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Reviews of Hotel am Karlstor

Hotel am Karlstor
Karlstraße 46, Karlsruhe, BW

Reviews

7.4

Good

Rating 10 - Excellent. 158 out of 705 reviews" "
Rating 8 - Good. 287 out of 705 reviews" "
Rating 6 - Okay. 159 out of 705 reviews" "
Rating 4 - Poor. 60 out of 705 reviews" "
Rating 2 - Terrible. 41 out of 705 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful
Just stayed in the room for short period but rooms were clean and reception very helpful. No bar available but local bars near hotel and everything is in walking distance.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nothing "Ruhe" about this hotel
This is the noisiest hotel I have ever stayed in. It is positioned at an extremely busy intersection, so even in a room on the 4th floor, the traffic and noise is considerable. The room resounds with the constant rumbling of the tram (Straßenbahn), which also screeches as it turns the corner. To make matters worse, there was construction in the building, which produced a symphony of drilling and pounding sounds beginning around 8am. Impossible even to have a phone conversation. I stayed here for 6 days and was quite actually exhausted from the lack of sleep. I took note of the hotel manager yelling at the housecleaning staff about not working fast enough (the man didn't even stop his berating as I walked by). Others have mentioned the breakfast, which is decent. The staff in the breakfast area were always friendly, and if anything needed to be replenished, they were happy to do so.
Stayed 6 nights in Aug 2023

8/10 Good

Corine

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the tramway noise.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hassan

Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Checking in was a problem because the automat did not issue my bill. Since I had not noted the room number, I had to phone. The immediate service was good. I was issued a new room number and key but it took 3 contact attempts before my invoice was emailed 2 weeks later. Room pleasant, with kettle. Covid test kit in room.
Stayed 1 night in Sep 2021

6/10 Okay

Lucky

It was ok
Stayed 1 night in Nov 2020

8/10 Good

Cheikh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Gillian

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff always willing to help you in many ways.
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the clean room and the selection at breakfast. Starting each with good breakfast was perfect.
Stayed 13 nights in Mar 2020

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful staff
Great location and the room ready before the check in time. Great staff and very helpful
Nice in room bar
Good mattress
Main entrance
Stayed 1 night in Feb 2020

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for Supreme Court. Rooms pleasant and reasonable size. Brekfast was slightly problematic. I went up just before 8 and the juice dispenser was almost empty. I managed to scrape together the last portion of scrambled eggs. Although one could hear the staff talking in the back room, it was 20 minutes (I noted the time on my watch) before anyone came to replenish the container, so that the half dozen people who came after me had a limited choice.
Stayed 1 night in Jan 2020

10/10 Excellent

ALBERT

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Meagan

Liked: Cleanliness, staff & service
Decent Stay
Though it was as clear certain aspects had been redone (and redone well), it seemed like the job didn’t get completely finished. It was also complicated to find the parking spots and to access the rooms from the garage and outdoors. The entrance we were told to go in was not clearly marked. Otherwise it was a nice stay.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Steven

Business traveller, Travelled with family
Disliked: Room comfort
Good breakfast but smelly and small rooms.
Stayed 1 night in Sep 2019

8/10 Good

ali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

ali

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Central location and excellent value for money.
Stayed 1 night in Aug 2019

2/10 Terrible

Katharina

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Not suitable for rest
Hotel is situated just few meters away from train/metro station. Don't expect to get any sleep
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with very nice staff. The hotel is very well located and the rooms are also comfortable and clean.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location and Breakfast!. Property is going thru remodeling, a lot of noise and dust all over the place. Soecificalky at 6:30 am the noise from the street caused by the moving of is unbearable. Cant sleep and it lasts for 2 hours
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Looks like the hotel is being renovated, and it very much needs renovating. I had booked a standard double room which had a decent size but everything was run down. Pillows felt like something one would get in the plane. Desk chair was very uncomfortable. Bed was ok. I expected a fair value for the price but I did not get it.
Stayed 2 nights in Apr 2019

8/10 Good

Henry

Liked: Cleanliness, staff & service, room comfort
It turned out very enjoyable.
I had a serious complaint to make on our first night of 3. The staff dealt with it very well and the rest of our stay was perfect. They operate an unusual hotel system, whereby there are other businesses operating within the building. We found it tricky to find the reception.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

6/10 Okay

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel.....but
Lovely hotel. Rooms clean and bed comfy. A little disappointed with the Breakfast and the fact the bar didn’t open until 8pm
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Visitors
The room we stayed in was directed to the courtyard and was close to the breakfast room. The hotel was good, location very close to the center.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and welcoming
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not sure why there are so many negative reviews ! Me and my daughter stayed here for 3 nights and it was wonderful . Great room, wonderful breakfast, and fantastic location, tram right in front of hotel, but you could also walk to city center in about 10 min. Girls on the reception desk weren’t overly friendly but everything else was perfect. Price was great, I would def stay here again
Stayed 2 nights in Jan 2019

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God location, good value.
Great value hotel and a good stopover on the way south. Comfortable rooms and pleasant staff. Good buffet breakfast, well worth it. Beware of the underground parking. There is a ramp system to put two cars in one space and someone had raised the platform. We could not leave the next morning for more than an hour as we had to wait for the Hausmeister to drive in and release us.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great tram location. Only one entrance to rooms, but several exits. The hotel exists upon the top floor for an entire city block.
Stayed 1 night in Sep 2018

8/10 Good

Maria, Mozmabique

Liked: Cleanliness, property conditions & facilities, room comfort
very convenient and friendly people at front desk, they clean every day, the breakfast buffet is very convenient.
Stayed 2 nights in Sep 2018

8/10 Good

Björn

Good Value For Money
Good value for money in central location. Very good breakfast. Some noise from trams and nightlife in the rooms facing the street.. Cleanliness OK.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Ok - but not great
No pillow which was disappointing. No locks on the door fron the inside. The room facing the street was very noisy. Breakfast selection was good.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2018

8/10 Good

Maria, karlruhe

Liked: Staff & service
Nice hotel close to city center They staff very nice and helpful and prompt to assist.
Stayed 4 nights in Aug 2018

8/10 Good

Grandma, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fun watching the World Cup at a local outdoor restaurant that one of the staff members recommended. Having a grocery store close by was a big help on snacks & drinks.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Tony, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for Supreme Court, opposite tram stop, but I had a quiet room facing the inner courtyard. Minibar would be useful, especially since the hotel's own bar is for smokers after 8 p.m. Also a safe would be helpful. Good breakfast.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort