Not the first time on this hotel. I choose becuase i know that the room will be clean, the services working, and the people attending it kind. The only thing,is that the kitchen tolos was not on the room, and i have to ask for it.
"nice and quiet even though on International drive"
very nice room ,pleasant staff,good breakfast,room cleaned to a good standard every day. We used the hotel shuttle service to Epcot and the driver forgot to pick us up for our return journey so We had to take a cab,and We were reimbursed immediately with profuse apologies. No harm done and did not detract from a very pleasant stay
Nice suite with full kitchen but the pans, plates and utensils aren't in the room. You have to pick them up at the front desk. The staff were really nice and came and replaced our DVD player when it wasn't working. The ice machine in the freezer didn't work and you have to go outside to the other side of the pool to get to the ice and vending machines. The pool and jacuzzi were nice and the room had a lot of storage (closets, drawers and cupboards.
Great location. I stayed 6 days and didn't rent a car. I was by myself and felt very safe. Within a block of several Restaurant's and Walgreens. The I trolley was great and inexpensive way to travel. The first room I was given was on the 2nd floor. It was kind of musty smelling and didn't have a view. I requested a room with a view of the pool and was given a great room on the 4th floor, it was clean and smelled great. The pool was great, clean and only a few people anytime I went. The hotel staff and Trolley people were very nice and helpful. I cant wait to go back again. Yes, I would stay at the same hotel. Great place for the price.
I experienced three situations which took away from my overall evaluation of the Hotel:
1: The automatic charge of $3.94 per day is added to the bill even if you don't use the safe. This was an unexpected expense. I suggest you increase your room rate to cover your investment of the safes. At least you will not be charging your quest an unexpected expense causing frustration.
2: I had to leave one day early due to a Family Emergency. After explaining this at the desk, I was charged a Cancellation Fee of $29.95 even though I checked out at 7 am. I was told this is required by Expedia. I have no idea if that is correct. If so, I will be hesitant to book through Expedia again.
3: I saw 3 roaches in the room during my stay. That was 3 too many. I advised the front desk. I realize a previous guest could have brought the roaches into the room. My hope is I didn't carry any out of the room with my belongings.
Pocket Guide: International Drive International Drive Hotels
International Drive's largest claim to fame is the Universal Orlando Resort, home to two theme parks — Islands of Adventure and Universal Studios; the water park, Wet 'n Wild; and the entertainment area, CityWalk. The I-Ride trolley (really a bus) stops frequently along the street. At the north end of International Drive are two shopping meccas: Prime Outlets-Orlando and The Mall at Millenia.
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