Title: Oakwood Residence Hangzhou Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Oakwood Residence Hangzhou Luxury aparthotel connected to a shopping centre in Hangzhou with free parking ![Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/f0874a87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/65371681.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/e5e788eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/65c76cd7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/d3d45152.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located near Broken Bridge and Hangzhou Tower Shopping Mall, Oakwood Residence Hangzhou offers a peaceful city escape. Enjoy the sauna, gym classes, or indoor pool. Oakleaf restaurant serves international cuisine. Free WiFi and multilingual staff enhance your stay. 8.8 Excellent ## Popular amenities - Washer - Dryer - Kitchen - Pool - Bar - Pet-friendly £75 includes taxes & fees 18 Oct - 19 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2314012&PinnedHotelID=2314012&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/0e84d5d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Deluxe ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge HDTV Washer/dryer Pillow menu Renovated in 2023 - 484 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/0e84d5d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Executive ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge HDTV Washer/dryer Pillow menu Renovated in 2023 - 538 sq ft - City view - Sleeps 2 - 1 King Bed ![One Bedroom Executive | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/dc228cf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Executive ### Highlights Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge HDTV Washer/dryer Pillow menu - 721 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/f0874a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive ### Highlights Separate dining area Air conditioning Free cots/infant beds Kitchen Fridge HDTV Washer/dryer Pillow menu - 1184 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 2 Large Single Beds ![Studio Executive (Twin Beds) | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314012/36f1d1f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Executive (Twin Beds) ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge HDTV Washer/dryer Pillow menu Renovated in 2023 - 538 sq ft - City view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Gongshu - Pool - Free WiFi - Restaurant - Air conditioning £117 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hangzhou-Hotels-HANGZHOU-WULIN-GDA-HOTEL.h111623356.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=4eb4dbe8-9634-4455-94be-a8b006d045d8&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4050000/4046400/4046327/2f2d2e90_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hangzhou Gongshu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 227 reviews £88 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hangzhou-Hotels-JW-Marriott-Hotel-Hangzhou.h4046327.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=4eb4dbe8-9634-4455-94be-a8b006d045d8&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/9000000/8120000/8114300/8114221/c66e744a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Qianjiang Downtown Hangzhou - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 208 reviews £59 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Qianjiang.h8114221.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=4eb4dbe8-9634-4455-94be-a8b006d045d8&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 3 reviews £360 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=4eb4dbe8-9634-4455-94be-a8b006d045d8&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 535 reviews £56 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=4eb4dbe8-9634-4455-94be-a8b006d045d8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Oakwood-Residence-Hangzhou.h2314012.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Oakwood-Residence-Hangzhou.h2314012.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.27678%2C120.13161&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=10F5bXgH44a-g1htUGsX-HdLqpA=) No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012 #### What's nearby - Zhejiang University Yuquan Campus - 19 min walk - 1.0 mile - Hangzhou Tower Shopping Mall - 3 min drive - 2.1 miles - Wulin Square - 3 min drive - 2.1 miles - West Lake - 5 min drive - 2.5 miles - Lingyin Temple - 6 min drive - 3.6 miles #### Getting around - Wensan Road Station - 11 min walk - Yuhang Railway Station - 21 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive #### Restaurants - ‪KFC (肯德基) - ‬1 min walk - ‪星巴克 - ‬1 min walk - ‪popray波普小酒馆 - ‬14 min walk - ‪Manner Coffee - ‬6 min walk - ‪七条鱼 - ‬4 min walk ## About this property ### Oakwood Residence Hangzhou Luxury aparthotel connected to a shopping centre in Hangzhou with free parking This smoke-free aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with digital channels, and a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and a pillow menu, and guests will also find conveniences, such as a washer/dryer and a coffee/tea maker. Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/5000000/4330000/4326700/4326646/b62aed17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Grand Hangzhou Wetland Park Resort Xihu - Pool - Spa - Kids pool - Parking included 8.6 Excellent 147 reviews £84 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4326646&PinnedHotelID=4326646&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106300000/106290400/106290396/6849dfc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zheda Yuanzheng Lanshe Hotel Shangcheng - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 52 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=106290396&PinnedHotelID=106290396&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/0f7b08d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Hangzhou Westlake Shangcheng - 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17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=972133&PinnedHotelID=972133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Indoor pool - Sauna ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site parking ### Family friendly - Free cot ### Restaurants on site - Oakleaf ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Refrigerator - Rice cooker - Toaster ### Dining - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 124 for adults and CNY 70 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Limited room service ### Bedrooms - Bedroom - Bedsheets provided - Down comforter - Pillow menu - Pillowtop mattress - Rollaway/extra bed: CNY 250 per night ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 47-inch LCD TV with digital channels ### Laundry - Laundry facilities - Laundry service - Washer/dryer ### Work spaces - Business centre - Desk - Meeting room ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - Up to 10 kg per pet - Fee: CNY 500 per pet per stay - One-time cleaning fee: CNY 500 ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free bottled water - Free local calls - Free newspapers in lobby - Housekeeping (daily) - Iron/ironing board - Laptop-compatible safe - Luggage storage - Multilingual staff - Phone - Porter/bellhop ### Location highlights - Connected to a shopping centre - In a business district - In a regional park - In the city centre ### Things to do - Fitness classes - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 1 building - 155 units - 19 floors - Banquet hall - Built in 2011 - Renovated - January 2023 ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 12 May to 16 May: - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CNY 500 per pet, per stay, plus a one-off cleaning fee of CNY 500 Welcoming dogs and cats only 1 total (up to 10 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 250.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 2000 per day We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 124 for adults and from CNY 70 for children - Pet fee: CNY 500 per pet, per stay plus a one-off CNY 500 cleaning fee - Rollaway bed fee: CNY 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms Parking height restrictions apply ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Hangzhou Oakwood Oakwood Hangzhou Oakwood Residence Aparthotel Oakwood Residence Aparthotel Hangzhou Oakwood Residence Hangzhou Oakwood Residence Hangzhou Hotel Hangzhou Oakwood Residence Hotel Hangzhou Oakwood Residence Hangzhou Aparthotel Oakwood Residence Hotel Hangzhou Oakwood Hangzhou Hangzhou Oakwood Residence Hangzhou Hangzhou Oakwood Residence Hangzhou Aparthotel Oakwood Residence Hangzhou Aparthotel Hangzhou ## Frequently asked questions ### Does Oakwood Residence Hangzhou have a pool? > Yes, this property has an indoor pool. One of the swimming pools is closed seasonally each year from May 12 until May 16. ### How much does it cost to stay at Oakwood Residence Hangzhou? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on 18 Oct 2025 start from £75.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hangzhou-Hotels-Oakwood-Residence-Hangzhou.h2314012.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Oakwood Residence Hangzhou pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of CNY 500 per pet, per stay. A cleaning fee of CNY 500 also applies. ### How much is parking at Oakwood Residence Hangzhou? > Self-parking is free at this property. ### What time is check-in at Oakwood Residence Hangzhou? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Oakwood Residence Hangzhou? > Checkout is at noon. ### Where is Oakwood Residence Hangzhou located? > Located in Xihu, this luxury aparthotel is 1 mi (1.6 km) from Zhejiang University Yuquan Campus, and within 3 mi (5 km) of Hangzhou Tower Shopping Mall and Wulin Square. Broken Bridge and West Lake are also within 3 mi (5 km). Wensan Road Station is 11 minutes by foot and Huanglong Sports Center Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oakwood Residence Hangzhou Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 161 8 - Good 100 6 - Okay 23 4 - Poor 13 2 - Terrible 2 ### 9.0/10 Cleanliness ### 8.4/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Maura 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location. ![View from our apartment.](https://a.travel-assets.com/ugc/hotel-reviews/ad1d9ba0-cf35-4a83-80c7-5c8d9de106ce-1750480704680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maura Stayed 20 nights in May 2025 ### 8/10 Good #### Whanyoung Alexander 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests. ##### Whanyoung Alexander Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Wenxun 12 May 2025 Liked: Cleanliness, property conditions & facilities, communication Easy access to food and banking ##### Wenxun Stayed 7 nights in Apr 2025 ### 8/10 Good #### Valinna 27 May 2025 Liked: Cleanliness, property conditions & facilities Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet ##### Valinna Stayed 4 nights in May 2025 ### 10/10 Excellent #### Maura 18 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Our choice year after year for our visits to Hangzhou ##### Maura Stayed 21 nights in May 2024 ### 10/10 Excellent #### Maura 13 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We have stayed here numerous times and it is our home base in Hangzhou. ##### Maura Stayed 16 nights in Jun 2023 ### 8/10 Good #### Steve 27 Jun 2024 Liked: Cleanliness, room comfort, communication Great service from the front desk ##### Steve Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Hamid 4 Jan 2025 Liked: Cleanliness, room comfort, communication #### Staying at Oakwood Hangzhou The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou. ![](https://a.travel-assets.com/ugc/hotel-reviews/7E961DFC0F48CAE4FDD8AFFDF74F4DFAC0236C1C1735969374731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69FF8715DAE16933C5699224077D108A5EA47EAA1735969371452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/064A4936F578E8BE3F4E6536A7735F27E8A379B61735969374365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22AAC4F048393219FA26E7741E4EB168783700CB1735969369951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hamid Stayed 2 nights in Jan 2025 ### 8/10 Good #### Ean Suat 14 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores. ##### Ean Suat Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Alan 28 Mar 2024 Disliked: Room comfort Mattress was like sleeping on a rock. ##### Alan Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Jane 31 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options. ##### Jane Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Linda 28 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay ##### Linda Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Maura 27 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually. ##### Maura Stayed 15 nights in Apr 2025 ### 8/10 Good #### Eunhee 5 Dec 2024 Liked: Cleanliness, room comfort, communication ##### Eunhee Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Di 4 Dec 2024 Liked: Cleanliness, room comfort, communication #### Fantastic residence! ##### Di Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Marlon 22 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal ##### Marlon Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Ming-hsuan 22 Apr 2024 ##### Ming-hsuan Stayed 3 nights in Apr 2024 ### 8/10 Good #### Huan 9 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。 ##### Huan Stayed 1 night in Apr 2024 ### 10/10 Excellent #### TSZ CHUN 10 Feb 2024 Liked: Cleanliness, room comfort, communication ##### TSZ CHUN Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Qihan 16 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication ##### Qihan Stayed 1 night in Jan 2024 ### 10/10 Excellent #### PEII 10 Jan 2024 Liked: Cleanliness, room comfort, communication ##### PEII Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Po Po Angela 20 Dec 2023 ##### Po Po Angela Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Chuan 16 Nov 2023 ##### Chuan Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Daegyu 11 Oct 2023 Liked: Cleanliness, room comfort Disliked: Communication ##### Daegyu Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### KEN 23 Sept 2023 ##### KEN Stayed 1 night in Sep 2023 ## 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