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"Room was very clean. Staff are very nice and attentive"

"Do not get put in rm 237. The pool pump keeps you awake all night and to make it worse recemption knows about it ???? Forget the bar for meals. I was forgotten the first night, over an hour for fish and chips and onky got them because i went back up to the bar and asked where it was. Second night they did the same to someone else but got meal wrong as well. He asked for his money back. But they then tried to give me his dinner that had sat on the bar for 5 mins. I hadnt even sat down when they tried to serve it me. The barstaff even argued with me whrn i refused it. Fawlty towers. I got a garage sandwich the next night to be safe ! The hotel room was great when i got moved. Very comfortable and gym, pool etc great. With nice staff. "

"Clean room, Nice staff and Good views "

"Staff are so attentive, room has everything you need and very clean"

"Cleaners every 3 days but room was clean. Not always hot water. Road noise. "

"Breakfast can be improved. Also, facilities in the room can be improved."

"Comfortable and quiet room. Good breakfast."

"Prime location, loads of activities to do like indoor swimming pool, gym, cinema, and games room. The view from 20th floor seating area was wonderful. Even though the room was small but it had everything we needed."

"Fantastic staff - every person we met from Reception to maintenance were so helpful and professional. Great facilities and the perfect location for Excel."