 4.8 ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Gym £59 includes taxes & fees 16 Mar - 17 Mar ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17926&PinnedHotelID=17926&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Non Smoking Queen ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Non Smoking Queen ### Highlights Heating Fridge TV Select Comfort bed Premium bedding Separate bedroom Blackout curtains Hairdryer - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Non Smoking King ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Non Smoking King ### Highlights Heating Fridge TV Select Comfort bed Premium bedding Separate bedroom Blackout curtains Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Smoking King ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smoking King ### Highlights Heating Fridge TV Select Comfort bed Premium bedding Separate bedroom Blackout curtains Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Accessible Non Smoking King ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Non Smoking King ### Highlights Heating Fridge TV Select Comfort bed Premium bedding Separate bedroom Blackout curtains Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Smoking Queen ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smoking Queen ### Highlights Heating Fridge TV Select Comfort bed Premium bedding Separate bedroom Blackout curtains Hairdryer - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Non Smoking ![Superior Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/53b59680.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Non Smoking ### Highlights Heating Fridge TV Blackout curtains Premium bedding Select Comfort bed Hairdryer Private bathroom - Sleeps 2 - 2 King Beds ### View all photos for Superior King ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18000/17926/e2ede747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King ### Highlights Heating Fridge TV Blackout curtains Premium bedding Select Comfort bed Hairdryer Private bathroom - Sleeps 2 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Quality-Inn.h17926.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Quality-Inn.h17926.Hotel-Information) ## About the area Located in Farragut, Farragut Inn & Suites is in the city centre. The area's natural beauty can be seen at Fort Loudoun Lake and Tennessee River, while American Museum of Science and Energy and Oak Ridge Playhouse are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Bagwell Tennis Center or West Hills Tennis Center. [Visit our Farragut travel guide](https://www.expedia.co.uk/Farragut.dx10262) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.89688%2C-84.17565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5vMMdLsel8h3rJLKKigAybBaTj4=) 11717 Campbell Lakes Drive, Farragut, TN, 37934 ### What's nearby - ![The Hill at the University of Tennessee in Knoxville, Tennessee.](https://images.trvl-media.com/place/6080281/90be7cce-6233-48e1-a8b4-61695780cc9f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Tennessee 17 min drive \- 19.0 miles - Turkey Creek Shopping Center 1 min walk \- 0.1 miles - Topgolf Knoxville 19 min walk \- 1.1 miles - Regal Pinnacle 2 min drive \- 1.7 miles - Knoxville Convention Center 17 min drive \- 19.6 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 20 min drive ### Restaurants - Whataburger 3 min drive - Chipotle Mexican Grill 20 min walk - Cook Out 4 min drive - Cotton Eyed Joe 3 min drive - Starbucks 4 min drive ## About this property ### Farragut Inn & Suites Hotel located in Knoxville West You can look forward to free continental breakfast, a library and dry cleaning/laundry services at Farragut Inn & Suites. Free WiFi in public areas is available to all guests, along with a gym and a business centre. You'll also enjoy perks such as: - Swimming pool - Free self-parking - Express check-out, express check-in and coffee/tea in reception - Free newspapers, a front desk safe and a lift Room features All 50 rooms include comforts such as premium bedding, in addition to thoughtful touches such as safes and free weekday newspapers. Other amenities include: - Bathrooms with hairdryers - 27-inch TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/19600/19512/22f7d903.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff Knoxville West - Pool - Hot tub - Breakfast included - Pet-friendly 7.4 Good 1,004 reviews £62 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=19512&PinnedHotelID=19512&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Queen Bed | Desk, soundproofing, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/190000/180400/180338/4d3a587a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Knoxville West Cedar Bluff - Pool - Breakfast included - Pet-friendly - Parking included 5.4 1,000 reviews £47 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=180338&PinnedHotelID=180338&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4000/3905/d8ab90b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Knoxville West/Farragut Knoxville West - 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Available in all rooms: Free dial-up internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily - Coffee and tea in common areas ### Things to do - Gym - Library - Pool - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Built in 1995 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Select Comfort mattress ### Bathroom - Hair dryer - Private bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 27-inch TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Access via exterior corridors - Desk - Free local calls - Free weekday newspapers - Heating - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Express check-in available ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20.00 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 11 kg per pet) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 20.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9 AM to 10 PM ### Property is also known as Americas Best Value Inn Turkey Creek Americas Best Value Inn Turkey Creek Hotel Americas Best Value Inn Turkey Creek Hotel Knoxville West Americas Best Value Inn West Knoxville Turkey Creek Rodeway Inn Motel Knoxville Rodeway Inn Knoxville Quality Inn Hotel Quality Inn Farragut Quality Inn Hotel Farragut ## Frequently asked questions ### Does Farragut Inn & Suites have a pool? ### How much does it cost to stay at Farragut Inn & Suites? ### Is Farragut Inn & Suites pet-friendly? ### How much is parking at Farragut Inn & Suites? ### What time is check-in at Farragut Inn & Suites? ### What time is check-out at Farragut Inn & Suites? ### Where is Farragut Inn & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Farragut Inn & Suites Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.4 Cleanliness ### 4.6 Amenities ### 6.6 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 7 8 - Good 12 6 - Okay 18 4 - Poor 21 2 - Terrible 33 ## Reviews ### 4/10 Poor #### Janice 16 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor low Quality Inn The room was visibly unattractive, the bathroom was very shabby with broken tile and filthy grout. We chose not to walk barefoot or shower there. The floors were sandy. The air conditioner was temporarily wired with wire exposed. The tile in the shower was broken. The soap dish was broken.The bed appeared clean and was comfortable enough. A picture hanging on the wall was in a broken frame. The area at the back of the parking was swamp land. The supposed breakfast had coffee and hot water. It had no teabags for hot tea. There was dry cereal and a pitcher containing possibly milk. The waffle machine worked and syrup was available but no butter or margarine. There was orange juice was diluted. ##### Janice Stayed 1 night in May 2025 ### 4/10 Poor #### Brittney 27 Apr 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities We booked a room for two nights, it was fairly inexpensive and convenient to the venue we were going to. When we arrived the front desk staff was very friendly & gave us the room keys. Our room was on the back side of the building on the bottom floor (unsure if that is relevant to the problem) and when we opened the door, the smell of body odor/stale cigarette smoke/mold/mildew was like a punch to the face. We were running late for a dinner so we decided to get ready in the room anyway & would make a decision once we came back…thought maybe turning the air on for a bit would help circulate the stale air. When we got back the smell was even worse, & when I checked around the bedding there was mildew under the mattress. The clothing that we had left hanging smelled like the room, it was just downright gross. We checked out that same night and found another place. The front desk staff was very nice and refunded one night, but didn’t question why we were leaving/unhappy with the room and didn’t offer a different room or accommodation, so that makes me think it happens often. The property itself was poorly maintained, & i honestly don’t think I would not have felt safe there if my husband was not with me. The WiFi was completely open (no password) which is also incredibly sketchy to me. ##### Brittney Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Joe 11 Mar 2026 Disliked: Cleanliness, staff & service, property conditions & facilities Not good ##### Joe Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Calvin 21 Apr 2025 Liked: Staff & service Disliked: Cleanliness You get what you pay for ##### Calvin Stayed 1 night in Apr 2025 ### 6/10 Okay #### Verified traveller 19 Aug 2019 Liked: Staff & service Disliked: Amenities It's a place to sleep ... nothing more than that. The pool was half empty and there were two used towels hanging on the back of the bathroom door when I checked in. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 2/10 Terrible #### Coral 14 Mar 2026 Disliked: Cleanliness Parking was easy ##### Coral Stayed 1 night in Mar 2026 ### 2/10 Terrible #### Dajo 25 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poultry The standard has dropped not good for habitation. Came late so managed to spend the night ##### Dajo Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Verified traveller 20 Oct 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Health Department should shut down this bio hazard Disgusting! Blood on curtains, cigarette ashes on the floor, stained comforter, wall peeling from water damage, leaky faucet, smelled musty and smoky. ![](https://a.travel-assets.com/ugc/hotel-reviews/CFF53E1724147CD7ED55CAF11760658AF58D096F1634750150309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1640F709F8EA6BBE39477186E28F981D995E90791634750152571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1AAEF00175F50D2B8390B0E51F5786A84EC6417A1634750150473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/250EB76CFABFCBE300CCD065ABE497EE26A4E5431634750148243.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Danielle 20 Oct 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property was so disgusting that we left 2 days into our week stay and paid for another place to stay. We saw 3 different rooms at this motel and they just kept getting worse. If you like mold, bugs, and a dirty room then this is the place for you. PSA they have ONE MAN to clean this entire motel, just one. ##### Danielle Stayed 4 nights in Oct 2021 ### 6/10 Okay #### Darlene A. 8 Oct 2021 Liked: Cleanliness Disliked: Amenities, property conditions & facilities This place hasa lot of work that need to be done. When I walked in the room assigned to me, I smelled mold. Look in the bathroom right away, and there it was all around the bath tub. I asked to be moved right away. ##### Darlene A. Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Edward 30 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Better than basic Based on the price and location, I didn't expect much. But I was surprised at how accommodating the staff was with my questions and the assistance they provided while helping me park my moving truck and the car-carrier attached. Also, the a/c worked very well, so I couldn't have asked for much more. ##### Edward Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller 12 Jun 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Place is a dump! Trash and cigarette butts all over,couldn't take a shower ,unable to regulate hot and cold.People hanging outside 4am. ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Jesse 7 Jun 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Do not book this hotel We booked the non smoking room,we got in so tired from a very long ride and decided to bare with the smell, took 2 hrs rest then took shower then we found out towels are all stained looks like unwashed terrible terrible dried ourselves with hair dryer.and that gave us the reason to double check our bedsheets pillows and found out stained yellowish and nasty nasty colors with cigarette holes all over, dust in every corner of the room handle-cap handle at the shower is broken.We asked for a replacement of our sheets towels and Lysol, too tired to move to different hotel since it was too late…my wife replaced the sheets and sprayed Lysol all over the bed and the entire room.In this pandemic time all the guests wanted is a clean and comfortable room to stay, in between our tiring travels,but this hotel is not after their guests health and comfort they don’t care if they’re the carrier of the virus because of what they give their guests…unbelievable ![](https://a.travel-assets.com/ugc/hotel-reviews/96559AC66C541C2F6A0C4749787DF1B00C2E08831623091153092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ED2453584A38164982233A35732B0DB23B7C47D61623091156770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3439159AD17FC19618497CFBD7B5C335D812F3D41623091129292.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6A1969265E8E9AF1B36D67C54C707F0FBD573CC71623091142507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jesse Stayed 1 night in Jun 2021 ### 4/10 Poor #### Verified traveller 19 May 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Poor No hot water. Shower heads not completely functional. Hair dryer did not operate. Tv remote not operational. No USB port to charge a cell phone. When i told the front desk at check out, she did not want to write down the issues i pointed out. Also door to the room not very safe with the type of locks on it. ##### Verified traveller Stayed 1 night in May 2021 ### 2/10 Terrible #### Verified traveller 18 May 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Ended up changing rooms the first Room was so terrible, stained sheets. Turned on the shower in the morning and it reaked of BM water wouldn't drain. No wash cloths in second room, one in first room, beds made TERRIBLY! Sheets in second room "Staind" (probay dirty like the first room) NEVER AGAIN ##### Verified traveller Stayed 1 night in May 2021 ### 4/10 Poor #### Teressa 9 May 2021 Disliked: Cleanliness, staff & service, property conditions & facilities #### Don’t stay here! We made a reservation for one king bed, non smoking. We get there, the room they have is two double beds. Walk in the room, previous smoker! Towards evening, the toilet quits flushing..in the morning the bathroom sink wouldn’t drain nor would the bathtub. Spiderwebs hanging down, didn’t see them until the morning. Upon checking in I noticed a sign “certified bed bug free”. That made me feel good. Now I know why they needed to hang the certificate to begin with. Hotels.com needs to remove them from the list until they make some necessary changes. Yes, we could have left. The remaining hotels were twice the price, if not more. When we checked out, they didn’t even care we had problems. ##### Teressa Stayed 1 night in May 2021 ### 4/10 Poor #### Verified traveller 27 Apr 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities Outside looked old. Inside had been remodeled but not well. ##### Verified traveller Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Verified traveller 25 Apr 2021 Disliked: Cleanliness, amenities, property conditions & facilities leaky tub (changed to a different room), leaky toilet (fixed), internet not working (fixed), TV not switching on (fixed), strong cigarette smell (not fixed), no sugar for coffee (not fixed), bed sheets with cigar burns (not fixed), missing smoke detector (fixed). They charged $117 for this pitiable room which is adding insult to the injury. ##### Verified traveller Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Verified traveller 1 Apr 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities When we arrived to our room the ceiling was leaking in 3 different places, one of which was on the bed, so the whole bed was soaking wet. I had my 2 14 year old girls with me and I was very disgusted by how the room looked & smelled. The fire alarm had been ripped off the wall and it was filthy. The pillows were stained yellow along with the towels and bedding. We probably could have gotten by with the room for the few hours we needed it, but one of the beds was soaked. That is not acceptable and we went to the front desk. We told them about the issue and of course they had no other rooms left, so we left with the reassurance that the manager would call us later that morning, which never happened. In total I was at this hotel for an hour. I want my money back and I can not get any help from anyone. DO NOT STAY HERE! ##### Verified traveller Stayed 1 night in Mar 2021 ### 8/10 Good #### Tabatha 1 Apr 2021 Liked: Staff & service Disliked: Cleanliness The worker was very nice ,but seems like its in a bad neighborhood, we had 20 coos at the hotel .for someone. ##### Tabatha Stayed 3 nights in Mar 2021 ### 4/10 Poor #### Ronald 28 Mar 2021 Disliked: Cleanliness, property conditions & facilities #### Bad Room This by far was the dirtiest hotel we stayed in during our trip. 1) Pillow case was dirty - recent stains not old aged marks. 2) No towels in the room. 3) No hot water for the in room hot tub - apparently Hot Water Heater is on a timer and doesn't work after 6:00 pm. 4) Toilet paper - roll had less that 15% left and no fresh roll in the room. 5) No coffee for the in room coffee maker. 6) TV Remote didn't operate the TV. 7) Black mold (appearing) stain on bathroom ceiling. 8) Broken mirrors. The only bright spot was Pam the Delk Clerk who was doing laundry at 8:00pm because the Housekeeping staff didn't do it. To bad she's leaving. ##### Ronald Stayed 1 night in Mar 2021 ### 4/10 Poor #### Carolyn 12 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't stay here. It looked unclean. The tub faucet had a stream flowing when off. No ice machine. Room was in very bad repair. Trim missing, no extra lock on door and privacy curtain half off rod. I felt very uncomfortable there and tried not to touch anything. At the price I excepted much much better. ##### Carolyn Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Johnny 19 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Affordable and Clean Nice clean place ##### Johnny Stayed 1 night in Feb 2021 ### 4/10 Poor #### Cindy 24 Jan 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Getting high from second hand smoke. :( The app said it was non-smoking. The first room smelled so bad I could not enter. The staff was polite when I asked to be relocated. The second room smelled of slight old smoke but it was bearable. At midnight we got guests in the connected room that smoke pot all night and played loud music. It was disgusting. ##### Cindy Stayed 1 night in Jan 2021 ### 2/10 Terrible #### Trisha 24 Nov 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This property was HORRIBLE!!!!! It was so dirty and ran down. I have pictures. The pillow cases were filled with hair, food in the frig, bugs running around in the ground, toilet didn’t work and was peed in, towels were full of brown stains like they cleaned the floor with them, and much much more I can’t even describe with words! The staff was very apologetic and sweet but there was just nothing they could do. They gave us a new room and it was still the same quality but with just clean sheets! 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