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Aparthotel

Oaks Hervey Bay Resort and Spa

4.5 star property

Choose dates to view prices

Oaks Hervey Bay Resort and Spa near Urangan Pier offers a peaceful escape with two coffee shops, a garden, hot stone massages, and a heated pool with sun loungers. Enjoy in-room WiFi, dry cleaning, concierge service, and an on-site restaurant for lunch and dinner.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
The current price is £127
includes taxes & fees
24 May - 25 May
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About this property

Oaks Hervey Bay Resort and Spa

  • Luxury aparthotel near Urangan Pier
  • Located close to Reefworld Aquarium and Hervey Bay Botanic Garden, Oaks Hervey Bay Resort and Spa provides a terrace, 2 coffee shops/cafes and a garden. Indulge in a body wrap, aromatherapy and a Thai massage at Mineral Earth, the on-site spa. The on-site restaurant, Bayswater Bistro, offers lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge), with a speed of 25+ Mbps.
  • You'll also find perks such as:
    • Heated pool, along with sunloungers
    • Free self-parking
    • Limo/town car service, 2 outdoor pools and tour/ticket information
    • Concierge services, massage treatment rooms and a vending machine
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 57 rooms have comforts, such as Hot tubs and first-run films, as well as perks, such as air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Jetted bath, free toiletries and hairdryers
    • 42-inch flat-screen TVs with satellite channels and first-run films
    • Furnished balconies or patios, separate sitting areas and LED light bulbs

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The price is £96
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65 per night.
Cots (infant beds) are available for AUD 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Oaks Hervey Bay Resort and Spa have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Oaks Hervey Bay Resort and Spa?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Oaks Hervey Bay Resort and Spa on 24 May 2026 start from £127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oaks Hervey Bay Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oaks Hervey Bay Resort and Spa?

Self-parking is free at this property.

What time is check-in at Oaks Hervey Bay Resort and Spa?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Hervey Bay Resort and Spa?

Checkout is at 10 AM.

Where is Oaks Hervey Bay Resort and Spa located?

Offering direct access to the beach, this Urangan aparthotel is in the city centre and within a 15-minute walk of Urangan Pier and Reefworld Aquarium. Hervey Bay Botanic Garden and Great Sandy Straits Marina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1144 out of 1787 reviews
Rating 8 - Good. 476 out of 1787 reviews
Rating 6 - Okay. 109 out of 1787 reviews
Rating 4 - Poor. 39 out of 1787 reviews
Rating 2 - Terrible. 19 out of 1787 reviews

Reviews

Verified

10/10 Excellent

Caryn

Liked: Cleanliness, check-in, communication, listing accuracy
We had a super stay! Staff was all friendly and helpful, we got a surprise upgrade to a penthouse suite which we didn’t need, but truly appreciated. The porch spaces took superior advantage of the views from this hotel. The pools were AMAZING and the parking safe and secure. Nice location to walk the pier and enjoy the downtown. Things do close early (like 4-5pm) so plan accordingly. Only the restaurant was a let down. Meh food and had to work to get silverware and napkins. Staff there was friendly. We would definitely stay again and recommend this resort!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mr Brett

Liked: Cleanliness, room comfort, communication
Clean, comfortable, great location to esplanade
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jock

Liked: Cleanliness, room comfort, communication
Great room efficient check in etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

clive

Liked: Cleanliness, property conditions & facilities, communication
Roomy apartment and all staff were excellent - friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and to a very high standard. Only complaint was we only had 1 night here. Breakfast at Salt Cafe superb.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Room cleaning in price. Staff members at counter to be nicer. (In the whole time i was there only one young lady was nice, everyone else made me feel like a inconvenience).
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

lindsay

Liked: Cleanliness, room comfort, communication
View was amazing and apartments so nice and cozy
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ondine Flavia

Liked: Cleanliness, property conditions & facilities, communication
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice hotel with great views across the sea and beach
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick. Rooms were spacious and had a nice view of the ocean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay the view was amazing excellent facilities
Stayed 1 night in Oct 2024
Verified

8/10 Good

adam

Liked: Amenities, communication
Pool is great for smaller children.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ludmila

Liked: Cleanliness, property conditions & facilities, communication
Very friendly family stay
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oaks is a fantastic holiday destination, the whole experience from check in to check out was so convenient. Heaps of eating and walking options close by, will be making an effort to stay there again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a couple of nights - plenty of casual eating options within walking distance.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely room, friendly reception, great facilitues on site
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sheree

Liked: Cleanliness, property conditions & facilities, communication
The pool view room was a great choice. Close to food options and a walk along the pier.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Locklen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Epic spot , comfy beds !!
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Amy

Liked: Amenities, property conditions & facilities
Pool was great! Staff were nice, but never got back to us on late check out. Apartment was nice but the floors were not overly clean, stained towel. Wouldn't bother ordering room service, most of our order didn’t arrive, when it did turn up it was cold or missing things.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Angus

Liked: Cleanliness, property conditions & facilities, communication
Staff very nice and helpful. The pool is great and rooms big and space
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

MELISA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hands down the best customer service experience reception crew very helpful and always welcoming my family had the best holiday ever!!!!! Definitely recommend this to anyone great experience we've had in a long time cant wait to come back
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property. Great views, walkable.
Stayed 1 night in Sep 2024