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Midtown Shangri-La, Hangzhou

5.0 star property
Luxury hotel connected to a shopping centre in Hangzhou with 2 restaurants

Choose dates to view prices

Photo gallery for Midtown Shangri-La, Hangzhou

Exterior
Suite (Shangri-La) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Meeting facility
Exterior
Midtown Shangri-La offers a tranquil escape in Hangzhou, conveniently located near Broken Bridge and Leifeng Pagoda. Guests enjoy access to an indoor pool, two bars, and a coffee shop. The property features two restaurants serving Chinese cuisine in a relaxing atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • 24/7 front desk
The current price is £113
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Lakeview Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Lakeview Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Twin Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Club Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Lakeview King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Lakeview King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 926 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Lakeview Suite King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Lakeview Suite King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 926 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Premier King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Lakeview King Room

Horizon Lakeview King Room | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Lakeview King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Horizon Club King Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 2314 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Specialty)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1389 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006

What's nearby

  • West Lake - 3 min walk - 0.2 miles
  • Hangzhou Tower Shopping Mall - 16 min walk - 0.9 miles
  • Wulin Square - 18 min walk - 1.0 mile
  • Zhejiang University Yuquan Campus - 4 min drive - 2.9 miles
  • Lingyin Temple - 9 min drive - 4.9 miles

Getting around

  • Fengqi Road Station - 6 min walk
  • Hangzhou Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive

Restaurants

  • ‪Shake Shack（杭州嘉里中心店） - ‬9 min walk
  • ‪新旺茶餐厅 - ‬8 min walk
  • ‪Ippudo 一風堂 - ‬9 min walk
  • ‪翠园 Jade Garden - ‬10 min walk
  • ‪中原一大碗 - ‬4 min walk

About this property

Midtown Shangri-La, Hangzhou

Luxury hotel near West Lake
Located close to Broken Bridge and Leifeng Pagoda, Midtown Shangri-La, Hangzhou provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to a body wrap, a body scrub or a massage at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a health club and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, laundry services and luggage storage
Room features
All 414 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate baths/showers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Similar properties

Exterior

Wyndham Grand Plaza Royale Hangzhou

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 350 reviews
The price is £77
includes taxes & fees
7 Sept - 8 Sept
Wyndham Grand Plaza Royale Hangzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Central Market
  • Chengzhong Bistro Chinese
  • Midtown Brewery
  • The Great Lounge

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 194 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Midtown Shangri-La Hangzhou Hotel
Midtown Shangri-La Hotel
Midtown Shangri la Hangzhou
Midtown Shangri La Hangzhou
Midtown Shangri La, Hangzhou
Midtown Shangri-La, Hangzhou Hotel
Midtown Shangri-La, Hangzhou Hangzhou
Midtown Shangri-La, Hangzhou Hotel Hangzhou

Frequently asked questions

Does Midtown Shangri-La, Hangzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Midtown Shangri-La, Hangzhou?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Midtown Shangri-La, Hangzhou on 14 Sept 2025 start from £113.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Midtown Shangri-La, Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Midtown Shangri-La, Hangzhou?

Self-parking is free at this property.

What time is check-in at Midtown Shangri-La, Hangzhou?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Midtown Shangri-La, Hangzhou?

Checkout is at noon.

Where is Midtown Shangri-La, Hangzhou located?

Located in Gongshu, this luxury hotel is within 1 mi (2 km) of West Lake and Broken Bridge. Hangzhou Botanical Garden and Zhejiang University Yuquan Campus are also within 3 mi (5 km). Fengqi Road Station is 6 minutes by foot and Longxiangqiao Station is 11 minutes.

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Midtown Shangri-La, Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 208 reviews
Rating 8 - Good. 61 out of 208 reviews
Rating 6 - Okay. 10 out of 208 reviews
Rating 4 - Poor. 2 out of 208 reviews
Rating 2 - Terrible. 13 out of 208 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 2 nights in May 2025

10/10 Excellent

Yingshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike 张 is excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

Baisong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and facility for business travel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean with great breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Stayed 2 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Stayed 1 night in Dec 2024

10/10 Excellent

Wenxun

Liked: Staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

HO CHEONG ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, very comfortable environment
Stayed 1 night in Jul 2024

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and beautiful hotel with super staff service

Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food.
Stayed 2 nights in Oct 2024

8/10 Good

CHOONG HIOK

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Stayed 2 nights in Oct 2024

8/10 Good

Man Ki Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Hanbing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent and modern
Stayed 3 nights in Oct 2024

10/10 Excellent

Truc

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Stayed 8 nights in Feb 2025

2/10 Terrible

Man Choi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Stayed 2 nights in Apr 2025

8/10 Good

WEI LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back !
Stayed 1 night in Dec 2024

8/10 Good

anil

Liked: Amenities, property conditions & facilities
Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
Stayed 1 night in Jan 2025

10/10 Excellent

ZHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay well, comfortable, safe
Stayed 1 night in Jun 2023

10/10 Excellent

Wiltven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service received from Jane Zhang

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
All is great. The only thing is the check-in process is very slow with a long line of customers waiting. The receptionists seem to be unskilled with their computers.
Stayed 2 nights in Jun 2023

2/10 Terrible

FENG

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Stayed 3 nights in Dec 2023

8/10 Good

Varsha

Liked: Cleanliness, amenities, property conditions & facilities
After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hui Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的酒店 位置极佳 非常推荐
Stayed 3 nights in Jun 2025