Title: Casa Chujuk by Spirit Group Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Chujuk by Spirit Group Travelers unwind with rejuvenating spa treatments at this beachfront haven, then explore tropical landscapes by bicycle with ocean views stretching to the horizon ## Photo gallery for Casa Chujuk by Spirit Group ![Terrace/patio - Casa Chujuk by Spirit Group (Isla Holbox)](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/86a17382.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 Queen Bed | Minibar, individually decorated, individually furnished - Casa Chujuk by Spirit Group (Isla Holbox)](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/ef041d1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Minibar, individually decorated, individually furnished - Casa Chujuk by Spirit Group (Isla Holbox)](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/795a86e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Minibar, individually decorated, individually furnished - Casa Chujuk by Spirit Group (Isla Holbox)](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/65443760.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Casa Chujuk by Spirit Group (Isla Holbox)](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/ee45fa85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Chujuk by Spirit Group sits on peaceful Holbox Beach, offering a genuine retreat from everyday life. The property features a restorative spa, lush garden, and refreshing outdoor pool. Guests relax on the sunny terrace or borrow bikes to discover the island's natural beauty. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £52 includes taxes & fees 10 Jan - 11 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=49040410&PinnedHotelID=49040410&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | Minibar, individually decorated, individually furnished](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/795a86e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Hairdryer Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed | Minibar, individually decorated, individually furnished](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/4542df1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Hairdryer Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Minibar, individually decorated, individually furnished](https://images.trvl-media.com/lodging/50000000/49050000/49040500/49040410/e56e354d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Hairdryer Rainfall showerhead Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Spirit-Holbox-Downtown.h49040410.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Spirit-Holbox-Downtown.h49040410.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.52183%2C-87.37621&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jz9bGhJjtUHwwXHJXglr4gSnd9Y=) Calle Palomino s/n, Isla Holbox, QROO, 77310 #### What's nearby - Main Square \- 5 min walk \- 0.3 miles - Holbox Church \- 5 min walk \- 0.3 miles - Holbox Ferry \- 5 min walk \- 0.3 miles - Holbox Beach \- 6 min walk \- 0.4 miles - Holbox Letters \- 6 min walk \- 0.4 miles #### Restaurants - ‪La Mexiquense - ‬2 min walk - ‪Casa Alebrije - ‬5 min walk - ‪El Poblano - ‬3 min walk - ‪Restaurante Edelyn - ‬4 min walk - ‪Roots - ‬4 min walk ## About this property ### Casa Chujuk by Spirit Group Hotel near Holbox Beach Casa Chujuk by Spirit Group provides amenities, such as a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and concierge services - Luggage storage, outdoor furniture and tour/ticket information Room features All rooms are individually furnished, and offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars. More amenities include: - Rainfall showers, free toiletries and hairdryers - 32-inch flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/34000000/33160000/33158100/33158019/daaf09d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pelecanus Suites Isla Holbox - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.6 Excellent 86 reviews £98 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=33158019&PinnedHotelID=33158019&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/64000000/63170000/63163100/63163048/02c31c7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mayari Holbox Isla Holbox - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 7.8 Good 210 reviews £46 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=63163048&PinnedHotelID=63163048&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89970000/89963500/89963429/1ab9a906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ak'Na Holbox Isla Holbox - 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Self Check In Isla Holbox - Pool - Free Wi-Fi - Air-conditioning 9.6 Exceptional 23 reviews £65 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=93102168&PinnedHotelID=93102168&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/72000000/71540000/71534600/71534510/e4a35082.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAB Holbox Isla Holbox - Pet-friendly - Free Wi-Fi - Air-conditioning - Bar 5.8 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=71534510&PinnedHotelID=71534510&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119680000/119679100/119679056/cd404af0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marvin Suites Isla Holbox - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 10 Exceptional 1 review £41 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=119679056&PinnedHotelID=119679056&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112610000/112608800/112608789/58198547.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mariel Holbox Isla Holbox - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 26 reviews £51 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=112608789&PinnedHotelID=112608789&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, 2 Double Beds, City View | Free WiFi](https://images.trvl-media.com/lodging/115000000/114980000/114971100/114971001/bea0b58e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Esencia Holbox Isla Holbox - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 9.2 Wonderful 15 reviews £51 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=114971001&PinnedHotelID=114971001&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Couples/private dining ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Outdoor furniture - Picnic area - Terrace ### Spa - Couples treatment rooms - Deep-tissue massages - In-room massages - Sports massages - Swedish massages ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests are required to contact this property by telephone prior to arrival to arrange check-in. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 2000 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Casa Chujuk by Spirit Group Hotel Casa Chujuk by Spirit Group Isla Holbox Casa Chujuk by Spirit Group Hotel Isla Holbox ## Frequently asked questions ### Does Casa Chujuk by Spirit Group have a pool? ### How much does it cost to stay at Casa Chujuk by Spirit Group? ### Is Casa Chujuk by Spirit Group pet-friendly? ### How much is parking at Casa Chujuk by Spirit Group? ### What time is check-in at Casa Chujuk by Spirit Group? ### What time is check-out at Casa Chujuk by Spirit Group? ### Does Casa Chujuk by Spirit Group provide a shuttle to the airport? ### Where is Casa Chujuk by Spirit Group located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Chujuk by Spirit Group Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 27 8 - Good 8 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Jessica 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The location was excellent, five mins from the pier and seven mins to the beach. Close to lots of local and delicious restaurants and grocery. The room was spacious and had nice hot water too! The room was very clean and nice, had a kettle and fridge, we loved it and would come back! ##### Jessica Stayed 3 nights in Nov 2025 ### 6/10 Okay #### shari 11 Feb 2025 Liked: Cleanliness Disliked: Staff & service We had no towels & only a sheet on the bed. Room was clean & doable for a night. Good price ##### shari Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Diamond 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No complaints, my husband and i enjoyed every minute of our stay here. Thank you for having us. Highly recommended! ##### Diamond Stayed 6 nights in May 2025 ### 8/10 Good #### Paula 28 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice. Close to the ferry, the plaza and the beach. ##### Paula Stayed 1 night in Mar 2023 ### 8/10 Good #### JORGE 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was good, employee where great the issues I have was I see few cockroaches and the neighborhood having a pool party they ended after 11 pm. But everything else was ok. ##### JORGE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gina 19 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location - near the ferry and walking distance to the beach, center, restaurants, etc! Very clean and comfortable. Davide was very helpful with anything we needed and answered all our questions. Can’t wait to come back! ##### Gina Stayed 4 nights in Aug 2022 ### 4/10 Poor #### Cynthia 22 Aug 2022 Disliked: Staff & service, room comfort #### Very disappointed! The hotel manager was very disappointing, also we never got things that were supposed to be provided (water, hair dryer, shuttle to the beach) The shower was terrible...no water pressure at all. It took 10 minutes just to get rinsed off. The shower by the pool was better. None of the taxis knew where the hotel was, we had to tell them And then we had to walk a block because of the road being ripped out! See pictures ![Road](https://a.travel-assets.com/ugc/hotel-reviews/35E415262B06868B83F0DD56CF42771B15017ED01661209062956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance of hotel ](https://a.travel-assets.com/ugc/hotel-reviews/82C6EDA1EE3965960E03B061579F5BA6D4A6202C1661209064579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Road](https://a.travel-assets.com/ugc/hotel-reviews/DD9265EE5777297901F78163C906E6ACEDAA3BB21661209069106.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Road](https://a.travel-assets.com/ugc/hotel-reviews/EBCF907B08B05FC86820EBBFCC093C5ED0B0776E1661209062272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### alain 27 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hôtel propre et très calme proche du ferry, piscine très propre et patio calme et accueillant. Responsable sympathique. ##### alain Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### David 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amabilidad del personal y limpieza del lugar ##### David Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### maria del socorro 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es el mejor lugar para estar, el.ferrybest muy cerca y el centro igual, siempre muy limpia, el personal siempre atento y muy buenas indicación, sin duda volvería ##### maria del socorro Stayed 4 nights in Sep 2023 ### 8/10 Good #### TERESITA DE JESUS 9 Sept 2023 Liked: Staff & service, amenities, property conditions & facilities El lugar esta cerca del ferri a pie, si usas google maps checa escribir bien el nombre porq hay otro lugar con nombre parecido y te puedes perder facil si llegas de noche,pero en general esta super bien este lugar cerca de todo para comer, moverte y comprar lo que quieras y se duerme bien para poder seguir turisteando ##### TERESITA DE JESUS Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Nicolas 30 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bon hôtel, proche du ferry et à 5 min du centre de l’île ! Les chambres et la piscine sont propres. ##### Nicolas ### 10/10 Excellent #### Luz Ma 5 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Celebrando nuestro Aniversario 21❤️ Muy recomendable hospedarse en Hotel Casa Chujuk. Desde que llegamos, la atención, amabilidad y el excelente servicio que nos brindó Emmanuel nos hizo sentir no sólo bienvenidos al hotel sino a la Isla Holbox apoyándonos con información de transporte local, indicaciones de cómo llegar, sugerencias de restaurantes, etc. El hotel super bien!! Definitivamente regresaremos a Casa Chujuk. ##### Luz Ma Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Habiba 31 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Calme familiale Nous sommes rester 3 nuit a l'hôtel et nous avons beaucoup, c'est très calme et a proximités du centre de la plage et du ferry. Davide le monsieur de l'accueil est trzs gentil. Il y a un chat a l'hôtel, Oreo! mes filles se sont vachement attachée a lui il est adorable. Je recommende fortement cet hôtel. ##### Habiba Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### luis 20 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option for your stay at Holbox, conveniently located between ferry station and the beach. Outstanding attention from the staff, Emanuel was great at the front desk as well. Highly recommended ##### luis Stayed 3 nights in May 2022 ### 10/10 Excellent #### Carlos 9 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities host-admin was extremely helpful. He checked on our arrival and departure times and was very responsive. Thank you!! ##### Carlos Stayed 1 night in May 2022 ### 10/10 Excellent #### diana 20 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación, queda cerca de todo. muy limpio todo, excelente atención durante la estancia. ##### diana Stayed 3 nights in Mar 2022 ### 8/10 Good #### Daniel 17 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Daniel Stayed 3 nights in Jan 2022 ### 6/10 Okay #### David 5 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities We loved the Holbox area, but would not stay here again. Too far away from everything, roads always flooded, makes walking difficult. ##### David Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### philip 19 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfortable and quiet near ferry Located in a quiet street just a few blocks from the ferry and only five or six from the beachfront. Check-in was quick, efficient and friendly although be aware that you will be required to leave a credit card number to cover any damage done. Davide spoke good English and explained this policy clearly. Note that reception is not 24 hour so check if you arrive at off hours. Rooms are spotlessly clean, the bed is firm but very comfortable with excellent pillows. A/C was quiet as was the ceiling fan. Rainwater showerhead has a water heater if you need hot water. It takes a while to warm up but works well. Not that you generally want hot water! A small fridge and sink allows you to buy and keep cool a few things from the stores. Like, oh say, beer maybe? There is a very small pool suitable for cooling down but not swimming and an outdoor shower for rinsing off. There are four or five tables with chairs around the pool area. Perhaps best of all, it is quiet at night so you can enjoy the lively nightlife downtown without having to give up your beauty sleep so you can look your best for the beach in the mornings. ![Shower with rainwater showerhead and toiletries](https://a.travel-assets.com/ugc/hotel-reviews/8A42DD790C32FC2BF276BAFA7368A4F8088B28A31639931117300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wardrobe area](https://a.travel-assets.com/ugc/hotel-reviews/AD54DCC5AED347831239E53BD44A524CB7A0807F1639931118941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From bedroom towards bathroom](https://a.travel-assets.com/ugc/hotel-reviews/88713B6B37113F19300382616B3A7CA479D4E11A1639931117386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/2BDA9B89BE2736A9A9CF45E08A90744163A88DF81639931122344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### philip Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 6 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Limpieza, seguridad, comodidad de la camas y totalmente tranquilo. Tiene frigorífico, una pequeña pica para lavar tus cubiertos, es grande y todo funciona correcto, ni el aire acondicionado ni el ventilador hacen ruido y eso que yo soy súper sensible al ruido para dormir . Todo perfecto ##### Verified traveller Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### SARA 2 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo excelente Hotel, muy acogedor, limpio, el personal muy amable. Su hotel hermano que esta a pie de playa nos permitio estar en el area de camastros. Y solo son 350 metros entre un hotel y otro. Definitivamente es un lugar para regresar ##### SARA Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Youvanela 3 Jul 2021 Disliked: Cleanliness, staff & service #### Bien pero con cobros extras excesivos, no lo recom En general bien la estancia, no está tan cerca de la playa, hay que caminar bastante, la limpieza fue muy pobre, movían las camas y un día no podíamos entrar, movimos la cama y se cayó la lámpara que me cobraron en $700 que para nada podía tener ese costo, no volvería ni recomendaría el lugar. ##### Youvanela Stayed 8 nights in Jun 2021 ### 2/10 Terrible #### Efraín Alejandro 21 Jun 2021 #### PESIMO-ESTAFA Es un total fraude, se anuncian a pie de playa, inclusive las fotos de la aplicación son de la playa cuando no es así. Al momento de hacer check in y hacer el comentario te dicen que el club de playa se encuentra en el hotel de las fotos y te dicen que por hospedarse ahí tiene un costo que sale 3 veces más alto que la reservación inicial. No lo recomiendo, no deberían engañar al cliente, PESIMO! ##### Efraín Alejandro Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller 6 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is couple of minutes from ferry and short walking distance from the center and the beach. Very clean, nice staff, easy to get to everything you need, but on a quite street. The great advantage is that you can use the beach chairs and umbrellas from their sister hotel which is more an upscale hotel and restaurant. The sister hotel is rght at the Whaleshark Pier where people get together to see the sunset. Very nice beach area, use of restrooms and showers, very attentive staff, nice music. We highly recommend both hotels and we definitely come back. ##### Verified traveller Stayed 3 nights in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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