Title: Midtown Shangri-La, Hangzhou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Midtown Shangri-La, Hangzhou A peaceful retreat near West Lake where travelers can find rejuvenation through Chi spa treatments or invigoration at the well-equipped health club ## Photo gallery for Midtown Shangri-La, Hangzhou ![Indoor pool - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b06b6274.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite (Shangri-La) | Hypo-allergenic bedding, down duvets, minibar, in-room safe - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b68d9517.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Specialty) | Room amenity - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/6a8de656.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/ff425338.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/5c552e01.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Midtown Shangri-La offers a tranquil escape in Hangzhou, conveniently located near Broken Bridge and Leifeng Pagoda. Guests enjoy access to an indoor pool, two bars, and a coffee shop. The property features two restaurants serving Chinese cuisine in a relaxing atmosphere. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £106 includes taxes & fees 29 Jan - 30 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Deluxe King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Premier King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Premier King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 840 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Lakeview King Room ![Horizon Lakeview King Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b102b53e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Lakeview King Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 463 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Club King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Lakeview King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/0251ac4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Lakeview King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/w8196h5469x0y0-60e4228d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 926 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Lakeview Suite King Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/w8196h5469x0y0-60e4228d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Lakeview Suite King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 926 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/2ad13c28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Premier Twin Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Premier Lakeview Twin Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/0251ac4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Lakeview Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - Lake view - Sleeps 3 - 2 Single Beds ### View all photos for Horizon Club Twin Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/2ad13c28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 463 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Suite (Specialty) ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/21089d64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Specialty) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains - 1389 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite (Shangri-La) ![Suite (Shangri-La) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b68d9517.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Shangri-La) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains - 2314 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Midtown-Shangri-La.h13563748.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Midtown-Shangri-La.h13563748.Hotel-Information) ## About the area Located on a lake, Midtown Shangri-La, Hangzhou is in Shangcheng neighbourhood and is connected to a shopping centre. Broken Bridge and Leifeng Pagoda are notable landmarks, and some of the area's popular attractions include Hangzhou Botanical Garden and Hangzhou Zoo. West Lake and Zhejiang University Yuquan Campus are two other places to visit that come recommended. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25996%2C120.16145&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uX4YqTZhP_zPDWgv2LkimbSib90=) 6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006 ### What's nearby - West Lake \- 4 min walk \- 0.3 miles - Wulin Night Market \- 6 min walk \- 0.3 miles - Wulin Square \- 15 min walk \- 0.8 miles - Hangzhou Tower Shopping Mall \- 16 min walk \- 0.9 miles - Zhejiang University First Affiliated Hospital \- 1 min drive \- 1.0 mile ### Getting around - Longxiangqiao Station - 7 min walk - East Railway Station (East Square) Station - 9 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive ### Restaurants - ‪蔡澜港式点心专门店 - ‬3 min walk - ‪纯味斑鱼府 - ‬6 min walk - ‪阿嬷手作 - ‬2 min walk - ‪大娘水饺 - ‬3 min walk - ‪七爷清汤腩 - ‬1 min walk ## About this property ### Midtown Shangri-La, Hangzhou Luxury hotel near West Lake Located close to Broken Bridge and Leifeng Pagoda, Midtown Shangri-La, Hangzhou provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to a body wrap, a facial or a body scrub at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a health club and a business centre, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Express check-in, luggage storage and a banquet hall Room features All 414 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and bathrobes. Extra amenities include: - Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and separate baths/showers - LCD TVs with cable channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/d66b9941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 159 reviews £96 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/afabebd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Hangzhou Xihu - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 248 reviews £76 includes taxes & fees 28 Jan - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 361 reviews £80 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/cd76847a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 548 reviews £58 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Train station pick-up and drop-off shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Central Market - Chengzhong Bistro Chinese - Midtown Brewery - The Great Lounge ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - Stereo ### Family friendly - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - On a lake ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 13 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Heating - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 194 per person - Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Midtown Shangri-La Hangzhou Hotel Midtown Shangri-La Hotel Midtown Shangri la Hangzhou Midtown Shangri La Hangzhou Midtown Shangri La, Hangzhou Midtown Shangri-La, Hangzhou Hotel Midtown Shangri-La, Hangzhou Hangzhou Midtown Shangri-La, Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does Midtown Shangri-La, Hangzhou have a pool? ### How much does it cost to stay at Midtown Shangri-La, Hangzhou? ### Is Midtown Shangri-La, Hangzhou pet-friendly? ### How much is parking at Midtown Shangri-La, Hangzhou? ### What time is check-in at Midtown Shangri-La, Hangzhou? ### What time is check-out at Midtown Shangri-La, Hangzhou? ### Where is Midtown Shangri-La, Hangzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Midtown Shangri-La, Hangzhou Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 136 8 - Good 64 6 - Okay 10 4 - Poor 3 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Soh Mei 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great. Staff are polite and nice. ##### Soh Mei Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kumar 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good size room and great service ##### Kumar Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### ang 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nearby to night market and shopping mall. Great location. ##### ang Stayed 3 nights in Sep 2025 ### 8/10 Good #### Hon Peng 11 Oct 2025 Liked: Amenities Convienient and clean ##### Hon Peng Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Baisong 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great location and facility for business travel. ##### Baisong Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jian 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is clean with great breakfast. ##### Jian Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Francis 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too. ##### Francis Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jiewei 12 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location and easy to walk around. ##### Jiewei Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### HO CHEONG ERIC 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and friendly staff, very comfortable environment ##### HO CHEONG ERIC Stayed 1 night in Jul 2024 ### 10/10 Excellent #### catriona 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central hotel The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find. ##### catriona Stayed 2 nights in Apr 2025 ### 8/10 Good #### Frederik 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and beautiful hotel with super staff service Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food. ##### Frederik Stayed 2 nights in Oct 2024 ### 8/10 Good #### CHOONG HIOK 29 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are friendly and helpful ##### CHOONG HIOK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Geaik Theng 27 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel. The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you. ##### Geaik Theng Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Hanbing 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful. ##### Hanbing Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Wiltven 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly service received from Jane Zhang ##### Wiltven ### 8/10 Good #### Varsha 22 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets. ##### Varsha Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Mari 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like this hotel. ##### Mari Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Zachary 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay. ##### Zachary Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Teo 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best hotel ##### Teo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jianyu 21 May 2023 Liked: Cleanliness Great location, friendly staffs at horizon club ##### Jianyu ### 10/10 Excellent #### Yingshi 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mike 张 is excellent! ##### Yingshi Stayed 2 nights in Jun 2025 ### 8/10 Good #### Man Ki Juliana 13 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location and good service. ##### Man Ki Juliana Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Wenxun 18 Apr 2025 Liked: Staff & service, property conditions & facilities Great! ##### Wenxun Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Michael 27 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent and modern ##### Michael Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### ZHOU 18 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay well, comfortable, safe ##### ZHOU Stayed 1 night in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Santi](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Santi.h6466715.Hotel-Information) > > [Island Inn All Inclusive Hotel](https://www.expedia.co.uk/Bridgetown-Hotels-Island-Inn-All-Inclusive-Hotel.h21854.Hotel-Information) > > [Hotel Bordoy Alcudia Bay - Adults Only](https://www.expedia.co.uk/Alcudia-Hotels-AluaSoul-Alcudia-Bay-Adults-Only.h1744098.Hotel-Information) > > [Hotel Riu Palace Nautilus - Adults Only](https://www.expedia.co.uk/Torremolinos-Hotels-Riu-Nautilus-Adults-Only.h896453.Hotel-Information) > > [Villas London](https://www.expedia.co.uk/London-Villas.d178279-aaVillas.Travel-Guide-Accommodation) > > [Cheap Hotels in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Budget-Hotels.0-0-d6084526-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [The Royal Hotel](https://www.expedia.co.uk/Stornoway-Hotels-The-Royal-Hotel.h2219854.Hotel-Information) > > [Hotels in Taipei](https://www.expedia.co.uk/Taipei-Hotels.d180030.Travel-Guide-Hotels) > > [Champion Holiday Village - All Inclusive](https://www.expedia.co.uk/Kemer-Hotels-Champion-Holiday-Village-All-Inclusive.h12319185.Hotel-Information) > > [Pet-Friendly Hotels in Beaumaris](https://www.expedia.co.uk/Beaumaris-Hotels-Pet-Friendly-Hotel.0-0-d11917-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Castle Hotel](https://www.expedia.co.uk/Coldstream-Hotels-The-Castle-Hotel.h34539779.Hotel-Information) > > [htop Olympic](https://www.expedia.co.uk/Calella-Hotels-Htop-Olympic.h917320.Hotel-Information) > > [Balansat Resort](https://www.expedia.co.uk/Sant-Joan-De-Labritja-Hotels-Balansat-Resort.h1389224.Hotel-Information) > > [Townhouse No 12](https://www.expedia.co.uk/Huddersfield-Hotels-Townhouse-No-12.h24183104.Hotel-Information) > > [South Down Rural Retreats Cottages](https://www.expedia.co.uk/Worthing-Hotels-Gallops-Farm-Holiday-Cottages.h32508576.Hotel-Information) > > [Hotels in South Sardinia](https://www.expedia.co.uk/Destinations-In-South-Sardinia.d553248635975751666.Hotel-Destinations) > > [Royal Decameron Tafoukt Beach Resort & Spa - All Inclusive](https://www.expedia.co.uk/Agadir-Hotels-Royal-Decameron-Tafoukt-All-Inclusive.h1396678.Hotel-Information) ### Flights > [Flights from Crumlin (BFS) to Chicago (ORD)](https://www.expedia.co.uk/lp/flights/bfs/ord/belfast-to-chicago) > > [Flights from Christchurch (BOH) to Lisbon (LIS)](https://www.expedia.co.uk/lp/flights/boh/lis/bournemouth-to-lisbon) > > [Flights from Sydney (SYD) to Gunyarra (PPP)](https://www.expedia.co.uk/lp/flights/syd/ppp/sydney-to-proserpine) ### Cars ### Holiday Rentals ### General ---