Search Hotels by Freetobook in Kilmersdon from £71

"Great hotel and staff. Only downside is no parking - tho' NCP car park is nearby and offers a discount to hotel customers."

"I can't fault this hotel or the staff we met. We had a great night's sleep in a very comfortable bed. Lovely touches like a mini bar with complimentary soft drinks. It is in a central location, and apart from the fact it doesn't have a car park it is an ideal place to stay. A special shout out to Jenny at reception who went out of her way to be helpful."

"The room was mostly clean, just the edges of the carpets needed a bit extra but this seems to be quite common in hotels. We was surprised at how big it was. It's a bit dated but was perfect for one night. The bathroom was a good size. Again needs a little tidying up in places but overall was good. Shower was very powerful. Breakfast was great. All the usual choices, scrambled eggs, bacon, sausages etc, then cheese, ham, fruit, yoghurt, cereal, toast, bagels, mini doughnuts, tea, coffee, juices. Plenty of choice. I was very happy after reading mixed reviews. The foyer has loads of sofas to sit at. After going to the theatre we sat and had a drink and chatted and it was very relaxing. All the staff were very helpful and pleasant and the hotel is situated right opposite the hippodrome so is in a perfect position, also, for all the bars and restaurants in that area, next to the harbour. Was about a 10 minute walk to main shopping area. For the money this was the perfect hotel for our theatre trip and I would definitely consider staying here again."

"my standard is a Premier Inn, so the question, was it noticeably better than a typical premier inn, came back with a no, about the same, in fact the breakfast wasn't as good, only 1 coffee machine, bedroom ok, but with rock hard mattress (not great for a side sleeper), Room on ground floor onto the street which isn't great, nowhere to hang your towel, door stop missing with the screw hanging out of the bathroom floor to stub your toe on. It wasn't worth the extra money. It was okay, it was nice, it was fine, and better than a travellodge but that's not much of a yardstick. Next time I would go premier inn in bristol and save the cash. "

"On arrival were greeted by a friendly man on reception and check in was smooth. We were in room 105. The room was cleaned to a satisfactory level. A couple of hairs were found on the pillow cases. The bathroom was clean but the quality of the toilet roll was the worst I’ve ever experienced. The only real issue we had with the room was the mattress. It needs throwing away and replacing. There was a huge dip in the middle of the mattress and as a heavily pregnant woman, I couldn’t get comfortable and had an awful nights sleep. Breakfast was a very basic continental breakfast but it served its purpose and filled a hole! I would return here, however I would make sure to inspect the mattress before bedtime in order to be able to speak to reception before it’s too late. And I would take my own toilet roll!"

"Hotel is in an excellent location.It is surrounded by restaurants and cafes and it is within an easy 5 min walk of the hippodrome theatre. A decent size secure carpark is across a small, quiet road from the hotel. The room was large and clean. The breakfast was good- plenty of choice and easy to find a table. Staff were pleasant and helpful. It is a large hotel but only has 2 lifts which state they hold 8 but were full with 5 in. It was a very busy weekend as the Bristol half marathon was on the Sunday but only one of the lifts were working so there were always long waits for the lift. We were on the 3rd floor and due to the hotel’s location could hear music and people until after midnight. The noise wasn’t particularly loud but I could see some guests having an issue with it. "

"Lovely hotel in a good location. Parking at Charlotte street was easily pre paid online. Rooms were huge with comfortable beds and a great shower and were very quiet. Would have liked bottled water in addition to the teas and coffees supplied but it’s a minor point. Pool was fab, we had it all to ourselves! Good breakfast with a cold self serve buffet then an excellent choice of hot food to order along with cappuccinos, lattes etc. Staff were very welcoming and friendly. Would definitely visit again."

"Room was perfect "

"Clean room. Friendly staff "