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Reviews of Royal Hotel

3 out of 5
Royal Hotel
19 Hang Chao, Phuong Cat Linh, Quan Dong Da, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

van

Travelled with family
Good services and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Việt on 17 Jun 2023
Thanks you. Have a nice trip. See you again.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2020

8/10 Good

Sam, England

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, lovely staff and nice breakfast. Rooms are quite spacious for a Hanoi hotel, as buildings are built upwards and long. Staff were helpful and could recommend some good places to go.
Stayed 3 nights in Nov 2018
Response from thinh on 14 Feb 2020
thank you so much

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities
一人旅で利用させていただきました。旧市街からはちょっと距離が離れていますが、散歩がてら普段のハノイの街並みも見られたので、個人的には満足のいく滞在先でした。スタッフの方も、ほぼ英語が通じますし、皆さん大変親切です。設備に関しては、部屋に備え付けのドライヤーの接続不良がありましたが、何回かコンセントを抜き差しすれば問題なく電源が入りました。それ以外は、ベッドも清潔でしたし、アメニティも充実したので、全く問題はありませんでした。オススメできるホテルです。

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from thinh on 14 Feb 2020
thank you so much

6/10 Okay

Daiちゃん, 東京

Liked: Staff & service
Disliked: Property conditions & facilities
ベトナム美術博物館に近い。 旧市街へもぶらぶら行けます。ホテルスタッフはプロっぽくなく好印象を持てました
Stayed 1 night in Sep 2018
Response from thinh on 14 Feb 2020
we hope serve you next time

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Although no stay here long time but enjoy enthusiastic style of service staff, enthusiasm, thoughtful. Clean rooms, reasonable prices. very great trip.
Stayed 1 night in Nov 2017
thank you so much, madam. I hope you will stay with us next time when you come back Viet Nam .We wish you will be happy and successfull all time