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"Easy parking, clean room and very good breakfast "

"Lovely refurbished double room in a quiet corner of the hotel. Convenient parking place £7.50 a day "

"Clean room picked riverside four poster . Not really a great riverside view due to flat roof . Water in the evening for the shower was like warm We did mention it and the morning it was sorted . Parking was good and easy . Lovely walk into the city . I thought breakfast was included and considering we already paid £215 midweek I think it was quite expensive without breakfast "

"The property was well located for an overnight stop on our way from Heathrow to family in Devon. Check in was smooth and staff welcoming. Room was ok. Bathroom floor prob needed a clean round edges as fluff and couple of dead flies were behind bathroom door. Shower was very hot. Hard to control temperature and at times was near scalding. The curtains in the bedroom had seen better days. Not hung properly so overall look tired. Bed sheets were clean and bed was comfy. Coffee and tea making avail but we didnt use. Lack of plugs made it difficult to dry hair as only mirror was on opposite wall near door. Breakfast: As it was a Bank Holiday Monday on the hotel info said served till 10.30am instead of the usual 9.30am. We arrived at 9.15am and told all the hot buffet items were finished but we could help ourselves to fruit and pastries, yoghurt. We were offered a cooked breakfast to order by staff. It would have been nice to know that May Day BH was not included in your regular later serving hours. Overall I had a good sleep after a long international flight. For the price paid it was fine. So minor adjustments in the decor and cleaning could be improved."

"Great hotel full of character. Next to the river and a short walk into the main town. Parking available at the back of the hotel. Staff were great, always friendly. Rooms differ from modern to very old. Rates are reasonable and the breakfast delightful. Have stayed here many times always good."

"Excellent hotel which was like the Tardis. Was nice to receive a room upgrade on arrival. Staff were all brilliant the food was very good both at dinner and breakfast. Would definitely return."

"The only problem we encountered with this hotel was that there wasn't a lift or secure place to leave our luggage. My husband and I are elderly and were on route to go on a cruise from Southampton so had two large heavy suitcases and there were no ground floor rooms available. The young lady on reception, however, was brilliant and took both cases to our room, not an easy feat! Really enjoyed our stay and will choose this hotel in the future."

"Parking was easy. Instructions were clear. Shower was amazing! "

"We found the Chapter House very comfortable. I slept well as the room (no. 4) was very quiet and the bed was so comfortable. Easy walk into town and near bus stops. Very close to the cathedral. The breakfast was excellent and the staff were lovely. Wouldn't hesitate to return."