Wyndham Grand Plaza Royale Hangzhou

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near West Lake

Located close to Broken Bridge and Hangzhou Tower Shopping Mall, Wyndham Grand Plaza Royale Hangzhou provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

The current price is £80
includes taxes & fees
7 Oct - 8 Oct

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, and a view of the city through the windows.

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a desk with a computer, a TV, and a view of the city.

Executive Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier King Bed Room

A spacious hotel room with a large bed, two bedside tables, a chandelier, a TV, and a view of the city.

Premier King Bed Room

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Bed Room

A modern bathroom with a bathtub, a sink, a toilet, and a shower area.

Deluxe King Bed Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Business Suite, 1 King Bed, Non Smoking

A modern bathroom with a glass shower enclosure, a toilet, a sink with a vanity, and a large mirror.

Business Suite, 1 King Bed, Non Smoking

  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mountain View Twin Room

A hotel room with a large TV, a desk, two beds, and a view of the outdoors.

Mountain View Twin Room

  • Mountain view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Mountain View King Room

A hotel room with a large TV, a desk, two beds, and a view of the outdoors.

Mountain View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Beds Room

A hotel room with a large bed, a desk with a computer, a television, and a chandelier.

Deluxe Twin Beds Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Premier Twin Beds Room

A hotel room with two beds, a desk with a computer, a TV, and a large window offering a city view.

Premier Twin Beds Room

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

View all photos for DOUBLE DELUXE

A hotel room with a large bed, a television, a desk, and a view of the outdoors.

DOUBLE DELUXE

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet
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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Wyndham Grand Plaza Royale Hangzhou is in a shopping district and on a lake. Broken Bridge and Wulin Square are notable landmarks, and some of the area's popular attractions include Hangzhou Botanical Garden and Song Dynasty Town. West Lake and Hangzhou Tower Shopping Mall are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Hangzhou travel guide
Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    10 min walk - 0.6 miles
  • Wulin Night Market
    9 min walk - 0.5 miles
  • Wulin Square
    15 min walk - 0.8 miles
  • Hangzhou Tower Shopping Mall
    16 min walk - 0.9 miles
  • Hangzhou China Silk Town
    3 min drive - 1.6 miles

Getting around

  • Fengqi Road Station
    6 min walk
  • Hangzhou Station
    12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    39 min drive

Restaurants

  • KFC (肯德基)
    4 min walk
  • 苏小蟹
    4 min walk
  • CHAGEE 霸王茶姬
    5 min walk
  • 翠园 Jade Garden
    13 min walk
  • Starbucks
    8 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

  • Luxury hotel near West Lake
  • Located close to Broken Bridge and Hangzhou Tower Shopping Mall, Wyndham Grand Plaza Royale Hangzhou provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and express check-in
    • Multilingual staff, a 24-hour front desk and concierge services
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 293 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, down duvets and free cots/infant beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • 37-inch LCD TVs with cable channels
    • Balconies or patios, recycling and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 308.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Rollaway bed fee: CNY 308.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 18 June to 31 December
Pool access available from 8:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Wyndham Grand Plaza Royale Hangzhou have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 8:30 AM to 9:30 PM.

How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Wyndham Grand Plaza Royale Hangzhou on 7 Oct 2026 start from £80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Grand Plaza Royale Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Grand Plaza Royale Hangzhou?

Self-parking is free at this property.

What time is check-in at Wyndham Grand Plaza Royale Hangzhou?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Grand Plaza Royale Hangzhou?

Checkout is at noon.

Where is Wyndham Grand Plaza Royale Hangzhou located?

Located in Downtown Hangzhou, this luxury hotel is within a 15-minute walk of West Lake and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 1 mi (2 km). Fengqi Road Station is 6 minutes by foot and Wulinmen Station is 13 minutes.

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Reviews

Wyndham Grand Plaza Royale Hangzhou Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 233 out of 378 reviews
Rating 8 - Good. 107 out of 378 reviews
Rating 6 - Okay. 23 out of 378 reviews
Rating 4 - Poor. 10 out of 378 reviews
Rating 2 - Terrible. 5 out of 378 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, easy access to west lake and shops n restaurants
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff, clean room, great service and staff
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great service. Location is awesome where close West Lake and Wulin Night Market, within 10 minutes to metro station.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Beautiful scenery and lake side gardens
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The westlake view of the nine floor room was amazing.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with reasonable sized room

What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to China

Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Disliked: Property conditions & facilities

A conveniently located hotel with large rooms

I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate. Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.
Stayed 9 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and clean
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice room, friendly staff. Big breakfast buffet with lots of diverse options. Seems like this hotel is a top choice among international guests.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a minute walk to West Lake
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Slightly overpriced hotel close to both subway and the West Lake.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The waitress at the buffet (second floor) provided outstanding service, her name is liu wei, we greatly appreciate her!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 8 nights in Apr 2025
Verified review

8/10 Good

Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel condition is a bit old
Stayed 3 nights in Apr 2024