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Haven Hotel

Photo gallery for Haven Hotel

Primary image
On the beach
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool

Overview of Haven Hotel

Haven Hotel

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Restaurant
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
161 Banks Road, Poole, England, BH13 7QL

Explore the area

  • Popular LocationSandbanks Beach1 min walk
  • Popular LocationBrownsea Castle14 min walk
  • AirportBournemouth (BOH-Bournemouth Intl.)29 min drive
  • Popular LocationStudland Beach and Nature Reserve38 min drive

Choose dates to view prices

About this area

Poole

Located in Poole, Haven Hotel is on the beach. Lighthouse, Poole's Centre for the Arts and Bournemouth Pavillion Theatre are cultural highlights, and travellers looking to shop may want to visit Tower Park and Castle Point Shopping Centre. Oceanarium and Sandbanks Beach are also worth visiting. With kayaking, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Poole travel guideOpens in a new window
Map

What's nearby

  • Sandbanks Beach - 1 min walk
  • Sandbanks Ferry Terminal - 2 min walk
  • Shell Bay Beach - 7 min walk
  • Brownsea Castle - 14 min walk
  • Studland Beach and Nature Reserve - 38 min drive

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 29 min drive

About this property

Haven Hotel

Delightful beach hotel with a sauna
This smoke-free hotel features an indoor pool, a bar/lounge and a sauna. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool and a 24-hour front desk.
Haven Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Poole hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, Polish, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Restaurants on site

  • The Point Restaurant
  • Pavilion Bar

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Beachfront location
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 5:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 256 out of 755 reviews
5 - Excellent 34%
Rating 4 - Good. 304 out of 755 reviews
4 - Good 40%
Rating 3 - Okay. 114 out of 755 reviews
3 - Okay 15%
Rating 2 - Poor. 54 out of 755 reviews
2 - Poor 7%
Rating 1 - Terrible. 27 out of 755 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly . Room was comfortable and well provided . Would recommend a stay and we will definitely visit again .
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chegamos (11:00) bem antes do check-in (15:00) fizeram o check-in sem problemas. O hotel é muito bem cuidado e o staff bem preparado para servir acima do esperado.
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Our room 308 was due for refurbishment our windows were changed on the last day while the sound from the ferry was noisy initially. Would have expected a refrigerator and a safe. Have booked for four days in August in a refurbished balcony room which we were able to see.
Stayed 4 nights in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
The hotel has stunning views, it needs uplift. I found the staff could not answer any questions about menu in Dining room. It was disappointing as hotel was highly recommended.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location but room is a bit dated. TV is very small for a luxury hotel and no hairdryer or dressing gowns in room. Very clean and new but not at the same standard as Harbour Hotel just up the road. Staff were very good and attentive though.
Stayed 1 night in Mar 2022