Search Hotels by Independent in Kirksanton

"We stayed in a courtyard room which was excellent, the bathroom was exceptional. All the staff were very helpful, polite and cheerful. The only disappointment was that for some reason the restaurant was closed so we tried the brasserie and we were not at all impressed, a very burnt burger, so we ventured out each evening and there are some very nice restaurants nearby. The location of the hotel is idyllic on the lakeside and the aquarium, cruise boats and steam train are just across the car park. We would happily stay again"

" Beautiful rooms, often with premium views and top-tier amenities"

"Standard room Breakfast was good and made to order Room was large there is a iron burn on carpet room 44 Bathroom was spacious with plenty of towels and hot water There are lots of private parking spaces in hotel grounds Went to order a pizza 30 mins before the kitchen service ended (evening) and was told kitchen closed We were there to attend a family wedding which was lovely the wedding breakfast had long breaks between courses the food was exceptional Would not stay here again as too far out from town centre "

"hotel was excellent in every way, room , staff, facilities, location, food"

"A tale of two halves…. Beech Hill & Spa Windermere Terrace and views = outstanding. Walk down to sit by the lake = very nice indeed. Deco and furnishings = very nice. Parking = free - nice - can become overcrowded very quickly. Staff = nice, they try hard. Spa = indoors is nice if a little small. Outdoors not available due to refurb. They try to blame you Expedia for not telling me. Refurbishing/upgrade = not an expert, but it’s looking like will not be ready for the summer season (shame). Food = the chef(s) tries hard but management greed means that he/they are unjustifiably under pressure to explain the menu price tag. Breakfast good and reasonably priced. Room = tasteful (thanks for the upgrade) with great views, but let down by dirt on walls and mouldy curtains - no controlled temperature heating is either on or off. Bathroom = basic and mouldy, does the job but not a place to spend time in. Water pressure = excellent. In-room tea/coffee = nice 750ml bottle of water = £5.95 unacceptable (and I live in London) then £0.98 for lime & soda. I’m sure there is a balance somewhere. You have clear aspirations to become a 5 star hotel and you probably will once the refurbishment is finished. In the meantime you are neither here nor there. On balance, I will/would return, but will wait until the new rooms, outdoor pool and jacuzzi are ready. If the premium is justified, then I’m sure the experience has the potential to be phenomenal. Your other hotels treated me better."

"Scenic view of the lake. Much appreciated"

"Yes the staff was friendly my husband had a medical emergency staff did up and beyond there duty had the same room for extra nights while my husband was in hospital couldn’t do enough in making my still was saved and se cure .Did not get to the spa but I would books holiday there again in a heart beat.breakfast had lovely options "

"This is our second visit to this hotel. It is well placed for wandering around the area and boat trips. The bedroom was spotless and bed comfy. All staff friendly and attentive. Breakfast was fresh and tasty with plenty of choice "

"Breakfast was very fresh and a good selection of fruit The whole hotel was very clean and elegantly finished The standard internal room was very big walk in wardrobe seating area with desk and tv smart bathroom large bedroom luxury bed and tv the spa was lovely warm jaccuzi and swimming pool steam room and sauna lots of treatments on offer staff very polite and helpfull"