Title: The Silk Lakehouse, Shangri-La Hangzhou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=113047006&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Silk Lakehouse, Shangri-La Hangzhou Waterfront hotel with 24-hour health club and rooftop terrace ## Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site - The Silk Lakehouse, Shangri-La Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/91c68652.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f791fee1-aa69-4095-87f8-c0d54590fa7a-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Romance Room, Lake View | Premium bedding, free minibar items, in-room safe - The Silk Lakehouse, Shangri-La Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/8fcfad59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Silk Lakehouse, Shangri-La Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/6edf2f7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; garden views - The Silk Lakehouse, Shangri-La Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/6a6125dd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to West Lake and Broken Bridge, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner and garden views. Yoga classes and Pilates classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar and a conference centre. Guests can connect to free in-room WiFi. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £365 includes taxes & fees 29 Jan - 30 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Premier Room, Garden View ![Premier Room, Garden View | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/1a04e142.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Garden View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Romance Room, Lake View ![Romance Room, Lake View | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/8fcfad59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romance Room, Lake View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - 614 sq ft - Sleeps 4 - 1 King Bed ### View all photos for West Lake Suite ![West Lake Suite | Living area | LCD TV, iPad](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/ac02ff4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Lake Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - 732 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Garden View ![Room, 1 King Bed, Garden View | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/0e02316e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - 463 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Twin Room, Garden View ![Twin Room, Garden View | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/12dab558.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Garden View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - 463 sq ft - Sleeps 3 - 2 Single Beds ### Suite, Garden View (Serenity) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - Sleeps 4 - 1 King Bed ### Suite, Lake View (Serenity) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Minibar (some free items) - Sleeps 4 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Xiacheng - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information) ## About the area Located on the waterfront, The Silk Lakehouse, Shangri-La Hangzhou is in Xihu, a neighbourhood in Hangzhou. Broken Bridge and Wulin Square are notable landmarks, and the area's natural beauty can be seen at West Lake and Xixi National Wetland Park. Zhejiang University Yuquan Campus and Lingyin Temple are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25248%2C120.13663&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=czMnCl9R_yMqY-i_fvMyhJUedVc=) 78 Beishan Road, Hangzhou, Zhejiang, 310007 ### What's nearby - Beishan St \- 1 min walk \- 0.1 miles - West Lake \- 3 min walk \- 0.2 miles - Autumn Moon Over the Calm Lake \- 5 min walk \- 0.3 miles - Hangzhou Botanical Garden \- 14 min walk \- 0.8 miles - Zhejiang University Yuquan Campus \- 3 min drive \- 1.4 miles ### Getting around - Huanglong Cave Station - 4 min drive - South Railway Station - 23 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive ### Restaurants - ‪金沙厅 - ‬3 min drive - ‪新新饭店 - ‬15 min walk - ‪湛碧楼 - ‬18 min walk - ‪咬不得高祖生煎 - ‬11 min walk - ‪樓外樓 - ‬1 min walk ## About this property ### The Silk Lakehouse, Shangri-La Hangzhou Luxury hotel near West Lake Located close to Broken Bridge and Zhejiang University Yuquan Campus, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner and garden views. Yoga classes and Pilates classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar and a conference centre. Stay connected with free in-room WiFi. Other perks include: - An indoor pool, along with sunloungers and a lifeguard on site - Limo/town car service, buffet breakfast (surcharge) and free bike hire - A reception hall, local meal delivery service and concierge services - Meeting rooms, multilingual staff and a porter/bellboy Room features All 68 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menus. Extra amenities include: - Children's slippers, children's dinnerware and free infant beds - Bathrooms with heated floors and rainfall showers - LCD TVs with satellite channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Garden](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/afabebd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Hangzhou Xihu - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 248 reviews £76 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b06b6274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Shangri-La, Hangzhou Shangcheng - Pool - Hot tub - Spa - Parking included 8.8 Excellent 226 reviews £106 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/d66b9941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - 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19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 312 for adults and CNY 156 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Living Room by Alan Yu ### Things to do - 24-hour health club - Bicycle storage - Fitness classes - Free bicycle rentals - Indoor pool - Pilates classes - Yoga classes ### Family friendly - Children's dinnerware - In-room cot - Indoor pool - Lifeguards on site - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 3 meeting rooms - Conference centre ### Outdoors - Garden - On the waterfront - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Braille/raised signage - Front entrance ramp - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 4 floors - Art Deco architecture - Banquet hall - Built in 2025 - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Lifeguards - Local artist showcase - Local culture and ecosystem education - Reception hall - Rooftop garden - Smoke-free property - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Premium bedding ### Bathroom - Children's robes - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Heated bathroom floor - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - IPad - LCD TV with satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free minibar (limited items) - Meal delivery service - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Eco-friendly toiletries - Electrical adapters - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 583.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 312 for adults and from CNY 156 for children - Rollaway bed fee: CNY 583.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Alipay and WeChat Pay This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as The Silk Lakehouse, Shangri-La Hangzhou Hotel The Silk Lakehouse, Shangri-La Hangzhou Hangzhou The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does The Silk Lakehouse, Shangri-La Hangzhou have a pool? ### How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou? ### Is The Silk Lakehouse, Shangri-La Hangzhou pet-friendly? ### What time is check-in at The Silk Lakehouse, Shangri-La Hangzhou? ### What time is check-out at The Silk Lakehouse, Shangri-La Hangzhou? ### Where is The Silk Lakehouse, Shangri-La Hangzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Silk Lakehouse, Shangri-La Hangzhou Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 6 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 6/10 Okay #### PEI-CHUN 19 Sept 2025 Liked: Cleanliness, staff & service ##### PEI-CHUN Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kenneth 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Kenneth Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Li-Shao 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Li-Shao Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Drayton Manor Hotel](https://www.expedia.co.uk/Tamworth-Hotels-Drayton-Manor-Hotel.h4318837.Hotel-Information) > > [Hyatt Regency Koh Samui](https://www.expedia.co.uk/Koh-Samui-Hotels-Hyatt-Regency-Koh-Samui.h57359444.Hotel-Information) > > [Le Relais Madeleine](https://www.expedia.co.uk/Paris-Hotels-Le-Relais-Madeleine.h903609.Hotel-Information) > > [Hotels in Cusco](https://www.expedia.co.uk/Cusco-Hotels.d941.Travel-Guide-Hotels) > > [Kinondo Kwetu](https://www.expedia.co.uk/Mombasa-Hotels-Kinondo-Kwetu.h15591963.Hotel-Information) > > [Talbot Suites at Stonebridge](https://www.expedia.co.uk/Wexford-Hotels-Talbot-Suites-At-Stonebridge.h15830261.Hotel-Information) > > [Hotels in Somerset](https://www.expedia.co.uk/Destinations-In-Somerset.d6084497.Hotel-Destinations) > > [Pergola Hotel & Spa](https://www.expedia.co.uk/Mellieha-Hotels-Pergola-Hotel-Spa.h1570290.Hotel-Information) > > [Emayian Luxury Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Emayian-Luxury-Camp.h36636799.Hotel-Information) > > [Hotels near Kallithea Springs](https://www.expedia.co.uk/Kallithea-Springs-Hotels.0-l6123305-0.Travel-Guide-Filter-Hotels) > > [Electra Metropolis Athens](https://www.expedia.co.uk/Athens-Hotels-Electra-Metropolis-Athens.h14848029.Hotel-Information) > > [Hotels near Dyserth Waterfall](https://www.expedia.co.uk/Dyserth-Waterfall-Hotels.0-l553248621532490927-0.Travel-Guide-Filter-Hotels) > > [Hotel Menorca Binibeca - Adults Recommended- by Pierre & Vacances Premium](https://www.expedia.co.uk/Sant-Lluis-Hotels-Menorca-Binibeca-By-Pierre-Vacances-Premium.h2687116.Hotel-Information) > > [Sultan of Dreams](https://www.expedia.co.uk/Manavgat-Hotels-Sultan-Of-Dreams.h11042222.Hotel-Information) > > [Hotels in Brides-les-Bains](https://www.expedia.co.uk/Brides-Les-Bains-Hotels.d500394.Travel-Guide-Hotels) > > [Windermere Hillthwaite Hotel](https://www.expedia.co.uk/Windermere-Hotels-Hillthwaite.h6384425.Hotel-Information) > > [Cora Cora Maldives-Premium All-Inclusive](https://www.expedia.co.uk/Maamigili-Island-Hotels-Cora-Cora-Maldives-Premium-All-Inclusive.h67541796.Hotel-Information) > > [Eden Beach Khao Lak Resort & Spa](https://www.expedia.co.uk/Thai-Mueang-Hotels-Eden-Beach-Resort-And-Spa.h30105874.Hotel-Information) > > [Vila Vasiliu](https://www.expedia.co.uk/Ksamil-Hotels-Vila-Vasiliu.h34866203.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Peru (VYS)](https://www.expedia.co.uk/lp/flights/lhr/vys/london-to-peru) > > [Flights from Paisley (GLA) to Boston (BOS)](https://www.expedia.co.uk/lp/flights/gla/bos/glasgow-to-boston) > > [Flights from Kastrup (CPH) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/cph/ncl/copenhagen-to-newcastle) ### Cars ### Activities ### Packages > [Isle of Barra Holidays](https://www.expedia.co.uk/Isle-Of-Barra.d687.Holidays-City-Breaks) ### General ---