Ratings based on 599 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from long island ny
nice.rooms love the bathroom with step in shower.
Posted 18-Sep-2017we had a nice time nice rooms and staff.
we stay in hotels everyweekend due to husbands job being on road.
we would love to stay here alot but we only can when price is under 100.00 per nite
Recommended
for Everyoneby A verified traveller
Posted 16-Sep-2017
Friendly staff and comfortable room. Good continental breakfast. Very enjoyable stay.
Recommended
for Everyoneby A verified traveller from Winthrop Harbor, IL
Convenient location on the Jericho Turnpike.
Posted 24-Aug-2017
Pros: Convenient location
Cons: Larger parking area needed because there isn't enough room to back out of your parking stalls.
Good location as long as you aren't the other side which is right on the Jericho Turnpike. Would fear for my life if someone jumped the curb while on Jericho Turnpike. Had to switch rooms because the other wall air conditioner wasn't adequately/ cooling/blowing. Room is a little on the small side
Comment from Hotel Management
26-Aug-2017 by Andy, Hotel Management
Thank you for your response
Recommended
for Everyoneby A verified traveller
Best when all you need is a good place to sleep.
Posted 27-Jul-2017This facility provides a basic, quality hotel room. It's not a resort.
No frills, and spoiled travelers might consider the place as "sparse".
Staff was very accommodating and engaging.
Parking is a little tight, and you can't park directly outside every room.
No complaints, though. We checked out one of the suites, and
would consider upgrading for the additional space, for a return visit to this area.
Comment from Hotel Management
29-Jul-2017 by Andy, Hotel Management
Thank you for your kind review.
We appreciate your busness
Recommended
for Everyoneby A verified traveller from PROVIDENCE, RI
NICE PROPERTY
Posted 19-Jul-2017
Pros: CLEAN
VERY CLEAN AND QUIET
VERY NICE PROPERTY
FRIENDLY STAFF
Comment from Hotel Management
22-Jul-2017 by Andy, Hotel Management
Thank you
Recommended
for Everyoneby A verified traveller
Very good price for a comfortable and clean stay
Posted 19-Jul-2017Very good place to get a good night's sleep and shower.
Comment from Hotel Management
22-Jul-2017 by Andy, Hotel Management
Thank you
Recommended
for Everyoneby A verified traveller
Convenient
Posted 14-Jul-2017
Cons: The rooms really need refrigerators, especially if one stays for several nights.
Hotel is well located to shops, restaurants, close to parkways, within reasonable proximity to beaches.
Comment from Hotel Management
15-Jul-2017 by Andy, Hotel Management
Thank you for your feed-back...We have refrigerators and microwaves available upon request. Only takes a
couple of minutes to install.
by A verified traveller
Posted 13-Jul-2017
Didn't like being repeatedly questioned with a condescending tone about my reservation by two people at the front desk while they tried for more than 15 minutes to find my paperwork at check in. Turned out that after they called and verified my reservation with Expedia they admitted that their fax had been down for more than 24 hours and that THEY were responsible for the lost reservation paperwork. Of course they didn't apologize.
Didn't like being awakened at 12:30 AM by the same women from the front desk talking loudly with her boyfriend in the parking lot just outside my room for 30 minutes.
Comment from Hotel Management
22-Jul-2017 by Andy, Hotel Management
We apologize for the inconvenience however thing do
go wrong and we assure you that we will make the
necessary corrections. Thank you for your feedback
by A verified traveller from New York, NY
People were nice; room was meh.
Posted 09-Jul-2017Would probably not stay here again. Room was right by the road so you fall asleep to the sound of cars speeding across uneven pavement. If you stay here, ask for a room that is not right in front.
Our particular room was clean in the standard way but dirty in the overall sense. Towels, countertops, bed--- all adequately cleaned. However there were drippy grease stains down several of the walls and we had to wear flip flops when traversing the carpet since it had some weird sort of chemical(?) residue on it that made your feet feel strangly dry. The curtains had some holes in it so the light came through in the morning, and the bedside light wouldn't stay plugged in since it was ripped out of the wall so many times. The soap samples were for Best Western Use only. (This was not a best western).
Breakfast was fast but not fresh and carb only options.... everything individually plastic wrapped.
Lodge staff were friendly enough.
No smoking signs in the rooms but not really a place for smokers to sit or stand outside.
Overall disappointed in the money spent- it just felt like a place that was struggling to keep it together. Maybe the other rooms were nicer but ours most def was not very nice and spoiled our getaway a bit. If we had stayed more than a night, I would have asked for another room.
Comment from Hotel Management
15-Jul-2017 by Andy, Hotel Management
We really do care about our guests. Things do go wrong and we're not afraid to admit it, however we thank you for your feedback and assure you that the improvements that you mention have been made.
by Edward
Posted 16-Jun-2017 on Hotels
Very clean, comfortable, and quiet room.
Comment from Hotel Management
01-Jul-2017
Thank you, you've made our day...
