Aira Boutique Hanoi Hotel & Spa

Photo gallery for Aira Boutique Hanoi Hotel & Spa

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio
Premium bedding, free minibar, in-room safe, desk

Overview of Aira Boutique Hanoi Hotel & Spa

VIP Access

Aira Boutique Hanoi Hotel & Spa

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000

Explore the area

  • Popular LocationSt. Joseph's Cathedral14 min walk
  • Popular LocationHo Chi Minh Mausoleum14 min walk
  • Popular LocationHoan Kiem Lake16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)38 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Hanoi

Aira Boutique Hanoi Hotel & Spa is located in Ba Dinh, a neighbourhood in Hanoi, and is near the airport and near a metro station. Shoppers can visit Dong Xuan Market, while everyone can enjoy the natural beauty of Lenin Park and Hoan Kiem Lake. Travelling with kids? Don't miss Train Street. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Train Street - 3 min walk
  • Lenin Park - 3 min walk
  • St. Joseph's Cathedral - 14 min walk
  • Ho Chi Minh Mausoleum - 14 min walk
  • Hoan Kiem Lake - 16 min walk

Getting around

  • Hanoi Railway Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • Hưng Phát - 2 min walk
  • Brother's Cafe - 3 min walk
  • The Red Train Hanoi - 3 min walk
  • Railwaystation Bar - 3 min walk
  • Highlands Coffee - 3 min walk

About this property

Aira Boutique Hanoi Hotel & Spa

Family-friendly Hanoi hotel in Ba Dinh, near Train Street
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Essencia Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Languages spoken

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 15 for adults and USD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Essence Restaurant
  • AIRA

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Wine-tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Hand-held showerhead
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Couples dining
  • Renovated entire property – November 2017
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 15 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 358 out of 491 reviews
5 - Excellent 73%
Rating 4 - Good. 115 out of 491 reviews
4 - Good 23%
Rating 3 - Okay. 11 out of 491 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 491 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 491 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late evening and stayed at the hotel for 3 nights. After a couple of very minor issues with our room, the hotel manager (Ting) came in on his day off to speak with us. The customer service was truly exceptional and we thoroughly enjoyed our time here. It’s a great location too in a quiet area, but walkable to the old quarter and the mausoleum. The beds are comfy, the breakfast was varied, the pool was small but refreshing, and the staff were all delightful. The on-site restaurant is also really good, rated in the top 10 in Hanoi I think. Thank you for a lovely stay.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have been happier with my 4 day stay here. The hotel itself is very nice, boutiquey, we’ll equipped but the staff make it special. So friendly, helpful and efficient. Plus good food, nice rooftop pool, spa…. I cannot fault it at all. I never usually return to the same place twice but next time I’m in Hanoi I’m staying here again.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel especially for the price. The rooms are fairly modern and the staff was great. The hotel also kept our big bag while we went a night for ha long cruise. The staff was also very helpful answering all our questions. The only part that I think could be improved is the breakfast which is quite basic with few options
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Great property in a wonderful neighborhood in Hanoi. Rooms are clean and comfortable. Staff is wonderful and attentive. Our first stop in Vietnam and we couldn’t be happier! Lots of local people, a sprinkling of expats and in walking distance to great food and bars. It reminds me of lively neighborhoods in NYC, Hanoi style.
Stayed 1 night in Apr 2022