Title: SQ HANG GAI HOTEL & SPA Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SQ HANG GAI HOTEL & SPA Luxury hotel with full-service spa and fitness centre ![Front of property](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/ca9beb71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 7:30 AM to 10 PM, pool loungers](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/59b8dfaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/aa6dea18.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite with Terrace | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/b0d5c12c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Balcony, City View | Balcony](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/b6193a87.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Silk Queen Hotel in central Hanoi offers a daily manager's reception, spa services like Swedish massages, a sunny terrace, and an outdoor pool. Amenities include an on-site restaurant, bar, gym, and roundtrip airport shuttle. 8.8 Excellent ## Popular amenities - Bar - Pool - Spa - Gym - Room service - Laundry £49 includes taxes & fees 15 Nov - 16 Nov ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8828788&PinnedHotelID=8828788&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Double or Twin Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/538dd619.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 8.0 Very good 8 reviews ### Highlights Soundproofed Air conditioning Fridge LED TV Premium bedding Separate bedroom Down duvet Bidet - 301 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/5288e1b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room, 1 Bedroom, City View 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Down duvet Separate bedroom - 377 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Large Single Beds ![Suite, Balcony, City View | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/54140915.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony, City View 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Down duvet Separate bedroom - 592 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/b38884f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, 1 Bedroom, City View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Down duvet Separate bedroom - 538 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds ![Executive Double or Twin Room, City View | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/907e5a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room, City View 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Down duvet Separate bedroom - 484 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Large Single Beds ![Suite with Terrace | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8830000/8828800/8828788/2354962f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Terrace ### Highlights Furnished balcony Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Down duvet Separate bedroom - 753 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03155%2C105.84946&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xQuOwzU00s5ydVcT9f4Iu8qIN_A=) 100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000 #### What's nearby - Hoan Kiem Lake - 2 min walk - 0.1 miles - Hanoi Old Town Night Market - 5 min walk - 0.3 miles - Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles - St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles - Hanoi Opera House - 15 min walk - 0.8 miles #### Getting around - Hanoi Long Bien Station - 15 min walk - Hanoi (HAN-Noi Bai Intl.) - 41 min drive #### Restaurants - ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk - ‪Met Restaurant - ‬2 min walk - ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk - ‪Gau Coffee & Bakery - ‬1 min walk - ‪Phở Gà Hàng Hòm - ‬2 min walk ## About this property ### SQ HANG GAI HOTEL & SPA Luxury upscale hotel near Hoan Kiem Lake Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near SQ HANG GAI HOTEL & SPA, which provides a free daily manager's reception, a terrace and dry cleaning/laundry services. Indulge in a massage, thalassotherapy and a body wrap at Silk Spa, the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also find perks such as: - An outdoor pool, along with sunloungers - A round-trip airport shuttle (surcharge), express check-in and free newspapers - A gift shop, concierge services and a TV in reception - Multilingual staff, a lift and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 60 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 32-inch LED TVs with cable channels and DVD players - Wardrobes/cupboards, fridges and on-request microwaves ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16660000/16652200/16652182/2f1dc210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Champton Hanoi Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 636 reviews £52 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16652182&PinnedHotelID=16652182&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/23000000/22140000/22132000/22131979/0348f7a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Paon Hotel & Spa Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 68 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=22131979&PinnedHotelID=22131979&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/115000000/114440000/114440000/114439958/952dcd8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Tesori Hotel Old Quarter - 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30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/21bf03b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 589 reviews £110 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=94594530&PinnedHotelID=94594530&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Train station pick-up shuttle (surcharge) - Onsite motorcycle parking only ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Silk Queen Bar ### Things to do - Full-service spa - Gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - DVD player - Free babysitting - Free supervised activities for children - In-room refrigerator - Laundry facilities - Microwave on request - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Thalassotherapy - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Hardwood flooring in room - Lift - Wheelchair-accessible path of travel ### More - 1 building - 11 floors - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LED TV with cable channels - DVD player - Tablet computer ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Microwave on request - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Free local calls - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 16 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 600000.0 per day. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: VND 600000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:30 AM to 10 PM No pets and no service animals are allowed at this property Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision ### Property is also known as Silk Queen Hotel Hanoi Silk Queen Hotel Silk Queen Hanoi Silk Queen Silk Queen Hotel SQ HANG GAI HOTEL & SPA Hotel SQ HANG GAI HOTEL & SPA Hanoi SQ HANG GAI HOTEL & SPA Hotel Hanoi ## Frequently asked questions ### Does SQ HANG GAI HOTEL & SPA have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:30 AM to 10 PM. ### How much does it cost to stay at SQ HANG GAI HOTEL & SPA? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at SQ HANG GAI HOTEL & SPA on 15 Nov 2025 start from £49.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is SQ HANG GAI HOTEL & SPA pet-friendly? > No, pets are not allowed at this property. ### How much is parking at SQ HANG GAI HOTEL & SPA? > Motorbike parking only. ### What time is check-in at SQ HANG GAI HOTEL & SPA? > Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at SQ HANG GAI HOTEL & SPA? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does SQ HANG GAI HOTEL & SPA provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies. ### Where is SQ HANG GAI HOTEL & SPA located? > This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Hoan Kiem Lake and Hanoi Opera House are also within 1 mile (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SQ HANG GAI HOTEL & SPA Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 25 6 - Okay 8 4 - Poor 3 2 - Terrible 0 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Scott 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector. ##### Scott Stayed 4 nights in Oct 2025 ### 8/10 Good #### Alyson 28 Aug 2025 Amazing location.. Lovely staff.. for the price it's pretty good.. ##### Alyson Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Ida 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic staff perfect family room! ##### Ida Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mario 21 Jun 2025 Liked: Cleanliness, amenities Great location ##### Mario Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Angela 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby. ##### Angela Stayed 3 nights in May 2025 ### 10/10 Excellent #### Alita 5 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating. ##### Alita Stayed 2 nights in May 2025 ### 8/10 Good #### chao hsiang 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, nice service ![](https://a.travel-assets.com/ugc/hotel-reviews/1afa56e5-96b2-45c3-92ea-a73b20eb18d8-1748758702565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### chao hsiang Stayed 3 nights in May 2025 ### 10/10 Excellent #### Svein Atle 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location. Nice place ##### Svein Atle Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Debbie 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful boutique hotel Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone ##### Debbie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Claire 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is brilliantly positioned in the old quarter of Hanoi. The beds and pillows are top quality and comfortable. The room (family, 3 bed) was spacious with plenty of storage space. The 'city view' consisted of the side of a building which was a bit disappointing but since we didn't spend very much time in the room this was fine. We prefer to eat a late breakfast and by the time we ate breakfast at around 8:45/9:00am, the cooked elements were only lukewarm, however, eggs are made to order and there's a varied selection of cold dishes too. Had a lovely stay at this hotel. ##### Claire Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Geoffrey 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, helpful staff, nice room/bed. ##### Geoffrey Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Russell 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located with shops, eateries and massage spas everywhere in walking distance. ##### Russell Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Jasmin 4 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good ##### Jasmin Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Donald 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again. ##### Donald Stayed 20 nights in Jan 2025 ### 8/10 Good #### Øyvind 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice People, newly renovated hotel. ##### Øyvind Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### lindsey Marie 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day! ##### lindsey Marie Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Nigel 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding stay. Can’t thank the hotel enough for the ease in which we felt welcomed. From days and weeks before the stay, emailing/whatsapping to make sure I had everything planned. All the way through the stay with booking taxis and offering advice for best things to do in Hanoi. Thank you ##### Nigel Stayed 2 nights in Apr 2025 ### 8/10 Good #### Debbie 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Needs more dinning options eg lunch and or dinner. Bar area would also be good. Overall was a good stay but could be better wrh above changes ##### Debbie Stayed 4 nights in Feb 2025 ### 4/10 Poor #### YU 7 May 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort ・staffs are very helpful and kind ・breakfast not too bad ・bathroom is not that clean and bathtub easily got stuck and it was really annoying ・I booked city view room but there was no city view from my room ##### YU Stayed 3 nights in May 2025 ### 10/10 Excellent #### Nicholas 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice. ##### Nicholas Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Kei 26 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The good thing about this hotel is the location. It's close to Hoan Kiem Lake. Spas, restaurants, and shopping are all within walking distance. It's lively outside until late at night, but it's not that bad inside. It's nice that there's a bathtub, but it was the worst when the sink and toilet got flooded after taking a shower. It's okay for single use, but if you're staying with a partner, the person who uses the bathroom later won't feel very good. And there was another big problem. I left my T-shirt and bracelet at this hotel. At first, I thought it was only the bracelet that was lost, so I asked the manager about it, but he said that they hadn't found anything else. However, I later realized that I had also left my T-shirt in the room, which seemed strange. A small bracelet might be overlooked, but I can't imagine that the cleaning staff would miss a T-shirt as well. So, unfortunately, it's possible that the cleaning staff didn't do their job properly. The front desk manager was very nice, but my experience at this hotel was not very good. Please be careful with your personal belongings. If you forget them, they won't come back. ##### Kei Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Teck Heng 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out. Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response ! ##### Teck Heng Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Yukiko 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities スタッフがとても親切に対応してくださいました ##### Yukiko Stayed 3 nights in Oct 2025 ### 8/10 Good #### Katsuya 5 Oct 2025 ##### Katsuya Stayed 2 nights in Sep 2025 ### 6/10 Okay #### TAKAAKI 2 Oct 2025 コンパクトで古い建物ながら清掃やベッドメイキングは満足出来た。 ダブルベッド希望したがツインになっていた。その後、変更してもらえたが、部屋の広さがかなり狭くなり残念な気分になった。 ##### TAKAAKI Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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