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Overview of The Gates Hotel Key West

Photo gallery

Featured image
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Terrace/patio
Balcony
VIP Access

The Gates Hotel Key West

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationKey West Tropical Forest and Botanical Garden14 min walk
    AirportKey West, FL (EYW-Key West Intl.)3 min drive
    Popular LocationRobbie's5 min drive
    Popular LocationKey West Golf Club8 min drive

Choose dates to view prices

Standard Room, 1 King Bed, Accessible

4.3/5 guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Lifestyle)

4.8/5 guest room rating
  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

4.6/5 guest room rating
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

5/5 guest room rating
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Lifestyle)

4.2/5 guest room rating
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

4.4/5 guest room rating
  • 313 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Key West

Located in Key West, The Gates Hotel Key West is in the city centre. Key West Lighthouse and Keeper's Quarters Museum and Key West Butterfly and Nature Conservatory are cultural highlights, and some of the area's notable landmarks include Southernmost Point and Mallory Square. Key West Shipwreck Museum and Nancy Forrester's Secret Garden are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Key West Tropical Forest and Botanical Garden - 14 min walk
  • Fort East Martello Museum and Gallery - 3 min drive
  • Smathers Beach - 4 min drive
  • Robbie's - 5 min drive
  • Key West Golf Club - 8 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 3 min drive

Restaurants

  • The Blind Pig Food Truck — 1 min walk
  • Jimmy's Ocean Blue Tiki Bar - 4 min walk
  • Hurricane Hole - 11 min walk
  • Goldman's - 3 min drive
  • Kim's Kuban - 3 min drive

About this property

The Gates Hotel Key West

4-star hotel with restaurant and outdoor pool
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 100 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with cable channels. Guests will also find premium bedding, free local calls and free bottled water.
The Gates Hotel Key West offers 100 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 10.00-20.00 for adults and USD 10.00-20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – May 2015

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00 per accommodation, per day
Up to 50 lbs/23 kg

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 42.75 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Partner property pool access
  • Shuttle service
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Concierge service
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 20.00 for adults, and USD 10.00 and USD 20.00 for children (approximately)
  • Pet fee: USD 30.00 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Key West Quality Inn
Quality Inn Hotel Key West
Quality Inn Key West
Quality Inn Key West Hotel
Quality Key West
Gates Hotel Key West
Gates Hotel
Gates Key West
The Gates Hotel Key West Hotel
The Gates Hotel Key West Key West
The Gates Hotel Key West Hotel Key West

Frequently asked questions

Can I cancel my reservation for free at The Gates Hotel Key West and receive a full refund?
Yes, The Gates Hotel Key West offers free cancellation on select room rates, because flexibility matters! Please refer to The Gates Hotel Key West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Gates Hotel Key West?
As of 21 Apr 2021, prices found for a 1-night stay for 2 adults at The Gates Hotel Key West on 25 Apr 2021 start from £276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Gates Hotel Key West have a pool?
Yes, this property has an outdoor pool.
Is The Gates Hotel Key West pet-friendly?
Yes, The Gates Hotel Key West allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 30.00 per accommodation, per day.
How much is parking at The Gates Hotel Key West?
Self-parking is free at this property.
What time is check-in at The Gates Hotel Key West?
Check-in is from 4:00 PM - anytime.
What time is check-out at The Gates Hotel Key West?
Checkout is at 11 AM.
Where is The Gates Hotel Key West located?
Located in the heart of Key West, this hotel is 2.3 mi (3.8 km) from Key West Harbour, and within 6 mi (10 km) of Key West Lighthouse and Keeper's Quarters Museum and Key West Butterfly and Nature Conservatory. Southernmost Point and Mallory Square are also within 6 mi (10 km).

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 480 out of 1045 reviews
5 - Excellent 46%
Rating 4 - Good. 344 out of 1045 reviews
4 - Good 33%
Rating 3 - Okay. 128 out of 1045 reviews
3 - Okay 12%
Rating 2 - Poor. 58 out of 1045 reviews
2 - Poor 6%
Rating 1 - Terrible. 35 out of 1045 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the housekeeping manager - he and his staff were great. The breakfast food at the Toasted Coconut (bar by the pool) was horrible specifically the French Toast & chicken sausage.
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was extremely dissapointing, we had high hopes by the pictures online, plus at over $500/night you begin to have certain minimum expectations with regards to the estate of the facilities and the service and both were highly below expectations. For starters, the lobby to The Gates Hotel was closed and for no apparent reason, we had to walk to the hotel next door for assistance, front desk never answered the phone due to fact that they were severely under staff, the same two people appeared to be there 24/7 and were always overwhelmed so when we needed anything, I had to walk to the next door property in search for assistance. We understand the Key is in a recovery period after past storms and the pandemic but at that price point as a consumer we still expect to get our hard earned mobeys worth. Only plus point is they waved the per night fee of $30 for our dog.
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Price of hotel and Location were great, shuttle service to Duvall was excellent. I didn’t like that there weren’t many food options at the hotel.
Stayed 4 nights in Apr 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was mediocre. The description of the room did not match the reality at all. The front desk staff were impossible to get ahold of and didn’t seem to knowledgeable about their own amenities. As soon as I walked into the lobby there were two men arguing, almost fist fighting. The hotel staff did nothing to diffuse the situation. The coffee pot in my room was broken and I had no water for an entire day. The hotel has no restaurants just a food truck out front and only one bar. For the cost, you would think you would receive better service and amenities. I should’ve spent the fifty dollars more a night and stayed at the Havana Cabana.
Stayed 4 nights in Apr 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I already provided a review and complaints about our stay ... no one got back to me. We did NOT get the room we selected and we were overcharged! Plus there was no housekeeping and no one told us until we inquired. Even after that, still, no housekeeping! This is a glorified motel ... def not a hotel or resort!! Very disappointing!
Stayed 2 nights in Apr 2021

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