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This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Fab hotel. Well located. Rooms clean and modern. Staff very friendly.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Beautiful place.. amazing staff and beautiful piano bar too boot!

Great service and super clean

Property was very clean and easily accessible by public transport. Great location and friendly staff.

Everything was great, free cookies were also delicious

Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office. Big clean room and great food and drink options

Beautiful hotel ...1 of the best breakfasts

Loved the rooftop pool and fact it had long opening hours was amazing They left Prosecco and a treat as a surprise to make the special birthday weekend even better. Thanks art hotel I’m already googling my return!