Title: Hotel Casa Bárbara Holbox Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Bárbara Holbox Hotel with an outdoor pool, 4-minute walk to Holbox Beach ## Photo gallery for Hotel Casa Bárbara Holbox ![Outdoor pool, pool umbrellas - Hotel Casa Bárbara Holbox (Isla Holbox)](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/6ede1852.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Hotel Casa Bárbara Holbox (Isla Holbox)](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/f8a3ffbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel Casa Bárbara Holbox (Isla Holbox)](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/e08aa374.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Casa Bárbara Holbox (Isla Holbox)](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/3b2e413c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Casa Bárbara Holbox (Isla Holbox)](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/334b0ee2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city, Hotel Casa Bárbara Holbox offers a tranquil retreat with an outdoor pool and lush garden. Take advantage of car rentals on site, connect to WiFi in public areas, and store your luggage securely while exploring nearby Holbox Beach. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Breakfast available - Pool - Housekeeping - Air conditioning - Free WiFi £41 includes taxes & fees 17 Dec - 18 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3851062&PinnedHotelID=3851062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Room, 1 King Bed, Garden View ![Superior Room, 1 King Bed, Garden View | Individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/419eb586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Garden View ### Highlights Individually furnished Individually decorated Air conditioning TV Private bathroom Desk Daily housekeeping - 388 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Garden View ![Superior Room, 2 Double Beds, Garden View | Individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/df85cd4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Garden View 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning TV Private bathroom Desk Daily housekeeping - 323 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Room ![Junior Room | Individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/7b83f6af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Individually furnished Individually decorated Air conditioning TV Private bathroom Desk Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Junior Room, 2 Double Beds ![Junior Room, 2 Double Beds | Individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/d627a48b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 2 Double Beds 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning TV Private bathroom Desk Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room ![Superior Room | Individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851062/d675e259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Individually furnished Individually decorated Air conditioning TV Private bathroom Desk Daily housekeeping - City view - Sleeps 4 - 1 King Bed OR 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Hotel-Casa-Barbara.h3851062.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Hotel-Casa-Barbara.h3851062.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.52279%2C-87.37726&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_6rI2PqHkoN1xQtJTfkuGYjc4Pg=) Calle Palomino S/N, Entre Calle Paseo Kuka y Hernán Cortes, Isla Holbox, QROO, 77310 #### What's nearby - Main Square \- 3 min walk \- 0.2 miles - Holbox Church \- 3 min walk \- 0.2 miles - Holbox Beach \- 5 min walk \- 0.3 miles - Holbox Letters \- 5 min walk \- 0.3 miles - Holbox Ferry \- 6 min walk \- 0.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 131 min drive #### Restaurants - ‪La Mexiquense - ‬1 min walk - ‪Casa Alebrije - ‬3 min walk - ‪El Poblano - ‬1 min walk - ‪Restaurante Edelyn - ‬2 min walk - ‪Roots - ‬3 min walk ## About this property ### Hotel Casa Bárbara Holbox Hotel near Holbox Beach Hotel Casa Bárbara Holbox provides amenities, such as a garden and car hire on-site. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool, along with pool umbrellas - Continental breakfast (surcharge), luggage storage and a front desk safe - Smoke-free property, tour/ticket information and multilingual staff Room features All guest rooms are individually furnished and include comforts, such as air conditioning. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Double Room, Pool View | Balcony](https://images.trvl-media.com/lodging/108000000/107470000/107463500/107463441/b535a1dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coconut by ÓOL Hotels Isla Holbox - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 125 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=107463441&PinnedHotelID=107463441&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/38000000/37680000/37670100/37670069/799dc7e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Lumini Holbox Isla Holbox - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 313 reviews £64 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=37670069&PinnedHotelID=37670069&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/58000000/57970000/57969600/57969572/90848c7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Palma Holbox Isla Holbox - 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6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=68094753&PinnedHotelID=68094753&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/115000000/114880000/114878600/114878542/c55075a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Joanza by ÓOL Hotels Isla Holbox - Pool - Free WiFi - Air conditioning - Housekeeping 9.6 Exceptional 27 reviews £99 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=114878542&PinnedHotelID=114878542&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704187/373eb4d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Grandiosa Isla Holbox - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=23704187&PinnedHotelID=23704187&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/109000000/108060000/108057400/108057309/bf4789ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Faro Beach Front by ÓOL Hotels Isla Holbox - Pool - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 82 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=108057309&PinnedHotelID=108057309&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113450000/113445300/113445231/eb7f757d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exe El Pueblito Downtown Holbox - Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 15 reviews £86 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=113445231&PinnedHotelID=113445231&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/34000000/33160000/33158100/33158019/2e514c3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pelecanus Suites Isla Holbox - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 86 reviews £89 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33158019&PinnedHotelID=33158019&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool umbrellas ### Accessibility - No lift ### More - 1 building - 2 floors - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - TV with satellite channels ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM The check-in location differs from the property location; go to: \[Palomino S/N between Paseo Kuka and Hernan Cortes St\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa Barbara Isla Holbox Hotel Casa Barbara Hotel Casa Barbara Isla Holbox Hotel Casa Barbara Casa Barbara Holbox Hotel Casa Bárbara Holbox Hotel Hotel Casa Bárbara Holbox Isla Holbox Hotel Casa Bárbara Holbox Hotel Isla Holbox ## Frequently asked questions ### Does Hotel Casa Bárbara Holbox have a pool? ### How much does it cost to stay at Hotel Casa Bárbara Holbox? ### Is Hotel Casa Bárbara Holbox pet-friendly? ### How much is parking at Hotel Casa Bárbara Holbox? ### What time is check-in at Hotel Casa Bárbara Holbox? ### What time is check-out at Hotel Casa Bárbara Holbox? ### Where is Hotel Casa Bárbara Holbox located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Bárbara Holbox Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 127 8 - Good 103 6 - Okay 37 4 - Poor 18 2 - Terrible 3 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### sean 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was very good location was close to every thing and quiet .the staff were very helpful. the cafe in front is very good also. i will come again to stay here good pool area and grounds ##### sean Stayed 1 night in Nov 2025 ### 8/10 Good #### eduardo 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Location. Style and look of hotel. Great guest services. ##### eduardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Bryan 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff, lovely room ##### Bryan Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jarred 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, super friendly staff and really convenient location. Lots of shops and restaurants nearby! Only major complaint was not having reliable hot water or any chairs in our room. ##### Jarred Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Sharon 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely spot. Central, clean, good shower pressure, quiet at night, hughly recommend. ##### Sharon Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Cláudia 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay at this hotel! Close to everything and very walkable! The staff was very nice and helpful. The only bad part was not having a elevator and staying in the second floor ##### Cláudia Stayed 5 nights in Mar 2025 ### 8/10 Good #### daniel 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location Good price versus quality ##### daniel Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Debra 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Great stay. Given complementary drink tickets for the bar on arrival. Rooms clean and comfortable, restaurant onsite with a great breakfast menu. Sports bar on site where it’s nice to have a drink prior to retiring in the evening. Every single staff person we encountered was happy and polite. Class act!! ##### Debra Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Janette 9 Jun 2025 Liked: Property conditions & facilities Good for tube price ##### Janette Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Amy 7 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was the perfect place for us. Location was a short walk to everywhere we wanted to go. Nights were quiet. The pool and grounds were beautiful. Will definitely stay there again on our next trip. ##### Amy Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Amanda 23 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was great. Close enough to the action to walk, but far enough that it was quiet. Loved that you could hang out at their sister property’s beach club. Highly recommend this hotel. ##### Amanda Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Amélie Campeau 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only thing I can say is that the room was smelling humidity (room #11). The rest of our stay at this hotel was perfect ! ##### Amélie Campeau Stayed 5 nights in Mar 2025 ### 8/10 Good #### Adam Eugene 31 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was a walking distance from the beach. The price was very reasonable. The staff was very nice. I would recommend this place. ##### Adam Eugene Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Kevin 12 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They gave me a refund for a day when i had to leave early. Very nice spacious room. ##### Kevin Stayed 4 nights in Sep 2022 ### 8/10 Good #### JOSE 3 Jan 2025 #### espected more I had better espectations and honestly I didn't like it. It was so plain and simple, even borring. The food at the coffe shop was ok. ##### JOSE Stayed 2 nights in Dec 2024 ### 8/10 Good #### Frances 24 Feb 2023 Liked: Cleanliness, staff & service Excellent check in with friendly staff. Quaint and clean room. Very close to everything including ferry . Garden area and pool in need of work. It would have been good to have a fridge. ##### Frances Stayed 2 nights in Feb 2023 ### 8/10 Good #### Sergio Alejandro 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No one's home. The hotel was very well set it. It was welcoming once we found it. It is a little tucked away off the main street. Intial service was very friendly. Since we arrived early, our room was not ready so we left our bags with reception and took to the town. When we came back, there was no one at reception, no response via their direct line and we struggled to get our key and access the room. Other than that, happy with our stay. ##### Sergio Alejandro Stayed 1 night in Dec 2024 ### 4/10 Poor #### Verified traveller 15 Jan 2025 Disliked: Cleanliness I woke up to a strong sewers smell in the mourning coming out of the shower, the coffee maker was there but no coffee to make. the pool didn't look tempting to go in. Everything else was ok. ##### Verified traveller Stayed 1 night in Jan 2025 ### 4/10 Poor #### Verified traveller 8 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Good location - Horrible amount of noise. The Hotel is really pretty, the staff is friendly. BUT the amount of noise is terrible. I understand that it is located on the Main Street coming into town, but better doors and windows would have made the rooms in the front tower way more comfortable. It is not the hotel to go to if you want a few days of rest. We had to change rooms because the first room had no hot water and the ceiling fan was broken, the staff was accommodating and moved us to another room (although the second room water was barely room temp warm). Great location in regards to the ferry and the plaza, if that is what you are looking for. But again, not the hotel for some days of peace and quiet. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Margarete 26 Feb 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities There is a lot of construction happening at the hotel and it was very noisy the majority of the day time. There was a hole in the path near the pool that is unsafe. Power was out when we arrived- probably because of the construction since facilities around had power. That issue was fixed by night. No ac or microwave in the room but there is availability in a nearby shared space. Staff was friendly. When the construction is done it will be great. ##### Margarete Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Ada 17 Apr 2024 Liked: Cleanliness, amenities We had a nice stay here. Very pretty facility and building. The included breakfast in the connected restaurant was great, and the restaurant staff was very friendly. We did have bed bugs, but thats not entirely in their control. When we let the staff know they moved us to a new room right away. :) The outdoor area around the pool is beautiful and has lots of small wildlife: you can spot gheckos and birds in the surrounding trees. Our water was having some issues and wouldnt work somtimes. But I think that may have just been because they were doing some work on the system. The two kitties that live there are super sweet and cute. Overall it was a nice stay, the island is beautiful!! ##### Ada Stayed 9 nights in Apr 2024 ### 4/10 Poor #### Jenna 28 Dec 2023 Liked: Cleanliness, amenities Disliked: Property conditions & facilities We only stayed one night. The reception was very friendly, but it rained that night and we had no shower, no sink or no toilet for a couple hours. Then our door handle came off, couldn’t leave until that was fixed and that took a while to have someone come out. Apparently the owner of the building lives in America and didn’t seem in a rush to fix our door. The showers n sink eventually worked after the rain. But our room was clean and had a nice balcony. ##### Jenna Stayed 1 night in Dec 2023 ### 6/10 Okay #### Andrea 27 Jul 2023 Ovwral it was ok but it could have been better. Tthey could work on their greeting and make the lobby a bit nicer. Honestly, we were confused at first if we were at the right place because when we arrived to the lobby, a bunch of people were sitting there and no one greeted us or said anything until we asked where we could do the check-in. I'm not a big fan of their eveyother day cleaning service. Out the 4 days and 3 nights we were there, our condo was never cleaned so I had to go ask for a change of towels. There's only AC inside the room which makes it hard to enjoy the rest of the condo when is as hot as it was when we were there. I'm not sure if anyone keeps an eye on the property during the night because there were loud people in the pool until late at night and their kid was jumping in the pool regardless of the "no diving " signs which lead to the water that came out of the pool to make a big puddle in the lobby. ##### Andrea ### 8/10 Good #### Bianca 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Gute Lage, von der Fähre fußläufig erreichbar. Auch das Zentrum/der Strand alles zu Fuß zu erreichen. Zimmer war soweit renoviert wirkte aber noch etwas "unfertig", wir haben uns trotzdem wohl gefühlt und unsere Zeit dort genoßen. Unser Zimmer hatte kein warmes Wasser zum duschen, der Mitarbeiter an der Rezeption bot uns aber an das Zimmer zu wechseln bzw. in einem anderen Zimmer zu duschen. Wifi funktioniert einwandfrei. ##### Bianca Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### gregorio 28 Oct 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities es el peor hotel que me e quedado en mi vida hel hotel esta muy bien de diseño pero subren mucho de agua y luz yo me quede 3 noches y en esos dias se fua como 10 veces la luz y 10 veces el agua, ya se que la isla sufre de eso pero en esa ocacion todos tenian lus en la isla menos ese hotel y de agua ya mejor no dijo, y tembien en mi balcon estaba una palona muerta y se tardaron un dia en quitarla, no cambian las tuallas y asi. ##### gregorio Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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