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Aparthotel

Oakwood Residence Hangzhou

4.5 star property
Luxury aparthotel connected to a shopping centre in Hangzhou with free parking

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Photo gallery for Oakwood Residence Hangzhou

Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV
View from room
Reception
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Located near Broken Bridge and Hangzhou Tower Shopping Mall, Oakwood Residence Hangzhou offers a peaceful city escape. Enjoy the sauna, gym classes, or indoor pool. Oakleaf restaurant serves international cuisine. Free WiFi and multilingual staff enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Pet-friendly
The current price is £71
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Executive

Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV

Two Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
  • 1184 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for One Bedroom Executive

One Bedroom Executive | 1 bedroom, down duvets, pillow-top beds, in-room safe

One Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
  • 721 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive (Twin Beds)

Studio Executive (Twin Beds) | 1 bedroom, down duvets, pillow-top beds, in-room safe

Studio Executive (Twin Beds)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Deluxe

1 bedroom, down duvets, pillow-top beds, in-room safe

Studio Deluxe

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

1 bedroom, down duvets, pillow-top beds, in-room safe

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012

What's nearby

  • Zhejiang University Yuquan Campus - 19 min walk - 1.0 mile
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.1 miles
  • Wulin Square - 3 min drive - 2.1 miles
  • West Lake - 5 min drive - 2.5 miles
  • Lingyin Temple - 6 min drive - 3.6 miles

Getting around

  • Wensan Road Station - 11 min walk
  • Yuhang Railway Station - 21 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • 王氏烧饼无矾油条
  • ‪Starbucks Reserve 星巴克臻选 - ‬4 min walk
  • ‪星巴克 - ‬1 min walk
  • citi奶茶
  • 第二港餐廳

About this property

Oakwood Residence Hangzhou

Luxury aparthotel connected to a shopping centre in Hangzhou with free parking
This smoke-free aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with digital channels, and a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and a pillow menu, and guests will also find conveniences, such as a washer/dryer and a coffee/tea maker.
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Similar properties

Exterior

Wyndham Grand Plaza Royale Hangzhou

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 350 reviews
The price is £77
includes taxes & fees
2 Sept - 3 Sept
Wyndham Grand Plaza Royale Hangzhou

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Free cot

Restaurants on site

  • Oakleaf

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 124 for adults and CNY 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: CNY 250 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: CNY 500 per pet per stay
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a regional park
  • In the city centre

Things to do

  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 155 units
  • 19 floors
  • Banquet hall
  • Built in 2011
  • Renovated - January 2023

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 May to 16 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 500 per pet, per stay, plus a one-off cleaning fee of CNY 500
Welcoming dogs and cats only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 2000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 124 for adults and from CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus a one-off CNY 500 cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou

Frequently asked questions

Does Oakwood Residence Hangzhou have a pool?

Yes, this property has an indoor pool. One of the swimming pools is closed seasonally each year from May 12 until May 16.

How much does it cost to stay at Oakwood Residence Hangzhou?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on 4 Sept 2025 start from £71.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oakwood Residence Hangzhou pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of CNY 500 per pet, per stay. A cleaning fee of CNY 500 also applies.

How much is parking at Oakwood Residence Hangzhou?

Self-parking is free at this property.

What time is check-in at Oakwood Residence Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Oakwood Residence Hangzhou?

Checkout is at noon.

Where is Oakwood Residence Hangzhou located?

Located in Xihu, this luxury aparthotel is 1 mi (1.6 km) from Zhejiang University Yuquan Campus, and within 3 mi (5 km) of Hangzhou Tower Shopping Mall and Wulin Square. Broken Bridge and West Lake are also within 3 mi (5 km). Wensan Road Station is 11 minutes by foot and Huanglong Sports Center Station is 15 minutes.

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Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 298 reviews
Rating 8 - Good. 99 out of 298 reviews
Rating 6 - Okay. 23 out of 298 reviews
Rating 4 - Poor. 13 out of 298 reviews
Rating 2 - Terrible. 2 out of 298 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wenxun

Liked: Cleanliness, property conditions & facilities, communication
Easy access to food and banking
Stayed 7 nights in Apr 2025

8/10 Good

Valinna

Liked: Cleanliness, property conditions & facilities
Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet
Stayed 4 nights in May 2025

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our choice year after year for our visits to Hangzhou
Stayed 21 nights in May 2024

8/10 Good

Steve

Liked: Cleanliness, room comfort, communication
Great service from the front desk
Stayed 3 nights in Jun 2024

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here numerous times and it is our home base in Hangzhou.
Stayed 16 nights in Jun 2023

10/10 Excellent

Hamid

Liked: Cleanliness, room comfort, communication

Staying at Oakwood Hangzhou

The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Stayed 2 nights in Jan 2025

8/10 Good

Ean Suat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed 2 nights in Nov 2024

4/10 Poor

Alan

Disliked: Room comfort
Mattress was like sleeping on a rock.
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Stayed 15 nights in Apr 2025

8/10 Good

Eunhee

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Nov 2024

10/10 Excellent

Di

Liked: Cleanliness, room comfort, communication

Fantastic residence!

Stayed 4 nights in Nov 2024

10/10 Excellent

Marlon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal
Stayed 2 nights in Jul 2024

10/10 Excellent

Ming-hsuan

Stayed 3 nights in Apr 2024

8/10 Good

Huan

Liked: Cleanliness, amenities, property conditions & facilities, communication
位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Stayed 1 night in Apr 2024

10/10 Excellent

TSZ CHUN

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Feb 2024

10/10 Excellent

Qihan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Jan 2024

10/10 Excellent

PEII

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2024

10/10 Excellent

Po Po Angela

Stayed 3 nights in Dec 2023

10/10 Excellent

Chuan

Stayed 2 nights in Nov 2023

6/10 Okay

Daegyu

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 4 nights in Oct 2023

10/10 Excellent

KEN

Stayed 1 night in Sep 2023

10/10 Excellent

baozhen

Stayed 2 nights in Jan 2023

8/10 Good

LU

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2021