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Get an overview of this hotelLuxury Hangzhou hotel in Gongshu, near West Lake

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business centre
24-hour front desk

Location

Located in Gongshu, this luxury hotel is within a 15-minute walk of Hangzhou Opera, Wulin Square and Westlake Culture Plaza. Zhejiang Museum of Natural History and West Lake are also within 2 mi (3 km).

Hotel features

Along with 4 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site.

Room amenities

All 305 rooms boast deep soaking bathtubs, and offer free WiFi and iPod docking stations. Complimentary high-speed (wired) Internet access and 24-hour room service are standard, as are LCD TVs with satellite channels.

Languages Spoken

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a kid's pool, JW Marriott Hotel Hangzhou provides a spa tub and a sauna. Dining is available at one of the hotel's 4 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of A business centre, a limo/town car service and meeting rooms. Event facilities measuring 24284 square feet (2256 square metres) include conference centres. This luxury hotel also offers a 24-hour fitness centre, spa services and a terrace. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited complimentary on-site parking is available on a first-come, first-served basis.

JW Marriott Hotel Hangzhou has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Lift 
  • Train station drop-off (surcharge) 
  • Indoor pool 
  • 24-hour front desk 
  • Business centre 
  • Conference space 
  • Spa treatment room(s) 
  • Porter 
  • Built in 2010 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 14 
  • Coffee shop or café 
  • Free self parking 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Computer station 
  • Children's pool 
  • RV, bus, truck parking 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 2256 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Number of restaurants - 4 
  • Breakfast available (surcharge) 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 24284 
  • Conference centre 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Spa tub 
  • 24-hour fitness facilities 
  • Total number of rooms - 305 
  • Television in common areas 
  • Number of floors - 26 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese
  • Japanese
  • Spanish

Parking

Free self parking, RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Hydromassage showerhead 
  • Minibar 
  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Desk 
  • Premium bedding 
  • Free bottled water 
  • Slippers 
  • Separate bathtub and shower 
  • Satellite TV service 
  • Pillow menu 
  • LCD TV 
  • Premium TV channels 
  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Coffee/tea maker 
  • Turndown service 
  • Designer toiletries 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Hair dryer 
  • Bathrobes 
  • Iron/ironing board 
  • In-room safe 
  • Electric kettle 
  • Number of bathrooms -  
  • Blackout drapes/curtains 
  • iPod docking station 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Asia Bistro – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Cru Steak House – This steakhouse only serves dinner.

Man ho – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Man Ho Club – This diner specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby 
  • Fitness classes on site 

Spa Services

  • Number of treatment rooms 4 
  • Body scrubs 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 155.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: CNY181.7 per person (approximately)
  • Rollaway bed fee: CNY155.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • JW Marriott Hotel Hangzhou
  • JW Marriott Hangzhou

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 2 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

Executive Level Benefits

Book a stay in an "Executive Room" or "Executive Suite" room type and receive Executive Lounge access from (6 AM to noon), buffet breakfast, afternoon tea (2-5 PM), happy hour (5:30-9:30 PM), free non-alcoholic beverages, and business services.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

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