Double Room (Super King - Oriel Indulgent) | Egyptian cotton sheets, premium bedding, desk, blackout curtains
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Reviews of Twr Y Felin Hotel

4 out of 5
Twr Y Felin Hotel
Caerfai Road, St Davids, Haverfordwest, Wales

Reviews

9.8

Exceptional

Rating 10 - Excellent. 112 out of 129 reviews" "
Rating 8 - Good. 13 out of 129 reviews" "
Rating 6 - Okay. 3 out of 129 reviews" "
Rating 4 - Poor. 1 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
A truly brilliant stay . The staff are outstanding and a special mention to Claire in the Blas restaurant. Can’t wait to return
Stayed 2 nights in Apr 2024

10/10 Excellent

NICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive the staff are just so welcoming friendly and helpful a wonderful team and everyone working there also. The art work is fabulous the rooms are just so lovely. Everabout this hotel and their staff is excellent. Thank you for the most wonderful stay and all your kindness
Stayed 2 nights in Nov 2023
Response from Emily Hale - Acting Assistant Reception Manager on 22 Dec 2023
Diolch yn Fawr! Thank you so much for this brilliant review. We are so delighted you found our team welcoming and friendly. Thank you for also highlighting that we have over 200 pieces of art at Twr y Felin Hotel. We do all really appreciate this review and we look forward to welcoming you back in 2024! Cofion Cynnes - Emily Hale, Acting Assistant Reception Manager

10/10 Excellent

Maysoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and highly recommend
Fabulous one night stay. Only booked the night before. Staff very friendly and welcoming. Rooms and bathrooms are sparkling clean, spacious, and modern. Integrated speakers in both, fridge, slippers and robes. Quiet and cozy. Close to the beach. Each room has its own outdoor terrace area with seating. Would love to visit again.
Stayed 1 night in Nov 2023
Response from Emily Hale, Acting Assistant Reception Manager on 20 Nov 2023
Thank you so much for this positive words. We really do appreciate them. It was our pleasure to have you stay with us. We look forward to welcoming you back soon. Cofion Cynnes, Emily Hale, Acting Assistant Reception Manager

10/10 Excellent

Betsy

Liked: Cleanliness, property conditions & facilities, room comfort
St Davids Windmill Hotel
This was a beautiful hotel in a beautiful location. Very comfortable bed. Very convenient location within walking distance of everything. Excellent restaurant in the hotel. We would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Emily Hale - Acting Assistant Reception Manager on 5 Nov 2023
Thank you so much for this wonderful review! We are so delighted to hear you enjoyed St Davids. We look forward to welcoming back in 2024. Cofion Cynnes, Emily Hale - Acting Assistant Reception Manager

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first rate hotel in a very special location.
Stayed 1 night in Aug 2023
Response from Fiona Willcox on 10 Sept 2023
Thank you for leaving such a positive review. It was our pleasure to have you stay with us. Kind Regards, Fiona Willcox, Reception Manager

10/10 Excellent

Arthur

Stayed 2 nights in Aug 2023

10/10 Excellent

andrew

Stayed 1 night in Jul 2023
Response from Fiona Willcox on 10 Sept 2023
Thank you so much for scoring us so highly. We are delighted that you enjoyed your stay. Kind Regards, Fiona Willcox, Reception Manager

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Original artwork throughout the hotel. Live performances in the gallery. The best eggs royale i have ever eaten, for breakfast. Great views ample parking inc electric charging points. Superb attentive but not obtrusive staff.
Stayed 2 nights in Jul 2023
Response from Fiona Willcox on 18 Jul 2023
Thank you so much for your wonderful review. We are delighted that you enjoyed your stay and breakfast at Blas Restaurant. We look forward to hopefully welcoming you back in the future. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Gina

Stayed 2 nights in Jul 2023
Response from Fiona Willcox on 15 Jul 2023
Thank you for your wonderful review and for choosing to stay at Twr y Felin, we do hope you are able to visit us again. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Anne

Stayed 3 nights in Jun 2023
Response from Fiona Willcox on 15 Jul 2023
Thank you so much for choosing to stay at Twr y Felin hotel and for giving us such a positive review, it is greatly appreciated. We look forward to welcoming you back in the future. Kind Regards Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th Birthday break
Truly memorable stay, lovely room with a sea view. Excellent evening meal in Blas restaurant and good breakfast
Private terrace with coastal view
Delicious onion risotto
Stayed 2 nights in Jun 2023
Response from Fiona Willcox on 15 Jul 2023
Thank you so much for leaving such a positive score and for sharing some of your pictures. We do hope we have the opportunity to welcome you back. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Mark

Stayed 3 nights in May 2023
Response from Fiona Willcox on 15 Jul 2023
Thank you for your high score. We are delighted that you enjoyed your stay at Twr y Felin. We look forward to hopefully welcoming you back in the future. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull staff, very welcoming and helpful.
Stayed 1 night in May 2023
Response from Fiona Willcox on 15 Jul 2023
Thank you so much for your lovely comments, it means so much to the team at Twr y Felin. We do hope you are able to return to us soon. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful few days at St David's
We really enjoyed our visit to this hotel. Just outside the main village and within easy walking distance of the cliff path and the cathedral. Very tranquil and relaxing. Ask for a view facing the sea if possible as you can clearly see Skomer. The staff are very attentive and the food offering is excellent.
Stayed 2 nights in Apr 2023
Response from Acting Assistant Reception Manager on 2 May 2023
Thank you for leaving such a lovely review. We are delighted that you were able to extend your stay with us in our beautiful location. We hope we have the opportunity to welcome you back soon. Kind Regards, Fiona Willcox

10/10 Excellent

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful experience.
Stayed 1 night in Apr 2023
Response from Acting Assistant Reception Manager on 2 May 2023
Thank you for taking time to review us. We are pleased you enjoyed your stay. Kind Regards, Fiona Willcox

10/10 Excellent

Mr Huw Groves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Acting Assistant Reception Manager on 2 May 2023
Thank you so much for this positive rating. We are so pleased that you enjoyed your stay. Kind Regards, Fiona Willcox

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation
Stayed 2 nights in Apr 2023
Response from Fiona Willcox, on 16 Apr 2023
Thank you for taking the time to review us. We are pleased that you enjoyed your stay at our hotel. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Nichola

Stayed 1 night in Apr 2023
Response from Fiona Willcox, on 16 Apr 2023
Thank you for your positive score. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Kind Regards, Fiona Willcox, Acting Assistant Reception Manager

10/10 Excellent

Katherine

Liked: Property conditions & facilities
Wonderful stay
Wonderful hotel with lovely ambience, interesting art work, lovely room and great food. Highly recommended.
Stayed 1 night in Feb 2023
Response from Fiona Willcox on 25 Feb 2023
Thank you so much for your lovely review and for sharing some of your photos. We are delighted that you enjoyed your stay in Wales' first contemporary art hotel and look forward to welcoming you back one day. Kind Regards, Fiona Willcox

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst at the end of January the Hotel was very quiet, we thoroughly enjoyed our visit. A little disappointed that the evening menu was exactly the same each night
Stayed 4 nights in Jan 2023
Response from Fiona Willcox on 25 Feb 2023
Thank you so much for your positive review and for taking the time to offer your feedback. We hope you will understand that as a 3-rosette restaurant, the AA requires consistency of quality dishes with the finest of local sourced ingredients that changes with the season. We are pleased that you enjoyed your stay and do hope that you will return. Kind Regards, Fiona Willcox

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best
Absolutely amazing place to stay staff very friendly and professional rooms far exceeded my expectations food was to die for easy check in and check out and amazing location
Stayed 1 night in Dec 2022
Response from Fiona Willcox, Reception Supervisor on 1 Jan 2023
Thank you so much for this fantastic review. We are delighted that you enjoyed your stay and do hope you are able to return soon. Kind Regards, Fiona Willcox

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable weekend break. Staff were friendly, helpful and efficient.
Stayed 2 nights in Dec 2022
Response from Fiona Willcox, Reception Supervisor on 29 Dec 2022
Thank you for your positive review. We are so pleased you enjoyed your break away and do hope you choose to stay with us again.Kind Regards, Fiona Willcox, Reception

10/10 Excellent

Chris

Stayed 1 night in Nov 2022

10/10 Excellent

Dr John

Stayed 1 night in Nov 2022
Response from Fiona Willcox, Reception Supervisor on 21 Nov 2022
Thank you so much for leaving us such a positive score. We are glad you enjoyed your stay. Kind Regards, Fiona Willcox, Reception Supervisor

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Fiona Willcox on 1 Nov 2022
Thank you so much for choosing to stay at Twr Y Felin. We hope to be able to welcome you back soon Kind Regards, Fiona Willcox, Reception Supervisor

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a beautiful location. Everything about this hotel was good. We ate at the Blas Restaurant one night which was lovely but if you like straightforward food this wouldn’t be for you.
Stayed 2 nights in Sep 2022
Response from Elise Christopher - Reception Manager on 18 Oct 2022
Thank you so much for your lovely review. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Roger

Stayed 2 nights in Sep 2022

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and amazing service
Really nice hotel. The breakfast was ok but every morning the poached eggs weren’t runny. The breakfast is one item of each. Eggs Benedict was nice (except the eggs). The room was nice. I had a windmill spacious room. The only let down was the bed. It wasn’t luxury which for £263 a night is want a better bed. It was basic and lumpy. It also wasn’t a super king bed it was too singles pushed together- no one wants to starfish in the middle of two singles pushed together :/. The pillows were too soft for me- my head disappeared as soon as I hit them so firmer or a choice to have firmer would have been better. I was glad it wasn’t the peak of the heatwave too as there was no air con. Other that it was perfect! The service and the people were amazing. The location and views are perfect.
Stayed 3 nights in Aug 2022
Response from Fiona Willcox, Reception Supervisor on 6 Sept 2022
Thank you for taking the time to offer your feedback after your stay with us over the Bank Holiday weekend and for your positive comments regarding our colleagues, their service and the beautiful location. For future guests, please do let us know if you have any specific requests for dining and our restaurant team will be delighted to accommodate these for you. Thank you for your comments regarding our beds which have been passed on to the team. Should you choose to return, please do mention on booking that you would prefer firmer pillows which we can provide for guests. Kind Regards, Fiona Willcox

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights Mid August and we thoroughly enjoyed, Staff and location fantastic, nice touch being shown to your room along with an explanation of how things work. Definitely stay again in the very near future. Chris Joseph Swansea.
Stayed 2 nights in Aug 2022
Response from Fiona Willcox on 22 Aug 2022
Thank you so much for your lovely review. We are so pleased that you enjoyed your stay and can't wait to welcome you back. Kind Regards, Fiona Willcox, Reception Supervisor

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2022
Response from Fiona Willcox, Reception Supervisor on 21 Aug 2022
Thank you so much for your positive review.

10/10 Excellent

Tanja Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Nice hotel with very friendly staff and a good restaurant. Nice room with a view of the park. Everything very tidy and courteous. A nice place to stay.
Stayed 2 nights in Aug 2022
Response from Fiona Willcox, Reception Supervisor on 21 Aug 2022
Thank you so much for your lovely review we are pleased you enjoyed your stay. Kind Regards, Fiona Willcox, Reception Supervisor

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, fabulous staff, fabulous location!
We had a wonderful 6 night stay at Twr Y Felin hotel and can't recommend it highly enough. It's very contemporary, comfortable and impeccably clean, but best of all the staff couldn't be more friendly, welcoming and helpful (special mention for Carl and Fiona, who, amongst other things, imparted their local knowledge with great recommendations for places to visit). We only had breakfast at the hotel, and it also didn't disappoint (scrambled eggs and eggs benedict highly recommended). It was our first visit to Pembrokeshire and we will definitely return.
Stayed 6 nights in Jul 2022
Response from Assistant Reception Manager on 21 Aug 2022
Thank you so much for your incredible review and kind words about our team members. We are all so delighted that you enjoyed your stay in Twr y Felin and St Davids. We are looking forward to welcoming you back soon. Kind Regards, Alejandra Carreno, Assistant Reception Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Fiona Willcox, Reception Supervisor on 21 Aug 2022
Thank you so much for your positive review.

10/10 Excellent

Mandy

Stayed 1 night in Jul 2022
Response from Fiona Willcox, Reception Supervisor on 21 Aug 2022
Thank you so much for your positive review.

10/10 Excellent

David Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff.
Stayed 2 nights in Jun 2022
Response from Fiona Willcox, Reception Supervisor on 10 Jul 2022
Thank you for awarding us the highest score and for highlighting the wonderful team at the hotel. We do hope you are able to visit us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Fiona Willcox, Reception Supervisor on 10 Jul 2022
Thank you for awarding us such a high score, it really means a lot to the team at Twr y Felin. We look forward to welcoming you back.

6/10 Okay

Stephen

Stayed 4 nights in May 2022

10/10 Excellent

Jiang

Stayed 3 nights in Mar 2022
Response from Fiona Willcox, Reception Supervisor on 10 Jul 2022
Thank you for your positive review. We are glad you enjoyed your stay.

10/10 Excellent

Steven

Stayed 2 nights in Feb 2022
Response from Elise Christopher - Reception Manager on 26 Mar 2022
Thank you so much for your wonderful high score review. We are delighted that you enjoyed your stay and we look forward to hopefully welcoming you back in the future.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our Valentines weekend stay.
Stayed 1 night in Feb 2022
Response from Elise Christopher - Reception Manager on 26 Mar 2022
Thank you so much for your review. We are delighted you enjoyed your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Everything was fabulous and staff were all friendly and helpful. Definitely would recommend and we will return.
Stayed 2 nights in Dec 2021
Response from Elise Christopher - Reception Manager on 11 Dec 2021
Thank you so much for choosing to stay at Twr y Felin Hotel. We are delighted that you enjoyed your stay and we look forward to welcoming you back.

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Luke Phillips - Reception Manager on 2 Oct 2020
Thank you so much for choosing to stay with us at Twr y Felin Hotel. We look forward to welcoming you back in the future.

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2020
Response from Adelle Sutherland - Reception Supervisor on 23 Sept 2020
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Luke Phillips - Reception Manager on 21 Aug 2020
Thank you so much for your review and staying with us. We look forward to welcoming you back very soon.

10/10 Excellent

Rajinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
It was a very comfortable stay, nice rooms, clean although a little dusty here and there. Excellent food for dinner and breakfast. Attentive and friendly staff. Great location.
Stayed 2 nights in Jul 2020
Response from Luke Phillips - Reception Manager on 6 Aug 2020
Thank you so much for choosing to stay with us, so soon after we have opened with our COVID-19 rules in place. We are so please dyou enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Luke Phillips - Reception Manager on 31 Jul 2020
Thank you so much for your kind review. We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Impressively decorated and excellent facilities. The service and food were both amazing and it's in a great location for the coastal path and exploring St David's itself.
Stayed 2 nights in Feb 2020
Response from Luke Phillips - Reception Manager on 18 Feb 2020
Thank you so much for choosing to stay with us at Twr y Felin Hotel. We are delighted that you took full advantage of the location of the hotel being so close the Pembrokehsire Coastal Path. For future guests, we are just a short 10 minute walk down to Caerfai Bay. My colleagues and I look forward to welcoming you back again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well kept, well designed and superbly presented hotel. Some fantastic art and really pleasant staff. If I could have one more thing, a pool and sauna, but I have to say I highly recommend a visit here.
Stayed 2 nights in Nov 2019
Response from Bethan Pounder on 12 Nov 2019
Thank you so much for your review. We are all so pleased you enjoyed your stay with us at Twr y Felin Hotel. We look forward to welcoming you back in the future. Kind Regards, Bethan Pounder, Assistant Reception Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Brilliant hotel, super comfortable bed and great service.
Stayed 1 night in Nov 2019
Response from Bethan Pounder on 12 Nov 2019
Thank you for your wonderful review. We look forward to welcoming you back to Twr y Felin Hotel in the future. Kind Regards, Bethan Pounder, Assistant Reception Manager