Find Family-Friendly Hotels in Heytesbury

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"Clean and spacious room. Great location "

"Friendly and welcoming staff. Excellent dinner and breakfast. Building with character in central Frome. "

"The spa was nice but good do with some tidying/refurbishment"

"Pleasant stay, lovely by the river site. Very friendly and helpful staff. Highly recommended"

"The room was very clean & comfortable, including the bed. The staff were very friendly and helpful, in particular Bobo, who went out of his way to give us sliced limes to go in our gin and was such a lovely cheerful guy with a great sense of humour."

"Perfect"

"Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian."

"Towels were huge and fluffy, soaps were great-smelling. The room was quiet and roomy with a great shower. There were some dings on some walls that could use a spot of paint. The lock on the bathroom door could be updated too. I only notice these things because I’m the wife of a landlord. "