Title: JW Marriott Hotel Hangzhou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Hotel Hangzhou Travelers find tranquility in the garden or rejuvenate with a massage at this luxury hotel that creates a peaceful retreat amid Hangzhou's energy ## Photo gallery for JW Marriott Hotel Hangzhou ![Exterior - JW Marriott Hotel Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/39acb0c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - JW Marriott Hotel Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/c5ea0ba6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - JW Marriott Hotel Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/da34096e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - JW Marriott Hotel Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/be71e984.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - JW Marriott Hotel Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/5e91c0c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JW Marriott Hotel Hangzhou offers a peaceful escape in the city center. Guests can stroll through the quiet garden or book a spa treatment. The property features four restaurants, fitness classes, and high-speed WiFi, all near Hangzhou Tower Shopping Mall. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £93 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Executive Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Fridge LCD TV Pillow menu - 409 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Pillow menu Premium bedding - 409 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Fridge LCD TV Premium bedding - 560 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | Living room | 42-inch LCD TV with satellite channels, TV, iPod dock](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/05910c74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Executive Lounge - 883 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Executive Twin Room, 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/e19b0d8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Double Beds 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Fridge LCD TV Premium bedding - 409 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Premier Room, 2 Double Beds, Lake View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/e19b0d8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Double Beds, Lake View ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Fridge LCD TV Premium bedding - 560 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Twin Room, 2 Double Beds, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/e19b0d8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Double Beds, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - 409 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Camping King Room with City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Camping King Room with City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - 409 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Camping King Room with Executive Lounge Access ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Camping King Room with Executive Lounge Access ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - 560 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, Lake View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Lake View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - 409 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, 1 King Bed, Lake View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Lake View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - 560 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/44d53886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Twin Room, 2 Double Beds, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/e19b0d8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, 2 Double Beds, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - Sleeps 3 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-JW-Marriott-Hotel-Hangzhou.h4046327.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-JW-Marriott-Hotel-Hangzhou.h4046327.Hotel-Information) ## About the area Located near a boardwalk, JW Marriott Hotel Hangzhou is in Gongshu neighbourhood and is connected to a shopping centre. Hangzhou Opera and Zhejiang Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Wulin Square and Westlake Culture Plaza. Hangzhou Tower Shopping Mall and West Lake are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.27661%2C120.15195&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xp6qnZHOIzHXMgbLC35CfA0cKcU=) 28 Hushu South Road, Gongshu District, Hangzhou, Zhejiang, 310006 ### What's nearby - Hangzhou Opera \- 9 min walk \- 0.5 miles - Westlake Culture Plaza \- 12 min walk \- 0.7 miles - Hangzhou Tower Shopping Mall \- 13 min walk \- 0.7 miles - Wulin Square \- 16 min walk \- 0.9 miles - West Lake \- 2 min drive \- 1.6 miles ### Getting around - Wulinmen Station - 9 min walk - Hangzhou Station - 15 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive ### Restaurants - ‪Starbucks - ‬5 min walk - ‪The Lounge - ‬1 min walk - ‪Executive Lounge - ‬1 min walk - ‪背包十年 • 文化空间 | Desti Youth Park - ‬6 min walk - ‪Wang Steak (王品台塑牛排) - ‬6 min walk ## About this property ### JW Marriott Hotel Hangzhou Luxury hotel near Hangzhou Tower Shopping Mall Located close to Hangzhou Opera and Zhejiang Museum of Natural History, JW Marriott Hotel Hangzhou provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Fitness classes are offered at the 24-hour health club; the property also has dry cleaning/laundry services, a business centre and a steam room. Stay connected with free in-room WiFi. Other perks at this hotel include: - An indoor pool and a children's pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and motorhome/coach/lorry parking - Express check-out, express check-in and a computer station Room features All 305 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with hydromassage showers and designer toiletries - 42-inch LCD TVs with premium channels - Wardrobes/cupboards, fridges and free infant beds ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/d66b9941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 159 reviews £96 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/cd76847a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 548 reviews £58 includes taxes & fees 1 Feb - 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Pool - Hot tub - Spa - Parking included 9.6 Exceptional 82 reviews £140 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=27721578&PinnedHotelID=27721578&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Train station pick-up and drop-off shuttle (surcharge) - Limo/town car service - Free self parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children - 4 restaurants - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - Asia Bistro - Cru Steak House - Man ho - Man Ho Club ### Things to do - 24-hour health club - Children's pool - Fitness classes - Full-service spa - Indoor pool - Steam room - TV in common areas ### Family friendly - Children's pool - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 11 meeting rooms - Business centre - Computer station - Conference centre (18,245 square foot of space) ### Outdoors - Garden - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Area rugs in room - Height-adjustable showerhead - Lever door handles - Lift (115 centimetre wide door) - Low-height electrical sockets in bathroom - Low-height view port in door - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 26 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2010 - Comprehensive food waste policy - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Private bathroom - Separate bathtub and shower - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch LCD TV with premium satellite channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 10:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 200 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 1000 per night - Service fee: CNY 16.6 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children - Rollaway bed fee: CNY 200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments and cash Mobile payment options include: Alipay This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:30 AM to 11:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 14 years old are not allowed in the health club or fitness facility This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hangzhou JW Marriott Hotel JW Marriott Hangzhou JW Marriott Hotel Hangzhou Jw Marriott Hangzhou Hangzhou JW Marriott Hotel Hangzhou Hotel JW Marriott Hotel Hangzhou Hangzhou JW Marriott Hotel Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does JW Marriott Hotel Hangzhou have a pool? ### How much does it cost to stay at JW Marriott Hotel Hangzhou? ### Is JW Marriott Hotel Hangzhou pet-friendly? ### How much is parking at JW Marriott Hotel Hangzhou? ### What time is check-in at JW Marriott Hotel Hangzhou? ### What time is check-out at JW Marriott Hotel Hangzhou? ### Where is JW Marriott Hotel Hangzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Hotel Hangzhou Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 152 8 - Good 64 6 - Okay 15 4 - Poor 4 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Jiying 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very convenient location, excellent staff ##### Jiying Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Tsz Wai 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hospitality from the front desk to dining services. ##### Tsz Wai Stayed 1 night in Jun 2025 ### 10/10 Excellent #### HUILI 26 Dec 2024 Modern facilities. Nice staff and lots of food choices . ##### HUILI Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Kun 22 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel Booked for my parents and they liked it, stuff are very professional and friendly ##### Kun Stayed 1 night in May 2024 ### 10/10 Excellent #### Han 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay! The staffs were extremely helpful and friendly. They provided a warm service to us during our entire stay. The mattress was really comfortable that if you get out of the bed you won't disturb your partner at all. We loved it! Location is also good that it's within a short taxi ride to major train stations and famous places or interest. Breakfast selection is overwhelmingly huge - we felt that we were spoilt with the choices. We will definitely return next time we are in Hangzhou. ##### Han Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Robert 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking is a bit tricky, but the hotel is fantastic in every way. ##### Robert Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Pooja 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved this hotel Beautiful hotel! ##### Pooja Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Mark 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities World class hotel ! ![Spectacular pool](https://a.travel-assets.com/ugc/hotel-reviews/0a42531f-dd9e-4dec-bcbd-ca625acde6e3-1748057048901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outdoor dining](https://a.travel-assets.com/ugc/hotel-reviews/8bb30578-f25c-4cb2-a7cf-df4a412f2130-1748057051722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great bathroom](https://a.travel-assets.com/ugc/hotel-reviews/f02eaf5e-e8d0-409d-b643-65e81dfeab4e-1748057047884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful building ](https://a.travel-assets.com/ugc/hotel-reviews/14961b04-6bed-4bc0-950d-c60216a00709-1748057107771.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 2 nights in May 2025 ### 6/10 Okay #### JIAN 19 May 2024 Liked: Staff & service Disliked: Property conditions & facilities Love the location and breakfast buffet. But the hotel is a bit old and has some smell in the room. ##### JIAN Stayed 3 nights in May 2024 ### 10/10 Excellent #### Mohamed 26 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with good proximity to attractions in the area. Very friendly and helpful staff. Wide spread for breakfast buffet. ##### Mohamed Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Boon Fook 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good qnd perfect ##### Boon Fook Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### wai fung 7 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will only stay at JW. Perfect The bed and pillow are perfect. The aircon is also very quiet so I can sleep well. But in the morning the maid was loud when cleaning the room next door. Also, the staff were very helpful and polite ##### wai fung Stayed 3 nights in Mar 2023 ### 8/10 Good #### Ah Lam 24 May 2023 Liked: Staff & service Service was excellent but facilities need to be updated ##### Ah Lam Stayed 2 nights in May 2023 ### 6/10 Okay #### Dr. Alejandro 26 May 2024 Liked: Staff & service Compare to other hotels in China. They are old in services. Like other hotel in China you order food and they have a robot to take it to your room. Here you have to come down. The internet is slow for JW Marriott. ##### Dr. Alejandro Stayed 4 nights in May 2024 ### 2/10 Terrible #### Johanna 5 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I asked for a non-smoking room but didn’t get it. My room was extremely smelly which was not pleasantly. ##### Johanna Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Asad Abbas 11 Dec 2023 I have reserved a room, due to an emergency I missed my flight to China and was not able to check in. The amount was chagred by my credit card due to No show. I made several request on email to return the payment and informed that it was an emergency but the hotel staff refused a refund. ##### Asad Abbas Stayed 1 night in Dec 2023 ### 6/10 Okay #### saemon 18 Jun 2023 Liked: Staff & service Disliked: Cleanliness #### Disappointing! I have stayed in many JW Marriott hotels and they have always well and truly exceeded my expectations. Unfortunately this hotel did not meet my expectations. The checkin staff were lovely and helpful but the rooms were an absolute letdown. I tried 3 rooms and all 3 had an overwhelming cigarette smell despite it being a non smoking hotel. As soon as we opened the lift there were cigarette butts at the entrance and I saw guests walking around with cigarettes. The lady that checked me in said yes the hotel was a no smoking hotel but people just smoked in the rooms anyway. I ended up having to sleep in this smoke filled room. The non smokers would understand how horrible that is. Clearly guests who have smoked aren’t penalized and made to pay for cleaning the room as is the custom at other hotels. What a disappointment! I would also like to add that I travel to China regularly and don’t believe my expectations are too high especially given the cost of the room that I paid for. I won’t stay here again. ##### saemon Stayed 1 night in Jun 2023 ### 8/10 Good #### Chi Fung, Gavin 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 房間清潔十分理想，職員也十分有禮。 ![](https://a.travel-assets.com/ugc/hotel-reviews/62aff7e3-3bc5-4683-ae1b-d60007032909-1766277698483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65796731-e295-4db4-8a03-33cca03d9995-1766277697853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71a179d5-10b4-405f-a535-a47931a70614-1766277698026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chi Fung, Gavin Stayed 8 nights in Dec 2025 ### 8/10 Good #### Joseph 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 職員很有禮貌 酒店乾淨整潔。只是酒店太舊、 早餐以5星級酒店標準要求 一般 地理位置一般。 ##### Joseph Stayed 2 nights in Nov 2025 ### 8/10 Good #### HUI FEN 1 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 好的住宿體驗的酒店.但因為實在是舊了.原本的房間沒法上鎖.櫃台服務人員馬上幫忙換了一間.但兩道鎖只能上一道. 酒店有連通房.還不錯. ##### HUI FEN Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Ji-young 9 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 다음에 또 방문하고 싶은 호텔 깨끗하고 편안한 호텔이었습니다. 조식뷔페도 맛있어고 이크제큐티브 라운지도 좋았습니다. ##### Ji-young Stayed 2 nights in May 2024 ### 6/10 Okay #### Mark 25 Jul 2023 Liked: Staff & service Disliked: Property conditions & facilities Ehhhhh ##### Mark Stayed 1 night in May 2023 ### 10/10 Excellent #### Liyuan 22 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 环境比较老了，不过服务还挺不错。 ##### Liyuan Stayed 1 night in Nov 2021 ### 4/10 Poor #### Anthony 16 Jun 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Completely underwhelming for a romantic weekend... We like to get out of the house and stay in 5-star hotels in our city every month and this time we tried the JW. It was a good bit more expensive than others so we expected it to dazzle us. It didn't. Others have grand lobbies when you walk in...not here. It seems like an afterthought where you are looking at the eggs on the breakfast buffet when you enter. The room felt dated with so many stains all over the marble. We are hotels.com gold members and have lots of nights in other hotels to compare this to and it was a terrible value at such a high price for such an underwhelming room. All that bad said I MUST include the good. Amazing breakfast...as good or better than any other in town. Nice pool area with hot tub and longer hours than others (6am-11pm). Service was wonderful. I forgot something in the room and the hotel reached out to me. All these things I just expect though from any 5-star property. The room itself was the true disappointment that will keep us from going back. This is especially disappointing to me as I own many shares in the Marriott company but I have to be honest so others looking for a romantic weekend won't be disappointed. For business when the company is paying and the location is good for you it is probably a 10/10 hotel. ##### Anthony Stayed 1 night in Jun 2021 ### 8/10 Good #### YONG HUA 23 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 地理位置很好，服务很专业热情，提供停车位，不过没有新能源充电设施 ##### YONG HUA Stayed 1 night in Mar 2021 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Bora Bora](https://www.expedia.co.uk/Bora-Bora-Hotels-All-Inclusive-Hotel.0-0-d602861-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Park South Hotel, part of JdV by Hyatt](https://www.expedia.co.uk/New-York-Hotels-Park-South-Hotel.h792443.Hotel-Information) > > [All-Inclusive Hotels in Nicaragua](https://www.expedia.co.uk/Destinations-In-Nicaragua-All-Inclusive-Hotel.0-0-d134-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Waterpark in Paphos](https://www.expedia.co.uk/Paphos-Hotels-Waterpark-Hotel.0-0-d6051505-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Hotels near John Smith's Stadium](https://www.expedia.co.uk/John-Smiths-Stadium-Hotels.0-l6092691-0.Travel-Guide-Filter-Hotels) > > [Invernairne Guest House](https://www.expedia.co.uk/Nairn-Hotels-Invernairne-Guest-House.h3748492.Hotel-Information) > > [Hotels in Chipping Campden](https://www.expedia.co.uk/Chipping-Campden-Hotels.d7542.Travel-Guide-Hotels) > > [Yosemite Valley Lodge](https://www.expedia.co.uk/Yosemite-National-Park-Hotels-Yosemite-Valley-Lodge.h16279668.Hotel-Information) > > [Hotel Eden Palace Au Lac](https://www.expedia.co.uk/Montreux-Hotels-Hotel-Eden-Palace-Au-Lac.h21314.Hotel-Information) > > [The Connacht Hotel](https://www.expedia.co.uk/Galway-Hotels-The-Connacht-Hotel.h16232.Hotel-Information) > > [The Georgian Hotel](https://www.expedia.co.uk/Coatbridge-Hotels-The-Georgian-Hotel.h29468483.Hotel-Information) > > [All-Inclusive Hotels in Douro Valley](https://www.expedia.co.uk/Douro-Valley-Hotels-All-Inclusive-Hotel.0-0-d6055559-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [SUNRISE Aqua Joy Resort - All inclusive](https://www.expedia.co.uk/Hurghada-Hotels-SUNRISE-Aqua-Joy-Resort-All-Inclusive.h42419225.Hotel-Information) > > [Hôtel La Villa Cap d’Antibes](https://www.expedia.co.uk/Cannes-Hotels-Hotel-La-Villa-Cap-DAntibes.h904638.Hotel-Information) > > [5 Star Hotels in Twickenham](https://www.expedia.co.uk/5Star-Twickenham-Hotels.s50-0-d6129800.Travel-Guide-Filter-Hotels) > > [AccorHotels Hotels in Helsinki](https://www.expedia.co.uk/Helsinki-Hotels-Accor-Hotels.0-0-d178261--bAccorHotels.Travel-Guide-Filter-Hotels) > > [ibis Barcelona Meridiana](https://www.expedia.co.uk/Barcelona-Hotels-Ibis-Barcelona-Meridiana.h807643.Hotel-Information) > > [APA Hotel & Resort Ryogoku Ekimae Tower](https://www.expedia.co.uk/Tokyo-Hotels-APA-Hotel-Resort-Ryogoku-Eki-Tower.h36831902.Hotel-Information) > > [Beach Resorts & Hotels in Nice](https://www.expedia.co.uk/Nice-Hotels-Beach-Hotels.0-0-d180102-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Dubai Emirate](https://www.expedia.co.uk/Destinations-In-Dubai-Emirate-Budget-Hotels.0-0-d1079-tBudgetHotels.Hotel-Filter-Destinations) ### Flights > [Flights from Frankfurt (FRA) to London (LCY)](https://www.expedia.co.uk/lp/flights/fra/lcy/frankfurt-to-london) > > [Virgin Atlantic Hounslow (LHR) to Emek Lod (TLV) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-heathrow-to-ben-gurion/vs/lhr/tlv) ### Activities > [Things to do in Wyoming](https://www.expedia.co.uk/Things-To-Do-In-Wyoming.d252.Travel-Guide-Activities) ### Packages > [Cardiff Castle](https://www.expedia.co.uk/Cardiff-Castle-Cardiff-City-Centre.d6084239.Attraction) > > [Taguig Holidays](https://www.expedia.co.uk/Taguig.d6141586.Holidays-City-Breaks) ### General ---