Title: Holiday Inn Express Hangzhou Westlake East by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Hangzhou Westlake East by IHG Hotel connected to a railway/underground station in Hangzhou with free breakfast ![Restaurant](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/1b08c67c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/eb3007cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/992d968d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/2766f309.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/03db9834.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a practical base at this IHG Hotel in Shangcheng, starting the day with a complimentary self-serve breakfast. Enjoy free in-room WiFi, convenient dry cleaning, meeting rooms for business, and a restaurant for evening relaxation. 8.8 Excellent ## Popular amenities - Laundry - Housekeeping - Free WiFi - Air conditioning - 24/7 front desk - Breakfast included £41 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Standard Room, Multiple Beds, City View | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/b917ee8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, City View ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/56438f48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Specialty) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - City view - Sleeps 2 - 1 Single Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/56438f48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - City view - Sleeps 2 - 1 Single Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/ddd55d01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Lake View ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - Lake view - Sleeps 2 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/83f799c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Lake View ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - Lake view - Sleeps 2 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/4aa0adc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.0 Very good 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/7166173e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![Standard Room, 2 Single Beds | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/89cde6d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - City view - Sleeps 2 - 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/2766f309.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, City View ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 344 sq ft - City view - Sleeps 2 - 2 Single Beds ![Suite, 1 Bedroom | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/b0f83f40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating TV Pillow menu Separate bedroom - 689 sq ft - 1 bedroom - Lake view - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5 reviews £367 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=ab4c5f69-a5b5-4811-b587-8a13373a0fd6&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 542 reviews £56 includes taxes & fees 14 Dec - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Holiday-Inn-Express-Hangzhou-Westlake-East.h48566515.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Holiday-Inn-Express-Hangzhou-Westlake-East.h48566515.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.24556%2C120.18188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i7zZbTEi5KDtmOJqhot3kiXjnAA=) NO.2 WESTLAKE AVENUE, SHANGCHENG DISTRICT, Hangzhou, 310009 #### What's nearby - Wushan Night Market - 2 min drive - 1.0 mile - Qinghefang Old Street - 2 min drive - 1.0 mile - Phoenix Mosque - 2 min drive - 1.2 miles - Zhejiang University First Affiliated Hospital - 2 min drive - 1.4 miles - West Lake - 2 min drive - 1.4 miles #### Getting around - Moyetang Station - 1 min walk - Hangzhou Station - 2 min walk - Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive #### Restaurants - ‪甘其食·手工大包子·粥(清泰街二店) - ‬18 min walk - ‪McDonald's 麦当劳 - ‬19 min walk - ‪Kungfu Restaurant 真功夫 - ‬2 min drive - ‪星巴克 - ‬18 min walk - ‪越英核桃酒·酒馆 - ‬3 min drive ## About this property ### Holiday Inn Express Hangzhou Westlake East by IHG Hotel near West Lake You can look forward to free self-service breakfast, dry cleaning/laundry services and a business centre at Holiday Inn Express Hangzhou Westlake East by IHG. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A 24-hour front desk, a banquet hall and 1 meeting room - Free newspapers, a lift and a front desk safe - A vending machine and ATM/banking services Room features All 252 individually furnished rooms offer comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 42-inch TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and heating ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/17313c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 542 reviews £56 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106300000/106290400/106290396/6849dfc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zheda Yuanzheng Lanshe Hotel Downtown Hangzhou - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 63 reviews £33 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=106290396&PinnedHotelID=106290396&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/c60dc0c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Hangzhou Westlake Shangcheng - 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8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=8114221&PinnedHotelID=8114221&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19950000/19948500/19948421/ce0db091.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hangzhou East Station by IHG Jianggan - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 35 reviews £49 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=19948421&PinnedHotelID=19948421&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120120000/120116200/120116131/d7f19269.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hangzhou West Lake By Ihg Downtown Hangzhou - Breakfast included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 1 review £55 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=120116131&PinnedHotelID=120116131&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/108000000/107330000/107326100/107326025/7ebb5d6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nostalgia S Hotel(Hangzhou West Lake & Hefang Old Street） Downtown Hangzhou - Free WiFi - Breakfast available - Laundry - Housekeeping 10 Exceptional 6 reviews £36 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=107326025&PinnedHotelID=107326025&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free self-serve breakfast available daily 6:30 AM to 10:00 AM - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Conference centre (1,619 square foot of space) - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 8 accessible parking spaces - Area rugs in room - Front entrance ramp - Hardwood flooring in room - Lift (91 centimetre wide door) - Low-height door lock - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 21 floors - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 42-inch TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Holiday INN EXP Westlake East Holiday Inn Express Hangzhou Westlake East Holiday Inn Express Hangzhou Westlake East by IHG Hotel Holiday Inn Express Hangzhou Westlake East an IHG Hotel Holiday Inn Express Hangzhou Westlake East by IHG Hangzhou Holiday Inn Express Hangzhou Westlake East by IHG Hotel Hangzhou ## Frequently asked questions ### Is Holiday Inn Express Hangzhou Westlake East by IHG pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Holiday Inn Express Hangzhou Westlake East by IHG? > As of 26 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hangzhou Westlake East by IHG on 1 Dec 2025 start from £41.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hangzhou-Hotels-Holiday-Inn-Express-Hangzhou-Westlake-East.h48566515.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Express Hangzhou Westlake East by IHG? > Limited spots are available. ### What time is check-in at Holiday Inn Express Hangzhou Westlake East by IHG? > Check-in begins at 2:00 PM. ### What time is check-out at Holiday Inn Express Hangzhou Westlake East by IHG? > Checkout is at noon. ### Where is Holiday Inn Express Hangzhou Westlake East by IHG located? > Located in Downtown Hangzhou, this hotel is within 1 mile (2 km) of Museum of Traditional Chinese Medicine and Phoenix Mosque. Si Cheng Church and Wushan Night Market are also within 2 miles (3 km). Moyetang Station and Hangzhou Station are within a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Hangzhou Westlake East by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 12 6 - Okay 7 4 - Poor 1 2 - Terrible 2 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Samuel 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The whole experience was great ##### Samuel Stayed 1 night in Oct 2024 ### 6/10 Okay #### Yan Lung 16 Apr 2025 Liked: Amenities Lots of inexperienced staffs. Service are in average standards. Room cleaning is not detail, always has shortages in the refill. Breakfast is good. Noisy, kids are playing around in the rear side of the lobby and the restaurant. ##### Yan Lung Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Johnson 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Special thanks go to CC Zheng, who enthustically help me book a taxi to airport. Thanks CC ##### Johnson Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Andrew 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Andrew Stayed 1 night in May 2024 ### 10/10 Excellent #### martin 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday inn good quality on a budget. Good quality, but relatively budget hotel. Semi western which gives a good flavour of local, but without filthy smokers. We got a higher grade room for little more on hotels.com. Good to see the stinky smokers are finally being given the bums rush in china... at more western hotels anyway. Their pervasive stink is unbearable at very chinese hotels, so be warned. Generally a western name gets you better quality as they have a brand to protect. ##### martin Stayed 1 night in Apr 2024 ### 8/10 Good #### Luke 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is abuting on another hotel and it made us difficult to find its excat location. There is no lay-by/taxi stand in front of the hotel to facilitate arrival at/department from the hotel. ##### Luke Stayed 1 night in Dec 2023 ### 8/10 Good #### Yanchao 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is next to the high speed train station and 2 subway stops away from the West Lake. 20 minutes walk to the walking street shopping center.very convenient. Check in was too slow, amenities are basic. No refrigerator in room. Didn’t go for breakfast, heard is decent but limited offerings of western food. Overall very good value for the money. ##### Yanchao Stayed 1 night in Oct 2023 ### 2/10 Terrible #### kil hwan 2 Sept 2023 Disliked: Property conditions & facilities This hotel don't furture refrigerator. ##### kil hwan Stayed 3 nights in Aug 2023 ### 6/10 Okay #### PIN LENA 5 Aug 2024 The good about this hotel is the proximity to the Metro Station. However when it come to cleanliness, there is room of improvement. The aircon vent in the room is filled with a thick layer of dirt. Please do arrange for servicing upon review of this feedback. Aside the front desk staff on night shift need to be more attentive to customers' request. We do understand there maybe fewer staff on duty but please do not respond negatively. Thank you. ##### PIN LENA Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### martin 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BIG TIP ON CHECKOUT Good place to stay on a budget, high quality for price. Good size clean rooms. great staff. Good location . No disgusting smokers noticed as per Chinese-name hotels. TIP. watch out. Some hotels in China don't understand the hotels.com (expedia) credit system... ask for a manager if the staff start trying to get the money off you. They must debit the booking code in expedia where your money was held in trust if you pre-paid. You may have to insist on the manager. ALLOW TIME !! Most western hotel names understand, but I still get about 1 in 10 that doesn't. Be aware Hotels.com is owned by expedia.... this will help greatly. There is no translation name for expedia either. Stick with western-named hotels , not obvious chinese ones like "happy blossom golden sun bloom "etc etc. You are also more likely to not get stuck with problems of language. ##### martin Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Kuan-Yao 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 來杭州的好選擇 乾淨整潔的環境，豐富的早餐！ ##### Kuan-Yao Stayed 1 night in Jul 2025 ### 10/10 Excellent #### SHUIMING 9 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 美好安靜的 環境優雅 安靜噪音無 ##### SHUIMING Stayed 3 nights in Jan 2025 ### 8/10 Good #### Hiroshi 17 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities 洗衣服免费是好点。服务员冷面孔多。停车厂的保安必须换了，为了应付领导的检查，居然让我们准备登记入住时走后门进酒店。早餐ok。 ##### Hiroshi ### 10/10 Excellent #### YING LOK EDMOND 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 鄰近地鐵站，交通方便！ 自助早餐不俗，值得推薦！推薦 ##### YING LOK EDMOND Stayed 2 nights in Oct 2024 ### 8/10 Good #### Ying Lok Edmond 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 非常接近地鐵站出口，交通十分方便！杭州當地朋友也說是不錯的選擇！ 房間乾淨整潔，唯獨少了電冰箱！夏天就要到附近的便利店自行購買了！ 另外要一讚是酒店的自助早餐！款式豐富，是中/西式，保證滿意！ ##### Ying Lok Edmond Stayed 3 nights in Jul 2024 ### 8/10 Good #### WING TONG 17 Apr 2024 Liked: Cleanliness, staff & service, room comfort #### 整體很好 有些設施壞了，要盡快修理，例如乾衣機、咖啡機，其他都好好 ##### WING TONG Stayed 9 nights in Apr 2024 ### 10/10 Excellent #### Hsin-Yi 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 地點在地鐵1, 5線上，7線一站，交通方便不論機場還出遊都方便。計程車起跳13人民幣，包車遊也方便。住宿樓下有小餐館和便利店。飯店一樓有電動可以玩，只有一台。整體住宿非常愉快！ ##### Hsin-Yi Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Tzu Yu 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 正對地鐵出口 附近購物與吃飯方便 ##### Tzu Yu Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### wai tak 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 位於市中心，交通方便，酒店正門外便是地鐵，距離西湖近，行路大約十五分鐘到達。 ##### wai tak Stayed 4 nights in Oct 2023 ### 6/10 Okay #### sanghyun 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 아쉬운점 날씨는 더운데 숙소에 개별 냉장고가 없어 불편하였음. ##### sanghyun Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### CHIH JEN 9 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 服務態度佳，交通方便 兩條地鐵與火車站旁，出行非常方便。房間大，可遠眺西湖。電梯內提供消毒酒精，大廳旁還有免費現磨咖啡。 ![大堂](https://a.travel-assets.com/ugc/hotel-reviews/7CBD3E73BEF5F59F41B4F5B8780749B897CDF8981686297405031.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![電玩](https://a.travel-assets.com/ugc/hotel-reviews/B4AF05D6E312B50959B74A6508058BF8AC9B790A1686297492988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![遠眺西湖](https://a.travel-assets.com/ugc/hotel-reviews/7311B840B6EABF75A80965083CE2D8E66FA1E5E51686297511506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHIH JEN Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### CHUNG KWONG 5 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 唯一缺憾是房间没有冰箱提供！ ##### CHUNG KWONG Stayed 3 nights in May 2023 ### 8/10 Good #### Verified traveller 7 Dec 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value for money Perfectly situaded just beside the Hangzhou Railway Station with two additional metro lines. Clean rooms, reseanable service level and a suprisingly good breakfast. A priceworthy hotel. ##### Verified traveller Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Todd 3 Nov 2025 ##### Todd Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hong Hon 15 Aug 2025 ##### Hong Hon Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Can Bordoy Grand House Hotel GL Preferred Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Can-Bordoy-Grand-House-Garden.h23997740.Hotel-Information) > > [Holiday Parks St Ives](https://www.expedia.co.uk/St-Ives-Holiday-Parks.d182650-aaHolidayParks.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Costa Rica](https://www.expedia.co.uk/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Waterton Park Hotel](https://www.expedia.co.uk/Wakefield-Hotels-Waterton-Park-Hotel.h2415.Hotel-Information) > > [Belle Époque Self Check-in Guest House](https://www.expedia.co.uk/San-Sebastian-Hotels-Belle-Epoque.h58133906.Hotel-Information) > > [All-Inclusive Hotels in Benalmádena](https://www.expedia.co.uk/Benalmadena-Hotels-All-Inclusive-Hotel.0-0-d500652-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [QT Perth](https://www.expedia.co.uk/Perth-Hotels-QT-Perth.h24027561.Hotel-Information) > > [All-Inclusive Hotels in Mogan](https://www.expedia.co.uk/Mogan-Hotels-All-Inclusive-Hotel.0-0-d6035461-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Arundell](https://www.expedia.co.uk/Lifton-Hotels-The-Arundell.h788591.Hotel-Information) > > [The Funny Lion](https://www.expedia.co.uk/Coron-Hotels-The-Funny-Lion.h11066869.Hotel-Information) > > [Hilton Garden Inn Glasgow City Centre](https://www.expedia.co.uk/Glasgow-Hotels-Hilton-Garden-Inn-Glasgow-City-Centre.h800131.Hotel-Information) > > [Devon Shores](https://www.expedia.co.uk/St-Petersburg-Clearwater-Hotels-Brightwater-Suites-On-Clearwater-Beach.h10634721.Hotel-Information) > > [Square Hotel at Times Square](https://www.expedia.co.uk/New-York-Hotels-Square-Hotel-In-Times-Square.h28599.Hotel-Information) > > [Maritim Antonine Hotel & Spa Malta](https://www.expedia.co.uk/Mellieha-Hotels-Maritim-Antonine-Hotel-Spa-Malta.h919288.Hotel-Information) > > [Hyatt Regency Orlando](https://www.expedia.co.uk/Orlando-Hotels-Hyatt-Regency-Orlando.h9574.Hotel-Information) > > [Villa Mediterranea](https://www.expedia.co.uk/Bol-Hotels-Villa-Mediterranea.h17450257.Hotel-Information) > > [Radisson Blu Marina Hotel Connaught Place](https://www.expedia.co.uk/Delhi-Hotels-Radisson-Blu-Marina-Hotel-Connaught-Place.h3762530.Hotel-Information) > > [The Lamb Inn](https://www.expedia.co.uk/Marlborough-Hotels-The-Lamb-Inn.h5313364.Hotel-Information) ### Flights > [Flights from Montichiari (VBS) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/vbs/lgw/brescia-to-london) > > [Flights from London (LHR) to Bishop's Stortford (STN)](https://www.expedia.co.uk/lp/flights/lhr/stn/london-to-london) > > [Flights from Seeduwa - Katunayake (CMB) to Chennai (MAA)](https://www.expedia.co.uk/lp/flights/cmb/maa/colombo-to-chennai) > > [Flights from Belfast (BHD) to Sofia (SOF)](https://www.expedia.co.uk/lp/flights/bhd/sof/belfast-to-sofia) > > [Flights from London (LHR) to La Paz (LAP)](https://www.expedia.co.uk/lp/flights/lhr/lap/london-to-la-paz) > > [Flights from Birmingham (BHX) to Athens (ATH)](https://www.expedia.co.uk/lp/flights/bhx/ath/birmingham-to-athens) ### Cars > [Avis Car Rentals In Inverness](https://www.expedia.co.uk/Avis-Car-Rentals-In-Inverness.d6028623-c41.Car-Rental-Guide-Suppliers) > > [Luxury Car Hire in Kerala](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Kerala.d602187-tLuxury.Car-Rental-Destination-Class) ### Packages > [Austria Holidays](https://www.expedia.co.uk/Austria.d11.Holidays-City-Breaks) > > [Augusta National Golf Club](https://www.expedia.co.uk/Augusta-National-Golf-Club-Lakemont.d6071953.Attraction)