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Overview of Hyatt Centric Key West Resort and Spa

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Featured image
Beach nearby, beach towels, scuba diving, snorkelling
Beach nearby, beach towels, scuba diving, snorkelling
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, individually decorated

Hyatt Centric Key West Resort and Spa

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationDuval Street1 min walk
    Popular LocationMallory Square6 min walk
    Popular LocationErnest Hemingway Home and Museum18 min walk
    AirportKey West, FL (EYW-Key West Intl.)15 min drive

Choose dates to view prices

About this area

Key West

Located in Key West's Key West Historic District neighbourhood, Hyatt Centric Key West Resort and Spa is in the city centre and on the waterfront. Harry S. Truman Little White House and Ernest Hemingway Home and Museum are notable landmarks, and the area's natural beauty can be seen at South Beach and Higgs Beach. Travelling with kids? Consider Key West Shipwreck Museum and Mel Fisher Maritime Museum. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Popular Location

What's nearby

  • Duval Street - 1 min walk
  • Ripley's Believe It or Not - 3 min walk
  • Mallory Square - 6 min walk
  • Schooner Western Union - 6 min walk
  • Ernest Hemingway Home and Museum - 18 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 15 min drive

Restaurants

  • SHOR American Grill — 1 min walk
  • Blue Mojito Bar & Grill — 1 min walk
  • Bagatelle - 4 min walk
  • Hog's Breath Saloon - 4 min walk
  • Roof Top Cafe - 4 min walk

About this property

Hyatt Centric Key West Resort and Spa

Beach spa retreat, walking distance from Mallory Square
At Hyatt Centric Key West Resort and Spa, hit the nearby beach, relax by an outdoor pool, or spend the day at a marina. All 120 soundproofed rooms feature iPod docks and room service. Guests will appreciate conveniences such as sitting areas and coffee makers, while flat-screen TVs with satellite channels and Netflix provide a bit of entertainment.
Hyatt Centric Key West Resort and Spa offers 120 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch Flat-screen televisions come with premium satellite channels and Netflix.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 23 per day)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 20-28 for adults and USD 18-28 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Boat tours
  • Evening entertainment
  • Fishing
  • Table football
  • Motor-boating
  • Motorised watercraft
  • Outdoor pool
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa services

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms 2

Outdoors

  • Dock
  • Firepit
  • Marina on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00, per accommodation, per week, plus a deposit of USD 150 per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 50.63 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness centre access
  • Business centre/computer access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 28 for adults, and USD 18 and USD 28 for children (approximately)
  • Self-parking fee: USD 23 per day
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Key West
Hyatt Key West Resort
Hyatt Centric Key West Resort
Hyatt Resort Key West
Key West Hyatt
Key West Hyatt Resort
Hyatt Key West Hotel Key West
Hyatt Centric Resort
Hyatt Centric Key West
Hyatt Key West Hotel
Hyatt Key West Resort Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West And Spa
Hyatt Centric Key West Resort and Spa Resort
Hyatt Centric Key West Resort and Spa Key West
Hyatt Centric Key West Resort and Spa Resort Key West

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 546 out of 985 reviews
5 - Excellent 55%
Rating 4 - Good. 295 out of 985 reviews
4 - Good 30%
Rating 3 - Okay. 96 out of 985 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 985 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 985 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to all the desirable activities. The ocean view room was obstructed partially by the palm trees. Had an issue with the AC unit in our room during the stay. The staff did remove a fee due to this at check out.
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
In the heart of the city....... access to everything Key West has to offer
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is in a great location but could use a face lift
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! Clean! Five minute walk to do Falls Street and all of the bars, restaurants, and shopping. Beautiful pool area. The rooms were large, comfortable, and had a nice little balcony with an ocean view. We will stay here again!
Stayed 3 nights in Mar 2021