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"Ok"

"Lovely stay, reasonably priced. The breakfast was the only let down really, but it was complimentary. I'd rather pay and have some mushrooms and black pudding, and nice eggs! The waffle maker was good though."

"This feels like a pub with "regulars", so it has personality. The menu is fairly pub standard, but the meal I had was done well. There's a pleasant garden and the riverside is just a short walk away. The room was a comfortable size, the radiator and bathroom towel rail were heat adjustable, everything was clean and the bed was very comfortable. There were a couple of minor issues; I reported on leaving and the manager said he'd address them and they'd probably have moved me if I'd raised them earlier. The location is convenient: an easy walk into town, via streets or riverside as you prefer, but not so central as to be noisy. And parking on site, which becomes rare a couple of blocks further into town."

"Nice clean hotel. Shame it's not always competitive on price as I would use it more "

"Staff are so welcoming and friendly. Very very helpful. Hotel is clean and comfortable. Just a 15 minute walk from the train station. A 10 minute walk to the Barbican theatre if you’re planning on a show. The location is clean and quiet with lots of places to eat and drink nearby"

"Another great stay. Staff very friendly and professional, convenient parking, great breakfast options, rooms clean and quiet. Great location for our needs"

"The stay here was perfect. The room was large and lovely. The staff were helpful and very inviting. We would recommend anyone heading to York stay here."

"Checked in for 1night as we travelled to attend a family funeral, upon entering the room the curtain was shut and the smell of mould of very overpowering. Opened the curtain to be greeted with alot of black mould all over the window the curtain and underneath the table, i spoke to staff on reception about this as my partner has chronic asthma and they moved us rooms very helpful. We moved rooms and went straight out to eat as we had been travelling all day, we went back to the room later on to notice this room also had mould in a broken window lock and a broken table, body hair left in shower! Spoke to the main desk again and they offered us a new ropm it was 11.30pm and we had to be up crack of dawn for a funeral! I saod no the room will do for 1 night as we were so tired, during the night it was so noisy people shouting. Spoke with the manager the next morning and was given a full refund as 2 rooms were disgusting. Staff were helpful but hotel is outdated and mouldy, pictures do not match reality it was like a place they house ex cons!"

"A really friendly greeting at reception, with helpful guidance. The room was of a very high standard, clean and fresh, with a good supply of tea, coffee, biscuits etc. Beds were comfy, only niggle was that the extra pillows provided were really lumpy. Extremely helpful staff in the breakfast room, very courteous and friendly.There was a good selection of hot food for breakfast, and a lovely selection of fruit, sweet melon slices and fresh fruit salad. We had taken our dogs, and one little warning for other dog owners is that the grassy, wooded area for walking dogs has a lot of deer ticks, so good idea to check dogs after walking. We enjoyed our stay and the use of the pool. "