Title: Ser Casasandra Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1605960&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ser Casasandra Boutique Hotel Travelers relax under palm trees on Holbox Beach, enjoying ocean breezes and cocktails at the beach bar while surrounded by beautiful artwork in this serene setting ## Photo gallery for Ser Casasandra Boutique Hotel ![Outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers - Ser Casasandra Boutique Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/d2fbb1c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor banquet area - Ser Casasandra Boutique Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/ecd008eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ser Casasandra Boutique Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/2e960d57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Ser Casasandra Boutique Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/8fd7f1ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Ser Casasandra Boutique Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/f9951b7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ser Casasandra Boutique Hotel offers a luxury retreat near Holbox Beach with a private beach, outdoor spa treatments, and a poolside bar. Enjoy Esencia's cuisine, an on-site art gallery, and free WiFi in public areas. ## Reviews 9.2 Wonderful ## Popular amenities - On private beach - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning £309 includes taxes & fees 14 Jan - 15 Jan ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1605960&PinnedHotelID=1605960&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Superior Room, 1 King Bed, Beachfront ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/faaeb457.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Beachfront 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Premium bedding Pillow-top bed Ceiling fan Blackout curtains - 377 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Master Luxury Suite ![Master Luxury Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/7381b5d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Luxury Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning Premium bedding Pillow-top bed Ceiling fan Blackout curtains - 753 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Standard Double Room (Superior) ![Standard Double Room (Superior) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/602911b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (Superior) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Free cots/infant beds Pillow-top bed Blackout curtains Down duvet - 538 sq ft - Sleeps 2 - 2 Queen Beds ### View all photos for Suite (Garden) ![Suite (Garden) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/21b31714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Garden) ### Highlights Balcony Individually furnished Individually decorated Air conditioning Pillow-top bed Blackout curtains Down duvet Ceiling fan - 517 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite (Master) ![Suite (Master) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/a43ac0fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Master) ### Highlights Balcony Individually furnished Individually decorated Air conditioning Pillow-top bed Blackout curtains Down duvet Ceiling fan - 807 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Suite (Ocean) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605960/b357e92c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Ocean) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Pillow-top bed Blackout curtains Down duvet Ceiling fan - 753 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/76000000/75870000/75865300/75865235/bac634ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Holbox Isla Holbox - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.4 Exceptional 206 reviews £264 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Isla-Holbox-Hotels-Nomade-Holbox.h75865235.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6046459&destination=Isla Holbox&destType=MARKET&latLong=21.554596,-87.333844&searchId=6db39db2-e786-4e59-9d95-428e4f2b92ac&top_cur=GBP) Ad ![Premium Room, Ocean View | Living area](https://images.trvl-media.com/lodging/3000000/2540000/2538800/2538741/cf2e7445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holbox Dream Beach Front Hotel Isla Holbox - Pool - Breakfast included - Spa - Free Wi-Fi 8.6 Excellent 1,002 reviews £106 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Isla-Holbox-Hotels-Holbox-Dream-Beach-Front-Hotel.h2538741.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6046459&destination=Isla Holbox&destType=MARKET&latLong=21.554596,-87.333844&searchId=6db39db2-e786-4e59-9d95-428e4f2b92ac&top_cur=GBP) Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/114000000/113390000/113383200/113383123/3283ff99.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Holbox Hotel & Beach Club Isla Holbox - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-CasaSandra-Boutique-Hotel.h1605960.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-CasaSandra-Boutique-Hotel.h1605960.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.52725%2C-87.37560&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=td3fCjkBmlYx9FT6onBXz3aDgR4=) Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310 #### What's nearby - Holbox Beach \- 1 min walk \- 0.1 miles - Holbox Letters \- 6 min walk \- 0.4 miles - Main Square \- 6 min walk \- 0.4 miles - Holbox Church \- 6 min walk \- 0.4 miles - Holbox Baseball Park \- 13 min walk \- 0.7 miles #### Restaurants - ‪capitancapitan - ‬6 min walk - ‪Mandarina - ‬5 min walk - ‪El Ñañas - ‬2 min walk - ‪Piedra Santa - ‬4 min walk - ‪Cenaduría La Tapatía Isla Holbox - ‬5 min walk ## About this property ### Ser Casasandra Boutique Hotel Luxury boutique hotel near Holbox Beach Located close to Holbox Letters and Main Square, Ser Casasandra Boutique Hotel provides a beach bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach and sunloungers. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage, a facial or aromatherapy. The on-site restaurant, Esencia, offers breakfast, lunch and dinner. In addition to an art gallery on-site and designer shops on-site, guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - Babysitting (surcharge), beach towels and massage treatment rooms - Multilingual staff, a gift shop and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as perks such as safes and bathrobes. Extra conveniences in all rooms include: - Egyptian cotton sheets, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and designer toiletries - Balconies, ceiling fans and daily housekeeping ## Similar properties ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3900000/3898500/3898496/f16226f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Flamingos Isla Holbox - On private beach - Pool - Breakfast included - Parking included 9.4 Exceptional 485 reviews £246 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=3898496&PinnedHotelID=3898496&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/108000000/107290000/107289700/107289628/7df65ee4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Caracol Isla Holbox - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.6 Exceptional 34 reviews £284 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=107289628&PinnedHotelID=107289628&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; Fusion cuisine ](https://images.trvl-media.com/lodging/2000000/1170000/1161700/1161683/6bcd7e52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Las Tortugas Petit Beach Hotel & Spa Isla Holbox - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 158 reviews £227 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1161683&PinnedHotelID=1161683&HadPinnedHotel=true®ionId=-1&adults=2) ![Palma Real Signature Suite - Superior Suite | Balcony view](https://images.trvl-media.com/lodging/46000000/45840000/45832200/45832185/6c624828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldea Kuká, Luxury Eco Boutique Hotel Isla Holbox - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 341 reviews £312 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=45832185&PinnedHotelID=45832185&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/100000000/99470000/99466400/99466392/cf19eabe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AWA Holbox Hotel Boutique - Beach Front Isla Holbox - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 389 reviews £128 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=99466392&PinnedHotelID=99466392&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, sea views ](https://images.trvl-media.com/lodging/4000000/3240000/3230400/3230372/7718083e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Nubes de Holbox Isla Holbox - On private beach - Pool - Breakfast included - Spa 8.6 Excellent 352 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=3230372&PinnedHotelID=3230372&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/76000000/75870000/75865300/75865235/bac634ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Holbox Isla Holbox - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.4 Exceptional 206 reviews £264 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=75865235&PinnedHotelID=75865235&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, Ocean View | Living area](https://images.trvl-media.com/lodging/3000000/2540000/2538800/2538741/cf2e7445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holbox Dream Beach Front Hotel Isla Holbox - Pool - Breakfast included - Spa - Free Wi-Fi 8.6 Excellent 1,002 reviews £106 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2538741&PinnedHotelID=2538741&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite | Balcony](https://images.trvl-media.com/lodging/2000000/1640000/1636100/1636077/53864afd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas HM Paraiso del Mar Isla Holbox - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.6 Excellent 1,001 reviews £132 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1636077&PinnedHotelID=1636077&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/3a289c1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mystique Holbox by Royalton, A Tribute Portfolio Resort Isla Holbox - On private beach - Pool - Parking included - Free Wi-Fi 8.8 Excellent 538 reviews £158 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) during limited hours on request - Area shuttle (surcharge) up to 200 km ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children - 2 bars/lounges - A beach bar - A poolside bar - A restaurant - Private picnics - Snack bar/deli ### Restaurants on site - Esencia ### Things to do - Art gallery - Designer stores - Library - Outdoor pool ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - Gift shop/newsstand - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Coworking space ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Outdoor treatment areas - Reflexology - Swedish massages - Treatment room ### Accessibility - No lift ### More - 2 floors - 6 buildings - Beaux Arts architecture - Built in 2003 - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillowtop mattress ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Food and drink - Free bottled water - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 1400.0 per day. Cots (infant beds) are available for MXN 600.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night - Resort fee: MXN 375 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately MXN 370 for adults and from MXN 370 for children - Crib (infant bed) fee: MXN 600.0 per day - Rollaway bed fee: MXN 1400.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9 AM to 6 PM Only registered guests are allowed in the guestrooms ### Property is also known as Boutique Hotel CasaSandra CasaSandra CasaSandra Boutique CasaSandra Boutique Hotel CasaSandra Boutique Hotel Isla Holbox CasaSandra Boutique Isla Holbox CasaSandra Hotel CasaSandra Hotel Boutique Hotel CasaSandra Ser Casasandra Boutique CasaSandra Boutique Hotel Ser Casasandra Boutique Hotel Hotel Ser Casasandra Boutique Hotel Isla Holbox Ser Casasandra Boutique Hotel Hotel Isla Holbox ## Frequently asked questions ### Does Ser Casasandra Boutique Hotel have a pool? ### How much does it cost to stay at Ser Casasandra Boutique Hotel? ### Is Ser Casasandra Boutique Hotel pet-friendly? ### How much is parking at Ser Casasandra Boutique Hotel? ### What time is check-in at Ser Casasandra Boutique Hotel? ### What time is check-out at Ser Casasandra Boutique Hotel? ### Does Ser Casasandra Boutique Hotel provide a shuttle to the airport? ### Where is Ser Casasandra Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ser Casasandra Boutique Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 121 8 - Good 38 6 - Okay 8 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Keith 5 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing team looked after us so impeccably, nothing was too much trouble. The room was gorgeous room and beautifully thought out. The therapist so understanding and insightful, Fabian on the front desk deserves special mention for first class customer care - loved it! ##### Keith Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### kenia 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, courteous and professional staff, beach is gorgeous. ##### kenia Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### John 5 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for relax. Excellent service, one of the best restaurants on the island. ##### John Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Christopher 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved our 8 night stay Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good ![](https://a.travel-assets.com/ugc/hotel-reviews/ADF0B33DF42A2208E9D9DBACB835BA0AFB83CEFE1700572010493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Lizbeth 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place , great service ! ##### Lizbeth Stayed 2 nights in May 2023 ### 10/10 Excellent #### Rheannon 29 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and exceptional service. ##### Rheannon Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Marcela 14 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, excellent staff. Will be back soon! ##### Marcela ### 10/10 Excellent #### Marcela 15 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon! ##### Marcela ### 8/10 Good #### Jeffrey 19 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities The staff is exceptional ##### Jeffrey Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Tiffany 12 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holbox tranquility - Perfect! Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave. ##### Tiffany Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Ana 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!! ##### Ana Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 10 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A boutique gem on this island We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Nancy 27 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect. ##### Nancy Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Mauricio 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way. ##### Mauricio Stayed 2 nights in May 2023 ### 4/10 Poor #### Philip 5 Jul 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes. ##### Philip ### 10/10 Excellent #### ely 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/7f5ea4f8-d5e1-4b47-8b73-106ccf14d307-1756693830501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/880bf39b-aa51-4c3d-932a-42ecd5deae2b-1756693845816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/154992af-10fa-4a3b-9730-ab1a1ddfbd4d-1756693867299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ely Stayed 1 night in Aug 2025 ### 10/10 Excellent #### PAULINA 13 Jun 2025 Liked: Cleanliness, property conditions & facilities Beautiful hotel and the staff was so friendly. ##### PAULINA Stayed 3 nights in May 2025 ### 8/10 Good #### Silvia 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gracias ##### Silvia Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### RICARDO ANTONIO 6 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### RICARDO ANTONIO Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Edgar 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifico lugar Muy bien , muy bonito el hotel , el restaurante y el club de playa ! ##### Edgar Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### JOSE ANTONIO 21 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### con ganas de volver ¡¡ fue una experiencia sumamente agradable... mejor que en casa, desde la recepcion, durante la estancia y la salida. sobre todo personas agradables y serviciales ¡¡ ##### JOSE ANTONIO Stayed 2 nights in Sep 2023 ### 8/10 Good #### Guillermo Jose 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Muy bella propiedad y estancia ##### Guillermo Jose Stayed 3 nights in May 2023 ### 4/10 Poor #### Laura 5 Jun 2022 Liked: Cleanliness Disliked: Staff & service, amenities Over priced and extremely rude management staff. ##### Laura Stayed 3 nights in May 2022 ### 10/10 Excellent #### Erica 12 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Dream of an Escape A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future. ##### Erica Stayed 4 nights in May 2022 ### 10/10 Excellent #### AARON P 5 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations. ##### AARON P Stayed 2 nights in Mar 2022 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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