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New Era Hotel and Villa

4.5 star property
Luxury hotel connected to the convention centre in Hanoi with free valet parking

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Photo gallery for New Era Hotel and Villa

Aerial view
40-inch flat-screen TV with cable channels, TV
In-room dining
Reception
Luxury Studio Suite, 1 King Bed, Pool Access, City View | Water view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Studio Suite, 1 King Bed, Pool Access, City View

Luxury Studio Suite, 1 King Bed, Pool Access, City View | 1 bedroom, minibar, in-room safe, desk

Luxury Studio Suite, 1 King Bed, Pool Access, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room, River View

Premier Double or Twin Room, River View | Coffee and/or coffee maker

Premier Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Bidet
  • 269 sq ft
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View | 1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Large Single Beds
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About the area

Map
17 Nguyen Van Cu Str., Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min drive - 1.6 miles
  • Thang Long Water Puppet Theatre - 3 min drive - 1.6 miles
  • Hanoi Old Town Night Market - 3 min drive - 1.6 miles
  • Hanoi Opera House - 4 min drive - 2.3 miles
  • Ho Chi Minh Mausoleum - 5 min drive - 3.2 miles

Getting around

  • Hanoi Gia Lam Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive

Restaurants

  • ‪LoBi Cafe - ‬7 min walk
  • ‪Bún chả 74 Ngọc Lâm - ‬9 min walk
  • ‪Steak Way - ‬9 min walk
  • ‪Lẩu Hải Sản 67 - ‬10 min walk
  • ‪Ngan Chặt Gật Đầu - Ngọc Lâm - ‬8 min walk

About this property

New Era Hotel and Villa

Luxury hotel near Aeon Mall
Located close to Thang Long Water Puppet Theatre and Hoan Kiem Lake, New Era Hotel and Villa provides an adjacent golf course, a terrace and a coffee shop/cafe. Tee up with amenities such as golf caddies at this hotel. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and extended parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a 24-hour front desk
Room features
All 59 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

English, Vietnamese

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9.4 out of 10, Exceptional, 13 reviews
Palago Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 320,000 for adults and VND 240,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Golf caddies
  • Gym
  • Karaoke
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 2 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 320000 for adults and from VND 240000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 550000 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

New Era Hotel Villa Hanoi
New Era Hotel Villa
New Era Villa Hanoi
New Era Villa
New Era Hotel and Villa Hotel
New Era Hotel and Villa Hanoi
New Era Hotel and Villa Hotel Hanoi

Frequently asked questions

Does New Era Hotel and Villa have a pool?

Yes, this property has an outdoor pool.

Is New Era Hotel and Villa pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Era Hotel and Villa?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at New Era Hotel and Villa?

Check-in start time: 2 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at New Era Hotel and Villa?

Checkout is at noon.

Does New Era Hotel and Villa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 550000 per vehicle applies.

Where is New Era Hotel and Villa located?

Located in Long Bien, this luxury hotel is 2.6 mi (4.2 km) from Aeon Mall, and within 6 mi (10 km) of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Opera House and Embassy of China are also within 6 mi (10 km). Hanoi Gia Lam Station is 25 minutes by foot.

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New Era Hotel and Villa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It is a very good hotel! The only thing we thought was a little problematic for travelers is that it is far away from the old town, so you have to take a taxi to get there. But everything else was very good!
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Long Bien

This hotel stands out as the best choice in the Long Bien district of Hanoi. The junior suite room on the 7th floor of the 'luxury' wing of the hotel was in excellent condition, had all the required amenities and a great view of the famous Long Bien Bridge. I was also pleased that all the Value Added Promotions mentioned during the booking process were confirmed during my check in.
Stayed 1 night in Dec 2019

8/10 Good

BALAKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Seongjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

G.C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
元々コストパフォーマンスが良く、清潔でスタッフの対応にも満足していたが、新館が出来てよりホテルのグレードが上がった。新館の部屋の作り、家具、その他は四つ星ホテルでも上のランクに匹敵する。唯一の欠点は、シャワーの水圧が低い事。ただし、水圧が低い事を考慮しても、この価格でこの質なら私は満足です。
Stayed 1 night in Mar 2019

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Escape noise from old quarter.

It is the only place you can slumber to snore at night. Ask for “river view” (actually not much view), high floor. Very quiet. No traffic noise. Hotel bed is comfortable. The hitel manager sitting at the lobby is very helpful. He is seriously to handle my complaint, that no WiFi at room. He came to my room to investigate and found that the router outside my room is off. He is great anyway.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

HIDEKAZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで快適なホテル

ホテルの建物自体はこじんまりとしていますが、部屋も広く清潔で快適に滞在できました。周辺も静かでゆっくりできました。 一点だけ、カードキーがエラーになってしまうのでその都度フロントに行かなければならなかったことは残念でした。ただ、ホテルスタッフは毎回嫌な顔をせずに対応してくれたので良かったです。
Stayed 6 nights in Nov 2018

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルは寝るだけ、清潔で静かであれば良い人にお勧め。

観光利用としては、ハノイ中心街から少し遠いですが、ハノイ唯一のイオン(大型店舗)が近くにあり、市内の定番の観光地を行き終えたハノイリピーター、豪華なホテルより清潔であれば豪華なホテルである必要はない人にはうってつけ。スタッフもとてもフレンドリーで、設備は古いがキッチリ整備されている。
Stayed 2 nights in Oct 2018

8/10 Good

Room607, Japan

Liked: Cleanliness, staff & service

Satisfaction that exceeds the price.

The staff is very friendly. The room is not new. However, it is very well managed and clean. Taxis can also be immediately secured. I think that I am higher quality than the price. The downside is that it is only a little far from the sightseeing spot.
Stayed 4 nights in Jun 2018

10/10 Excellent

Cheng Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel close to Hanoi city centre

Hanoi city centre just 1 bridge far but much quieter and clean. The lobby, breakfast restaurant and outdoor dining area... can't believe there just a small hotel with only few rooms (that i saw). Completed room amenities and equipment. Feel like this hotel is plan to be a small but luxury one, somehow my room shower tap was leaking. Also the temperature of hot tap water were too high that hard to adjust the shower to the comfortable temperature. However, a little defect won't change my mind to stay here if I come back to Hanoi again. Last, I would like to thank the hotel reception staff's patient that explaining nicely to my argue due to I didn't realize I booked wrong room type.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Staff very friendly and helpfull. Good location not far from the center. Room very nice as shown in pictures.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel is okay but...

There was a small bug in the bed.
Stayed 1 night in Mar 2018

10/10 Excellent

Go

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

観光目的以外なら立地が少々遠い、それ以外は大満足。

観光利用としては、各観光地・レストランから遠く今一つ。ただし、スタッフは皆親切で、対応も良い。設備は決して新しくはないが、シャワーの湯量も十分で、設備管理も行き届いている。ベットは、私には少々硬過ぎた。この価格でこの質なら、立地は悪くとも私は十分満足出来ました。
Stayed 5 nights in Nov 2017

10/10 Excellent

jengo, koreA

Liked: Cleanliness, staff & service, property conditions & facilities

싸고 고급스런 호텔

하노이 중심에서 다리 하나 건너면 갈 수 있음 시설 좋고 직원들이 친절함 하지만 주변에 아무것도 없는 것이 단점
Stayed 1 night in Nov 2017

10/10 Excellent

GO, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel which is suitable for price.

Hotel which is a little far from sightseeing spot. But it is a very good hotel if you understand it. Hotel staff is very friendly and helpful. The facilities of the room are also clean and adequate. However, I have Bed was a little stiff. I will choose this hotel next time I will come to Hanoi.
Stayed 11 nights in Sep 2017

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant well presented hotel with great service

A very enjoyable hotel - was at first dubious given its location but that changed quickly. Only a short taxi drive to the old quarter / lake and the shopping, it is a well put together hotel with extremely helpful and friendly staff. Was impressed with the service. Room was very comfortable, with a great bed. Bathroom was a decent size and spotless. Amenities were more than sufficient. Would stay there again very happily.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecable hotel. De EXELENCIA

Exelente. Atención y establecímiento. Personal para recibirte y despedirte DESDE LA VEREDA. Atentos y cuidadosos tanto dentro como fuera del hotel durante tu estadía.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Aleksandr, Kursk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

всем на плевать на туристов

живут своей жизнью! А туристы как мешок денег для жизни!

6/10 Okay

Azzioui

Liked: Cleanliness, room comfort
chambre tres bruyante

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
only close to the industrial area, as we booked. Breakfast is good.

6/10 Okay

TW, Hong Kong

Liked: Cleanliness, room comfort

酒店幫你電召scam taxi，對比36條街是靜的

我住301，因為房間是在電梯旁，晚上很吵，很早就開始房間清潔，很嘈吵。 房層門外有煙味 酒店早餐很豐富，很好吃，讚！ 如果之後去下龍灣cuisine，pick up車是不到的，要自行到opera house 酒店幫你電召的都是scam taxi,累我多付10倍車資