Search Harpole Cottages

"Ideal overnight stay close to The Stables music event"

"I loved the location, with a beautiful view of the a pich ,clean room, and a cozy hotel. 😊"

"Yes"

"Clean room. Staff friendly and helpful. Swimming pool available but have to book only 30min. Enjoyable breakfast. "

"It was fine "

"Staff were very helpful, to all guests. observed some above and beyond by some staff members "

"Not up to usual Ramada standard, very basic restaurant/Bar/seating area/Staff.Nice rooms"

"I arrived just before 7pm to find a queue of people in the lobby, it quickly became apparent that there was an issue, a technical one. You had just one single member of staff on reception who was trying to deal with it. However it was a struggle and it took over half an hour to be acknowledged, let alone get a room. I was tired after a long day so it wasn't ideal but I appreciate technical faults happen. However, on identifying that without a key I had no access to light or heating I tried to address it with the receptionist but she stated there was nothing she could do so I had just my torch on my phone and the TV ( fortunately I had electric) to light the room. I and other guests were told we would get a key card in about an hour but mine never emerged and I couldn't leave my room to investigate. I kept checking to see if it had been left outside but by 11pm when I retired to bed it was still not there. Come the morning I had no choice but to continue to operate in the dark and even when at 09.20 am I called reception and a male said he would bring a key and iron I requested it never emerged. When I left, having to abandon any hope of light or an iron to aid my getting ready I was surprised to find a female on reception who herself was shocked that I never had a key and h as d experienced the issues I had This is shocking service, I have stayed many times and have never had anything quite so bad to deal with. Yes the receptionist was doing her best but my question"

"Lovely grounds, greeted by great staff, complimentary upgrade to state room for anno"