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"Super helpful and friendly staff"

"Stayed one night. The staff were wonderful and friendly. Property is a little aged and bathroom too small. "

"Very nice quiet comfortable room. Updated and well kept. Lovely breakfast options. Pub food ok but overpriced for offerings."

"Clean and friendly staff, property run down externally. Food was awful"

"breakfast fresh, room clean, staff could be better, harbour view great"

"Awful room, very bad value for money"

"We only stayed for one night, but it was a great hotel. Everything was clean and in a good state of repair. The room was huge and had everything we needed, e.g. coffee machine, iron, TV, etc. Breakfast was pretty good, I liked the combination of ordering your main dish but being able to help yourself to cereal, fruit, pastries, drinks, etc. I had eggs royale and it was good. The only reason I can't give 5 stars is all parts of the hotel other than where we had breakfast are quite dated - nothing is damaged or looking worn out at all, it's just the style of everything. I imagine it looked incredible about 20-30 years ago. "

"Room clean as usual, just one thing, the bathroom shower screen could do with a clean. Cooked breakfast was huge!! Good choice on the menu. Staff are very friendly and helpful. Went out of their way to help. Parking was ok. "

"Hotel was as described. Spacious, clean and staff were helpful. Ample car parking. Location was very good for Poole with a lot of the town within 15 minutes walk including the harbour."