Title: Mystique Holbox by Royalton, A Tribute Portfolio Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mystique Holbox by Royalton, A Tribute Portfolio Resort Beachfront hotel with 2 restaurants and bars/lounges ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/d8e0efcb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/fcb69455.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/c38725da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Junior Suite Loft Ocean View | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/64777c46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Junior Suite Swim Out | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/078eb119.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mystique Holbox by Royalton, on a private beach on picturesque Holbox Island, offers scuba diving and windsurfing in clear waters, plus spa services. This upscale Tribute Portfolio Resort features two restaurants and two bars for dining and drinks all day. VIP Access 8.8 Excellent ## Popular amenities - - Bar - Gym - Breakfast available - Pool - Room service £130 includes taxes & fees 25 Nov - 26 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/943b1c99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite 8.8 Excellent 9 reviews ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 366 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/4380b6c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Junior Suite Ocean Front 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 463 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Presidential Ocean Front One Bedroom Suite | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/9f3bdaec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Ocean Front One Bedroom Suite ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 840 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 Double Sofa Bed and 1 King Bed ![Deluxe Junior Suite Swim Out | View from room](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/cec25f0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Swim Out 10.0 Exceptional 3 reviews ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 409 sq ft - 1 bedroom - Sleeps 4 - 1 Double Sofa Bed and 1 King Bed ![Deluxe Junior Suite Loft Ocean View | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/64777c46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Loft Ocean View 8.8 Excellent 6 reviews ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 409 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/74f6b4fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Partial Ocean View 8.0 Very good 2 reviews ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 409 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/2255d10d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Pool View 8.4 Very good 6 reviews ### Highlights Balcony or patio Air conditioning LED TV Ceiling fan Separate bedroom Blackout curtains Rainfall showerhead Private bathroom Balcony or patio Air-conditioning Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - 366 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Beach bar](https://images.trvl-media.com/lodging/76000000/75870000/75865300/75865235/b17c1bb6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Holbox Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 9.4 Exceptional 197 reviews £216 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Isla-Holbox-Hotels-Nomade-Holbox.h75865235.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=6046459&destination=Isla Holbox&destType=MARKET&latLong=21.554596,-87.333844&searchId=1ddd8e45-6d36-4c77-860f-8a09d5c0f195&top_cur=GBP) Ad ![3 outdoor pools](https://images.trvl-media.com/lodging/114000000/113390000/113383200/113383123/5c7417bb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Holbox Hotel & Beach Club Isla Holbox - Pool - Breakfast included - Pet-friendly - Free WiFi 9.6 Exceptional 7 reviews £230 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Isla-Holbox-Hotels-Ana-Y-Jose-Hotel-Beach-Club-Holbox.h113383123.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=6046459&destination=Isla Holbox&destType=MARKET&latLong=21.554596,-87.333844&searchId=1ddd8e45-6d36-4c77-860f-8a09d5c0f195&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4240000/4234600/4234586/6407daf9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villas Tiburon Adults only Isla Holbox - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Mystique-Holbox-By-Royalton.h26896299.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Mystique-Holbox-By-Royalton.h26896299.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.51802%2C-87.38615&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-qMp-X-R0j08k6pIyNx3wjL5dZw=) Av. Pedro Joaquin Coldwell, entre Calle Chabelita y Paseo Carey, Isla Holbox, QROO, 77310 #### What's nearby - Holbox Beach - 2 min walk - 0.1 miles - Holbox Letters - 14 min walk - 0.8 miles - Bioluminescence Beach - 18 min walk - 1.0 mile - Holbox Ferry - 19 min walk - 1.0 mile - Punta Coco - 19 min walk - 1.1 miles #### Restaurants - ‪Casa Nostra Terraza - ‬11 min walk - ‪La Cabane - ‬4 min walk - ‪Café del Mar - ‬2 min walk - ‪Carolinda Beach Club - ‬4 min walk - ‪Copal Café - ‬7 min walk ## About this property ### Mystique Holbox by Royalton, A Tribute Portfolio Resort Upscale hotel near Holbox Beach Consider a stay at Mystique Holbox by Royalton, A Tribute Portfolio Resort and take advantage of a poolside bar, a terrace and a garden. With a private beach, scuba diving and snorkelling, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a facial or a massage. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities, such as kayaking, parasailing and windsurfing. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), concierge services and a front desk safe - A 24-hour front desk, smoke-free property and a gift shop - Guest reviews give top marks for the helpful staff Room features All guest rooms at Mystique Holbox by Royalton, A Tribute Portfolio Resort offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Rainfall showers and free toiletries - 55-inch LED TVs with satellite channels - Balconies or patios, ceiling fans and daily housekeeping ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16010000/16006000/16005926/3db8e4e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas HM Palapas del Mar Isla Holbox - Pool - Breakfast included - All-inclusive - Free WiFi 8.8 Excellent 1,004 reviews £99 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=16005926&PinnedHotelID=16005926&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/100000000/99470000/99466400/99466392/3dbf9c5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AWA Holbox Hotel Boutique - Beach Front Isla Holbox - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 358 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=99466392&PinnedHotelID=99466392&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/33000000/32730000/32723700/32723603/31b199a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Holbox Beach Front Isla Holbox - On private beach - Pool - Breakfast included - Free WiFi 8.8 Excellent 178 reviews £124 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=32723603&PinnedHotelID=32723603&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/46000000/45840000/45832200/45832185/3168131e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldea Kuká, Luxury Eco Boutique Hotel Isla Holbox - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 314 reviews £413 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=45832185&PinnedHotelID=45832185&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: USD 1.74 per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 10.5 for adults and from USD 10.5 for children - Late check-out is available for a fee (subject to availability) - Service fee: 10 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 007-007-001864/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Mystique Blue Holbox Hotel Mystique Blue Hotel Mystique Blue Mystique Blue Holbox Mystique Holbox by Royalton Mystique Holbox by Royalton, A Tribute Portfolio Resort Hotel ## Frequently asked questions ### Does Mystique Holbox by Royalton, A Tribute Portfolio Resort have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Mystique Holbox by Royalton, A Tribute Portfolio Resort? > As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Mystique Holbox by Royalton, A Tribute Portfolio Resort on 25 Nov 2025 start from £130.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Isla-Holbox-Hotels-Mystique-Holbox-By-Royalton.h26896299.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mystique Holbox by Royalton, A Tribute Portfolio Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mystique Holbox by Royalton, A Tribute Portfolio Resort? > Self-parking is free at this property. ### What time is check-in at Mystique Holbox by Royalton, A Tribute Portfolio Resort? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Mystique Holbox by Royalton, A Tribute Portfolio Resort? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Mystique Holbox by Royalton, A Tribute Portfolio Resort located? > Nestled on the beach, this Isla Holbox hotel is within a 5-minute walk of Yum Balam Nature Reserve and Holbox Beach. Holbox Baseball Park and Holbox Letters are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mystique Holbox by Royalton, A Tribute Portfolio Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 335 8 - Good 110 6 - Okay 43 4 - Poor 22 2 - Terrible 19 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Nabil 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it. ##### Nabil Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Mark 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Mark Stayed 6 nights in Mar 2025 ### 4/10 Poor #### Rafal 12 Mar 2025 Liked: Cleanliness, staff & service Great hotel besides their dining. Terrible. ##### Rafal Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### jonathan 8 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful area! Beaches are less crowded and the town is an easy walk ##### jonathan Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Lucila 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone! ##### Lucila Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### peter 15 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, quiet hitel. ##### peter ### 8/10 Good #### Jesus 17 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Regular ##### Jesus Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 15 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magical Island It was wonderful. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Sandra 5 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful ##### Sandra ### 10/10 Excellent #### Lana 29 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!! ##### Lana Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Danielle 4 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The gentlemen at the front desk were always so kind, friendly and helpful! The restaurant food was delicious! I wish I could drink those mango margaritas all day! I appreciate that they always let me use their bug spray! I loved my stay here! ##### Danielle Stayed 3 nights in Aug 2022 ### 6/10 Okay #### sylvain 9 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nice and the team very friendly. We did not like the area ; very noisy by night, the window was not effective to block the noise, small pool, music too loud by night. ##### sylvain Stayed 2 nights in Aug 2022 ### 8/10 Good #### TATIANA 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls. ##### TATIANA Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Maria Kai 9 Dec 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### A gem! Will definitely be back We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us! ##### Maria Kai Stayed 3 nights in Dec 2023 ### 8/10 Good #### Chester 3 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property with a great location! The staff was very attentive and helpful. Close to downtown (walking distance), good food, and great beach club. Beach if very private with few vendors. We had one issue upon arrival. Our room wasn't ready until almost one hour after check in even thought we could see that it was clean and empty. They need better communication between staff. I do not suggest the swim out rooms. The ocean view is blocked by the restaurant. I wish they would have designed it better. Overall, a great place to stay on Holbox. I would recommend. ##### Chester Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Ricardo 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar excepcional. Una de las mejores islas en México ![](https://a.travel-assets.com/ugc/hotel-reviews/15f33225-bc8a-4a23-9a27-40054ad4ba4b-1758233889802.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ricardo Stayed 3 nights in Aug 2025 ### 8/10 Good #### Julie 15 Aug 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers.. ##### Julie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### María Fernanda Altamirano 11 Aug 2025 Liked: Cleanliness, amenities Muy bien todo ##### María Fernanda Altamirano Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### edith 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar súper bonito, el club de playa súper bien y el personal súper atento y amable ![](https://a.travel-assets.com/ugc/hotel-reviews/7ab0e366-d994-4fb7-83ad-b98a26736e68-1754694776047.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### edith Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Tobias 8 Aug 2025 Liked: Cleanliness, staff & service, amenities Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\\Leistung ungenügend ##### Tobias Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sandra 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vale la pena hospedarse ahí!! Muy lindo el hotel. Sus habitaciones son limpias, bonitas, de buen tamaño y ofrecen un rico desayuno. ##### Sandra Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jessica 1 Aug 2025 Liked: Cleanliness, property conditions & facilities Bajo mucho su servicio y calidad no vale lo que cuesta ##### Jessica Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ana 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful. ##### Ana Stayed 2 nights in Jun 2025 ### 8/10 Good #### Aurora Arizmendi 14 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra. ##### Aurora Arizmendi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Monica 28 May 2025 Liked: Cleanliness Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos ##### Monica Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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